Best way to get feedback to Apple?

I'm finding Pages significantly less useful since the "Save As" function was removed in the latest version. What's the best way to convince Apple that in the process of fixing something that wasn't broken, they've impaired functionality?

Welcome to Apple Support Communities
Save As was removed from OS X Lion, not iWork. However, if you are using OS X Mountain Lion, you can get Save As back. To do it, open a Pages document, go to File menu, hold Option (Alt) key and you will see Save As below File

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What's the best way to get user testing of our app (we're based in the UK)

Hi all.
We've just developed our first app for Palm and would really like to get some feedback from Palm users (our app allows users to take photos and send them as real printed postcards. We'd be very happy to give users free postcards in exchange for feedback).
The problem we have is that Palm users are pretty sparse in the UK. We've found that user testing with non-Palm users becomes handset testing rather than app testing. We have to teach them how to use Palm ("Where's the back button?") and so the testing mainly focuses on the particularities of Palm rather than our app. Plus, we don't benefit from the user being able to compare to other Palm apps.
Any advice on the best way to get feedback from Palm users? Especially as they'll need to download the SDK and install our app using it in order to get it onto their phones.
If any of the users of this forum are interested in giving the app a go and sending us feedback, I'd love to send you the IPK and then chat. Just send me an email using [email protected]
Our app is available for Pixi+, Pre+ and Pre2.
Thanks,
Freddie.
Post relates to: Pixi Plus p121ueu (SFR)

Hello freddie:
Welcome to the Palm Forums. Thank You for the offer. I highly suggest offering it up
to our many enthusiasts on Twitter as a beta with the #webos hashtag or joining
the Precentral.net community and list it in a topic there, homebrew beta. You would
get better beta response if you Package your app and put it in an ipk to simplify
the install.
Hope that helps... Best of luck with your app!
notimeoff

What is the best way to get a copy of Final Cut 7? I don't see it on Apple's site anymore and I was told I needed to get ahold of Apple's Pro Divison?

What's the best way to get a copy of Final Cut 7?

Amazon.
Apple stoped selling it officially 20 months ago.

HT1349 I lost/had my iPhone stolen. Tried using Find My iPhone and it's offline. It was set up. What do I do now? Do I report it stolen? What is the best way in getting back my iPhone if any? Thank you in advance.

Tried using Find My iPhone and it's offline. It (Find my iPhone) was set up. What do I do now? Do I report it stolen? What is the best way in getting back my iPhone if any? Thank you in advance.

Find My iPhone is good for misplaced iPhone but not good for thief and it was never meant to be.
You chance of getting it back is very small.
There are a few things you can try.
Try remote lock/wipe your iPhone through Find My iPhone.
https://www.icloud.com
You can report to the police, cell carrier (expensive cell charges for international calls, roaming etc)
Change all the passwords used in iPhone: Apple ID, E-mail, Bank Account ....
http://support.apple.com/kb/HT2526

HT3775 I NEED I TUNES FOR A 64 BIT PC. OPERATING SYSTEM IS WINDOWS 8, NON TOUCH SCREEN. WHICH IS THE ABSOLUTELY BEST WAY TO GET ITUNES OPERATING CORRECTLY ON MY PC????//I HAVE TRIED SEVERAL THINGS, NONE OF WHICH ARE WORKING. IS ITUNES DELIBERATELY EXCLUDI

I cannot get itunes to work/install on myPC. I am running windows 8 in a 64 bit machine. I also want to purchase books via itunes for my Nook. Are you deliberately excluding PC owners so we cannot use ituens on our computers???? I have selected a community but have no idea what community I should be working with. Can somone explai these communities to me? Also. you don't allow much time to go thru the sign up process. I had to start over SEVERAL times as you kept timing me out. Jesus...when people are signing up for the first time, we have no idea of the questions that will be asked. Give us a break and give us time to sign up. Not everone is disability free and able to go thru your process quickly...you are NOT user friendly. You should be for people who are wanting to join your community. I used to want an Apple product but now that I have had first hand experience with your web page, I think I will probably stay away from Apple products. VERY DISAPPOINTING

