Best way to get refund for ios app store purchases

Hi, I purchased a $19 app from the app store and then discovered it had faults, and others have confirmed this. I have sent many emails to the developers but they have not replied and people on forums have said they no longer care.
Well they don't seem to mind continuing to take people's money. If your app has faults and your not going to fix it then you should remove it from the app store. It is that simple!
In my previous post I was told Appple would not refund my money due to their terms of use that each app store sale was final!
Well first of all they have refunded money for others who have made much smaller purchases, and secondly I strongly believe that Apple should refund money for apps which are faultly and no longer being maintained. Otherwise they should remove it if the developers aren't going to!
I have reported a fault with this app using iTunes, but I still have not heard anything from Apple.
I've heard from other people that the best way to get a refund is to keep fighting and contacting Apple, otherwise Apple will just ignore you :-(

tawest64 wrote:
I'm missing more texts after the ED05 update than I was with ED04.  The problem is not fixed so I'd say the pdf file listing the benefits of doing this update is WRONG.  Is anyone from Verizon going to address this or is there going to be another 2 month wait for another failed upgrade? 
I'd guess that in the scheme of Verizon, a small percentage of us have this piece of crap phone.  What I don't understand is why this company does not want it's customers to be happy and satisfied.  Ya think I'm going to refer people to Verizon anymore?  I USED to...
i got a CLNR fascinate this week.its updated to ED05 but still not the 2.3 firmware.i am currently sitting in my bedroom.second floor of the house and only have 2 bars as far as signal goes.i've only had the replacement for 2 days so i'm not sure if i am missing calls or not.but it still eats thru the battery nice and quick.also since i went to the store I WILL NEVER  go back to the store i usually do again.the girl there
A. talked down to me when i got upset about her not doing much to help.
B. laughed at me when i questioned her on why my phone wasnt working right and why i kept getting a run around.
C. after laughing at me walked away from me.
if this phone i received isnt working right  i will get a swap for my phone seeing how verizon doesnt even offer the fascinate anymore.if i dont get a swap i plan on moving on to some other provider eventhough i've had verizon for over 10 years now.

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