Best Practice of CRM 6.0/ RKT 2007

Hi Experts,
We have installed the RKT CRM2007 Server that is CRM6.0.
Now when we are trying to upload the CRM Best Practice of CRM 5.2 (as its the latest available in market) its gives the error that 'Current Software Component Vector does not match' and we are not able to upload these Best Practice.
Can any one help us to deploy the Best Practice or any alternative.
Regards
Pulkit

Hey thats news to us. We are on our way to implement CRM 5.2 but after knowing the release of CRM 2007, we are pursuing SAP to give us the same too.
When did you guys implement 2007?, should be very recent only. And were you using SAP CRM prior to it or this is th furst of it?
Would you have any advice for us who are on the road for the CRM 2007?
Regards,
Tariq

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SAP Best Practices for CRM 5.0 is available

Hello,
I would like to announce the availability of SAP Best Practices for CRM 5.0.
SAP Best Practices for CRM allows a fast, safe and predictable implementation of pre-configured CRM business scenarios.
It can be used to accelerate customer implementation projects as well as setting up demo or evaluation systems.
For details about SAP Best Practices in general please see:
<a href="http://www.service.sap.com/bestpractices">http://www.service.sap.com/bestpractices</a>
For the concrete content of Best Practices for CRM 5.0 please see:
<a href="http://help.sap.com/bp_crmv150/CRM_DE/index.htm">http://help.sap.com/bp_crmv150/CRM_DE/index.htm</a>
Best regards,
Joerg

Hi Devendra!
For the Best Practices you can have all the useful installation and informations guides here.
<a href="http://help.sap.com/">Best Practices for SAP</a>
Choose here the Bast Practices tab on the line-menu.
You have to eb careful while installing the BP -> you have to use all the time the right BP release according to your SAP release.
I hope this helps you!
Best regards,
Zsolt

SAP BEST PRACTICES FOR CRM for 5.0 version.

Hi ,
Any can give me SAP BEST PRACTICES FOR CRM for 5.0 version.
Any link is also fine.
thanks & Regards
Prajith P
Moderation: Please check SAP Service Marketplace Download Area to obtain this copyrighted material
Edited by: Joaquin Fornas on Nov 8, 2011 3:50 PM

Hi
I sent to u r email id plz check
Reward Points if helpful
Venkat

Highly Required CRM 5.0 Best practices for CRM Service Module

Dear all,
I have been searching for CRM 5.0 version best practices in Internet quiete a long period, but could not find anywhere.
currently SAP is providing only best practices for SAP CRM 2007 version.
since most of configuration is differing because of Webclient Interface, I request you to refer a source from where I can get the CRM 5.0 Best Practices for Service module.
Your suggestions and help will be highly appreciated.
Best regards
Raghu ram

Hi Srini,
<removed by moderator>
Thank you & Best regards
Raghu ram
Edited by: Raghu Ram on Jul 16, 2009 6:09 AM
Edited by: Raghu Ram on Jul 16, 2009 6:11 AM
Moderator message please review the rules of engagement located here:
https://www.sdn.sap.com/irj/scn/wiki?path=/display/home/rulesofEngagement
Edited by: Stephen Johannes on Jul 16, 2009 8:12 AM

SAP RAR - Best Practice ECC,CRM and BW systems

Hi All
i have the requirement to configure RAR for the systems ECC,CRM and BW systems . Each system has only one client . whats the best practice regarding using the rules against each system . i am assuming the rules will be the same irrespective of the system but when i see the names of the initial files , they are system specific . can anybody elloborate around this . thanks
Regards
Prasad

Prasad,
To build on Chinmaya's explanation, make sure you use a logical system for CRM, BI, and ECC for the basis portion of the rule set (and only the basis portion). This will keep you from duplicating your rules to meet your basis requirements. The other rules should be attributed to the individual systems (or additional logical systems if including mult landscapes, ex. Dev, QA, and Prod ECC merged into one ECC logical system).

Best Practice For SAP CRM Case Management

Hi,
Could someone please point to best practices for CRM Case Management. I have lokked all over and I found all the best practices except for case management.
Your assistance will be appreciated.
Martin

Hi Martin,
I was just working on case management and there is no best practice documentation but the following link was most helpful.
http://help.sap.com/saphelp_nw04/helpdata/en/5c/5d79287a9afc47a62e5197b582cc97/frameset.htm
Let me know if you need further assistance.