Jan 11, 2014 10:26 AM Re: I NEED I TUNES FOR A 64 BIT PC. OPERATING SYSTEM IS WINDOWS 8, NON TOUCH SCREEN. WHICH IS THE ABSOLUTELY BEST WAY TO GET ITUNES OPERATING CORRECTLY ON MY PC????//I HAVE TRIED SEVERAL THINGS, NONE OF WHICH ARE WORKING. IS ITUNES DELIBERATELY EXCLUDING
Re: I NEED I TUNES FOR A 64 BIT PC. OPERATING SYSTEM IS WINDOWS 8, NON TOUCH SCREEN. WHICH IS THE ABSOLUTELY BEST WAY TO GET ITUNES OPERATING CORRECTLY ON MY PC????//I HAVE TRIED SEVERAL THINGS, NONE OF WHICH ARE WORKING. IS ITUNES DELIBERATELY EXCLUDING PC'S in response to Birdlover1
Post over in the iTunes for Windows forum, here:
https://discussions.apple.com/community/itunes/itunes_for_windows
sebastian

Starting Fresh With iTunes 9.0.1...best way to get music back in/import?

Had some library troubles with iTunes 9, and decided to do a clean install of not only the program, but of Snow Leopard itself. I was waiting on an iTunes update to come out before I decided to re-load my library in, since I didn't want to risk repeat problems (I've always been one of those bleeding edge-ers, and this is the 1st time I've ever had a problem/held back...guess I learned my lesson). 9.0.1 is out and seems to address the problems I'd been having, but I caught the "start fresh" bug and I want to start over with iTunes. No playlists, play counts, etc need to be saved.
I do have a full backup of my previous system (thanks SuperDuper!), and I'm wondering what the best way to get all of my music back into iTunes is.
-Do I use the Finder to simply drag the contents of my old "iTunes Music" folder into the new "iTunes Media" folder?
-Do I drag the whole folder and drop it onto the iTunes window? (I'm worried this method won't put iPhone apps, ringtones, audiobooks and podcasts in the right place).
-Do I use the import function?
Notes: prior to making the backup, I did upgrade to/select iTunes Media Organization
I did see THIS article: http://support.apple.com/kb/HT1451 but it says it's old and I wonder if it applies to iTunes 9.
Thanks for any help!

You might want to check that your certificate that you made has been applied to iTunes.app
try this code in Terminal"
codesign -dvvvv /Application/iTunes.app
Does the name on the certificate match the one you created?

Im having trouble with my ipad mini in regards with the icloud back up notification; if i press "ok" it doesnt dis appear, i couldn open my ipad/turn off because of this notification; whats the best way to get rid of this? please help

im having trouble with my ipad mini in regards with the icloud back up notification; if i press "ok" it doesnt dis appear, i couldn open my ipad/turn off because of this notification; whats the best way to get rid of this? please help

Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

The best way to get 5.1 sound out of Mac Pro

Hello. I'm not sure if this is the right place to ask this, but could someone recommend me the best way to get 5.1 sound of a Mac Pro. Since I don't require hi-fi -level sound, just simple directional audio for gaming and such, I wouldn't like to pour a lot of money to this. As I see it, I'd need an external sound card, internal PCI-E soundcard or speakers that have an optical input. I would like for the cost to be in two digits, euro or dollar.
Any suggestions about hardware?

