Best options to recover Data from external?

Hey guys, I have this person who has a 1tb external WD drive but the drive is not showing up on the desktop of her mac or mac pro, she can see the WD item in the DU. She also tried EaseUS Data Recovery Wizard Trial but her hard drive isn't recognized so she can't select it to run a scan. Since the HDD was not formatted for windows I can take the HDD itself out of it's enclosure to add as a slave on my windows pc to see if I can access it that way, what options would we have here please?

If all the photos  etc. are on your iPhone, you can back them up after you get your SSD going. If there is more in the backup on your failing HD, you can try copying it manually.
TimLitch wrote:
I assume just syncing with the new SSD installed will wipe the phone..?
Not necessarily. In iTunes Preferences>Devices you can check the box "Prevent iPod, iPhone, iPad etc. from syncing automatically."
Then you can back up iPhone to your computer or iCloud.
In Internet Recovery you are given options -- to erase the hd or ssd and install Mavericks, or restore from Time Machine.
Before you do it you should make a note of your Superduper registration number in case you have to download it again.

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    https://discussions.apple.com/docs/DOC-4273

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    I backed up music,pictures and personal documents
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    Very similar with your experience 
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    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

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