CRM - how to work with Best Practices

Hi All,
we will start with the implementation of mySAP CRM during the next weeks.
I'm a bit confused - how should I work with Best Practices, and what are the differences between the 3 ways for Best Practices
1) we have a 'Solution Manager' System where I can use Best Practices for CRM
2) Best Practices on help.sap.com: http://help.sap.com/bp_crmv250/CRM_DE/html/index_DE.htm (Buliding Blocks!)
3) Best Practices DVD to install on the CRM System
Are the 3 ways exchangeable? Is there some information provided by SAP?
We have already installed the Best Practices DVD, but now I don't know how to use this Add-On: Is there a special transaction-code to use them or a extension for the IMG?
regards
Stefan

Hi Stefan Kübler,
If the solution manager is in place, then the suggested (also the best) method is to use the best practices on it.
If you want to install and use the best practices with CRM system then the procedure is given in the best practice CD/DVD. Also you can download the installation procedure from the below link : http://help.sap.com/bp_crmv340/CRM_DE/index.htm. Click on Installation on left and then Quick Guide on right. Download the document.
Though the best practices give you a way to start with, but they cant replace your requirement. You have to configure the system as per your exact business requirement.
I never installed best practices before, but extensively used them as reference in all my projects.
Follow the below thread for additional information on best practices :
Also refer to my past thread :
Do not forget to reward if helps.
Regards,
Paul Kondaveeti

To create an infopackage according to Best practics

In Best Practices B91 CRM Service Complaints Analysis (BI 7.0) is showed the following instruction:
1. To load Transaction Data, choose RSA1
2. On the Data Warehousing Workbench: Modeling view choose InfoSources.
3. Look for the InfoSource 0CRM_COMPLAINTS_I.
4. Open the InfoSource tree until you reach the DataSource level (deepest level).
5. From the context menu choose Create InfoPackage.
The problem consists in that this "deepest level"from item 4 is absent.
In "deepest level" we see InfoSource, but not a DataSource.
So, item 5 is impossible to fulfill.
Does it matter that some steps were lost in some previous steps or something else?

Hi Maxim,
You may replicate the DS many times.
In your case probably you have the DS already. Check it in the source system option of RSA1. Try to locate the DS. If you find it, create a DTP (or assign the source system) with the DS given. Then you'll be able to create an infopackage.
If you don't find it, replicate the DS.
Best regards,
Eugene

Activate Scenarios with Solution Builder CRM Best Practices V1.2007

Hi,
I finished all steps in Quickguide for CRM Best Practices V1.2007 until the end.
All worked fine without any problem.
Now I want to activate a scenario.
1. In the field Workbench I get a list of 15 Request/Task, I`m only able to select one.
2. In the field Customizing I do not get any values.
3. How to maintain this fields?
3. Do I have to create a customizing request?
Can anybody tell me how to proceed with this step? I copied the standard solution to my favorite Solution and marked seven scenarios.
Perhaps there is a another documentation than Solution_Builder_Quick_Start_V4
Regards
Andreas

Hi Andreas,
In the same popup window, at the bottom, you will find options to create work bench and customising requests.
You can assign only one workbench and one customizing request for all the activities of solution builder.
If you do not have an existing customizing request, choose the option to create one.
Regards,
Padma

CRM Best Practices V1.2007 with ERP HR Integration, C01 and C05

Hi,
working on Best Practices CRM V.1.2007 I now should proceed with Building Block C01 (CRM Organizational Model).
I want to use the CRM System integrated with a new installed ERP System and HR Integration.
Therefore I have to use the Building Block C05 (CRM Organizational Model with HR Integration) instead of C01 (CRM Orgnizational Model)
My Question: Is it allowed to proceed with C05 by doing the work direct from the SAP GUI Menu; afterwards I could confirm the steps in the Solution Builder for C01?
Regards, Andreas

Hi Andreas,
Yes, you could do that. But be aware that the other building blocks for master and transaction data replication should not be started unless you are done with the org model BB C01.
Regards,
Padma