Once again, the issue of 5.1 w/Apple comes up.
Here is the bottom line.
You will only get 5.1 audio if the following conditions are true:
- You are using the OPTICAL output on your Mac
- You are playing a DVD with a 5.1 soundtrack
That's it. The simple truth is, that even if you have a Z-5500 setup (like I do), you still will not get 5.1 surround in ///any/// applications other then while playing a DVD.
There is no way to get 5.1 out of a game on a Mac Pro. No matter how much money you throw at it. The support simply is not there. It is not a software issue, it is not a driver issue. It is the game developer's issue (sort of), and it is a //lack of hardware// issue.
The complex truth, and I will attempt to explain, isn't that simple.
Your Mac Pro or Macbook only has a single line-out, that supports 2 channels at the maximum. Optical audio will only handle 2 channels as well- it's the same signal (in two channels) on a different medium, basically.
All PC soundcards that support proper 5.1 (save for a select few) have //multiple// line-out jacks for Front Left/Right, Center/Sub, and Rear Left/Right (3 plugs total for 5.1). Since your Mac/Mac Pro doesn't have this, you can't hook up a 5.1 speaker set and expect true 5.1.
You do have optical audio, however, this only works in 5.1 when a Dolby Digital signal is piped through the optical cable.
Dolby Digital works by encoding a 5.1 signal as a data stream, sending it to a receiver, where it is decoded and played back as 5.1 stereo. DVD's have this audio pre-encoded on the disk.
If you wanted 5.1 output from your games, they'd need to ether have the sound/audio data encoded as Dolby 5.1, or support encoding on the fly to take a 5.1 signal, encode it, and pipe it out the optical audio plug. Xbox360 does this, because they've licensed the technology from Dolby- as have the game developers.
Unfortunately, none of the developers for Macintosh gaming have yet to include live Dolby 5.1 encoding (I think Doom 3 had a beta patch that did- I could be wrong).
If the game doesn't support the above feature, then you only get basic 2 channel audio.
*Do not buy a Fireface 800.*
This is a professional audio interface (like an external soundcard). While it supports 5.1 output via 6 individual outputs, you need SPEAKERS that have +built in amplifiers+ (called a Studio Monitor). Not just one amplifier- all the speakers have it built in and take a balanced stereo input.
You're looking at $1300 for the Fireface 800, and another $200 per speaker. This is not cheap, is not meant for gaming, and is not consumer grade equipment. It's pro audio, designed for Logic 8 and similar.
Even if you did spend the money, trust me, I'd know... I have a 5.1 setup running through an Apogee Ensemble (a $2000 "soundcard"), and I do not get 5.1 support from Quake 4, C&C 3, or any other game. I only get 5.1 surround from my audio production in Logic 8.
To recap, since this has been asked many times- and I don't want you wasting your money here (just trying to be helpful!)...
*There is no simple or cost-efficient way to get 5.1 from your Mac, other then while playing a DVD movie.*
I would highly recommend that you buy a very good pair of 2.1 speakers with a Sub woofer. Maybe even a pair that takes an optical input for audio. If you really want to spend the money to *watch a DVD in surround sound,* then you can... And it'll work wonderfully, but gaming will not give you surround sound at all.
*Again- There are no games out that support 5.1. Just because you technically support Dolby 5.1, doesn't mean the applications are aware of it and can utilize the 5.1 surround.*
Edit: I may have neglected to also mention that the Firewave unit will support 5.1 properly through 3 separate plugs (much like a PC soundcard does), however the only game I am aware of that supports this is Unreal Tournament 2003 for Mac (or was it 04?), with an experimental patch for 5.1 via OpenAL. Last I heard, it worked okay, but crashed occasionally.
Most of the other games out there just don't support 5.1, period (probably due to the lack of hardware on the Mac computers from the factory).
-SC
Message was edited by: ScottishCaptain

What is the best way to get the new iPhone/ iPhone 5

What is the best way to get the new iPhone/ iPhone 5 when it is released. I want to get the phone as quick as possible. If i order it on The first day of pre orders will i get it on the same day as the release in stores? I'm on an unlimited data plan with AT&T. Because the new iPhone will most likely have 4 g data will I loose the unlimited plan?

Apple has not made any announcement. We are not allowed to speculate on this forum.

What is the best way to clean a white Apple keyboard?

What is the best way to clean a white Apple keyboard?

Take the batteries out if applicable, and use a very slightly damped lint-free cloth. Be very careful not to get any actual liquid into it. A brush would also be useful for cleaning between the keys: if you want to get fancy you can buy mini-vacuum cleaners for this, such as this one.

BEST WAY TO GET BOOKS FOR THE IPAD

What is the best way to get books on my ipad ?? Do i use Ibooks or another site? Also do i use itunes cards or do i need ibooks cards ?? instead of a credit card.

ebooks tend to have digital rights management on them, so if you buy an ebook from a site then you can generally only read them in that store's app / e-reader - so books bought from Apple can only be read in the iBooks app, books from Amazon in the Kindle app / e-reader etc. As to which is best, then it depends on what books you want, who sells them and their prices, and whether they have an app for the iPad where you can read them. If you buy from Apple then you can use iTunes cards or your credit card.

What is the best way to get an update/status on my MBP repair?

Apple store in Nashville had to send one of my machines to their repair depot in Tennessee due to the lid failing to open/close/latch properly. Any suggestions on the best way to get an update on the status of the repair (besides parking on hold with the store)? I was told it would take 4-5 business days and we are past that by two days now...
TIA --
Trent

http://www.apple.com/support/repairstatus doesn't show QuickDrops (reference numbers start with the letter 'Q') - the store had to use this because Apple's back office systems were "down' when I dropped the machine off. Thanks for the input....

Best way to get refund for ios app store purchases

Hi, I purchased a $19 app from the app store and then discovered it had faults, and others have confirmed this. I have sent many emails to the developers but they have not replied and people on forums have said they no longer care.
Well they don't seem to mind continuing to take people's money. If your app has faults and your not going to fix it then you should remove it from the app store. It is that simple!
In my previous post I was told Appple would not refund my money due to their terms of use that each app store sale was final!
Well first of all they have refunded money for others who have made much smaller purchases, and secondly I strongly believe that Apple should refund money for apps which are faultly and no longer being maintained. Otherwise they should remove it if the developers aren't going to!
I have reported a fault with this app using iTunes, but I still have not heard anything from Apple.
I've heard from other people that the best way to get a refund is to keep fighting and contacting Apple, otherwise Apple will just ignore you :-(

tawest64 wrote:
I'm missing more texts after the ED05 update than I was with ED04. The problem is not fixed so I'd say the pdf file listing the benefits of doing this update is WRONG. Is anyone from Verizon going to address this or is there going to be another 2 month wait for another failed upgrade?
I'd guess that in the scheme of Verizon, a small percentage of us have this piece of crap phone. What I don't understand is why this company does not want it's customers to be happy and satisfied. Ya think I'm going to refer people to Verizon anymore? I USED to...
i got a CLNR fascinate this week.its updated to ED05 but still not the 2.3 firmware.i am currently sitting in my bedroom.second floor of the house and only have 2 bars as far as signal goes.i've only had the replacement for 2 days so i'm not sure if i am missing calls or not.but it still eats thru the battery nice and quick.also since i went to the store I WILL NEVER go back to the store i usually do again.the girl there
A. talked down to me when i got upset about her not doing much to help.
B. laughed at me when i questioned her on why my phone wasnt working right and why i kept getting a run around.
C. after laughing at me walked away from me.
if this phone i received isnt working right i will get a swap for my phone seeing how verizon doesnt even offer the fascinate anymore.if i dont get a swap i plan on moving on to some other provider eventhough i've had verizon for over 10 years now.

HT1414 I had my ipod touch off and when I tried to turn it off the best I could get was the apple logo than that went out. I can't get it come on at all. It was working fine earlier and nothing has happen to it.

I tried to turn on my ipod touch and the best I could get was the apple logo and even that went out. I tried charging it with no luck. It had charge yesterday when I turned it off but now I can't get anything at all. Any suggestions???

If the reset does not work try the remaining items:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I recently added my old mac hard drive to a new macbook with an SSD as my main OSX drive. I am having trouble with permissions in viewing my old hard drive. What is the best way to get complete access to my old hd installed in my new Macbook?

I recently added my old mac hard drive to a new macbook with an SSD as my main OSX drive. I am having trouble with permissions in viewing my old hard drive, when I save a permission when I reboot the full access is changed again . What is the best way to get complete access to my old hd installed in my new Macbook?

Open the Get Info window for the old drive. Click the Lock icon on the bottom of that window and type in your password. In the permissions area click the Plus sign ( + ) and Add your Username to it and set it to Read & Write. Close that window. you should now have full access to all the files.

Best way to get feedback to Apple?

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