SAP CRM V1.2007 Best Practice

Hello,
we are preparing the installation of a new CRM 2007 system and we want to have a good demo system.
We are considering too options;
. SAP CRM IDES
. SAP CRM Best Practice
knwoing that we have an ERP 6.0 IDES system we want to connect to.
The Best Practice seems to have a lot of preconfigured scenarios that will not be available in the IDES system (known as the "SAP all in one").
How can we start the automatic installation of the scenarios (with solution builder) connecting to the ERP IDES system?
Reading the BP Quick guide, it is mentioned that in order to have the full BP installation we need to have a ERP system with another Best Practice package.
Will the pre customized IDES data in ERP be recognized in CRM?
In other words, is the IDES master data, transactional data and organizational structure the same as the Best Practice package one?
Thanks a lot in advance for your help
Benoit

Thanks a lot for your answer Padma Guda,
The difficult bit in this evaluation is that we don't know exactly the
difference between the IDES and the Best Practice. That is to say,
what is the advantage to have a CRM Best Practice connected to an ERP
IDES as opposed to a CRM IDES system connected to a ERP IDES system?
As I mentioned, we already have an ERP IDES installed as back end system.
I believe that if we decide to use the ERP IDES as the ERP back end, we will loose some of the advantage of having an ERP Best practice connected to an CRM best practice e.g. Sales area already mapped and known by the CRM system, ERP master data already available in CRM, transactional data already mapped, pricing data already mapped etc.
Is that righ? Or do we have to do an initial load of ERP in all cases?

Best Practices Building Blocks for CRM 5.0 & CRM 2007

Hi Experts,
Where can I find Best Practices Building Blocks for CRM 5.0 & CRM 2007?
Thanks in advance,
Vishwa.

Hi
Go to: http://help.sap.com/
Click on the Best Practices Tab,
Then Cross-Industry Packages,
Then Customer Relationship Management
They should all be under there.
Regards
Arden

Creating Billing Unit in CRM V1.2007 Best Practices C05

Hi,
in C05 (Org Model with HR Integration) for Best Practices V1.2007 I have to create a Billing Unit.
That means, I have to create a Corporate Account.
For Creation of the Corporate Account i need a Number Range and a Grouping.
My Question:
Maintaining Number Range and Grouping for Business Partners is described in C03.
In the Solution Builder C03 comes after C05.
So I have first to finish C03 manually via SPRO or at least I have to maintain a Number Range and a Grouping so that I´m able to create the Billing Unit as an Corporate Account and then proceed with C05?
Regards
Andreas

Hi Padma,
We are facing the same issue while installing Baseline Best practices.
"Transport numbers not fullfill the requirement"
We are trying to activate full solution.
I have already created a new work bench and customize request ,but stills its gvg "Transport numbers not fullfill the requirement".
Iam not able to find a solution for this on service market place.
Thanks & Regards,

Internet Sales application 2007 - Best Practice

Hi Gurus
Has anyone completed a successful CRM 2007 Internet Sales (ISA not ICSS) configuration exercise.
If anyone has completed the set-up please could you inform me of the documents you referenced in order to achieve this.
Many Thanks
Babu.

SAP has confirmed to me that there is NOT a CRM6/7 ISA Best Practices guide.
We used the C14_BB_ConfigGuide from our CRM4 Best Practices install and made some assumptions on what had changed. I do not think this is still available here and am not sure if I am able to send it to anyone. Someone from SAP or an Admin can tell us.
I also found here the following docs that have bits and pieces of the puzzle.
ECO_Authorizations.CRM5.0 - I think I found this on Sateesh's site, but probably a link around here for it. - CRM E-Commerce Authorizations
Release 5.0
SAP_ISA60_DevAndExt - SAP E-Commerce
6.0 u2013 Landscape, Basics and Concepts.
Web AS - Web Application Development
Title: Working with Java Server Pages and Servlets
Benny Schaich

Best practices available for web channel 2007

Hi All
Is there any best practices available for web channel 2007,
can any one please guide where to get them
regards
Jaju

Hi,
[http://help.sap.com/bp_crmv12007/CRM_DE/HTML/index.htm|http://help.sap.com/bp_crmv12007/CRM_DE/HTML/index.htm]
In the above link go to Technical Information >Building Block Library > C78: CRM Interaction Center
Regards,
Sateesh Chandra

Best Practice of CRM 6.0/ RKT 2007

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