Bestbuy not honoring the $50 GC for trade-in/recycle old working tablet
Hi,
I am contacting you because I was denied BB tablet tradein promotion at the BB store (#845) in Folsom, CA today for the reason that the tablet I am trying to trade-in is not showing up in the system. I showed the message from the forum
http://forums.bestbuy.com/t5/Other-Customer-Service-Support/Trade-In-amp-Trade-Up-to-Surface-Pro-3-O...
But the employee didnt even look in to it and said she could not found the item in the database, so she cannot trade in the item. Can you please help me with this.
Thanks,
Hello satsusi,
The Trade In to Trade Up promotion has been a very popular one and I'm very happy to read that you tried to avail yourself of such a great offer. I was disappointed to read that you ran into problems at the Folsom store when trying to take advantage of it, however, and I apologize for what was surely a less than desirable experience.
I have contacted the store management team on your behalf with more information on this promotion. If you revisit the store before the offer expires tomorrow, they should be able to get you taken care of.
I'm very grateful that you took the time to make us aware of your situation.
Sincerely,
John|Social Media Specialist | Best Buy® Corporate
Private Message
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Internal ERROR: Can not find the ACL containter for object:CMPMap@1ba11bc/id=2023180/owningFCO=2023180/proxyFor=(CMPMapGen@1a4d5c6/id=2023180/stname=CMPBatchMap/pname=LOAD_XML/lname=LOAD_XML/status=CLEAN/committed=true/persistent=true/propsLoaded=false)
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I think I have set up iCal server correctly on a MacOSX 10.5.1 server (upgraded from 10.4.x). But regardless of how many different URLs etc I am trying, I can neither access calendars, nor subscribe to them. I am trying both with Safari and Firefox and iCal client on MacOSX 10.5.1.
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<pre>2008-02-10 20:46:57+0100 [-] [caldav-8009] [AMP,client] Could not find the principal resource for user id: paf</pre>
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<pre>
2008-02-11 20:32:23+0100 [-] Log opened.
2008-02-11 20:32:23+0100 [-] twistd 2.5.0 (/System/Library/Frameworks/Python.framework/Versions/2.5/Resources/Python.app/ Contents/MacOS/Python 2.5.1) starting up
2008-02-11 20:32:23+0100 [-] reactor class: <class 'twisted.internet.selectreactor.SelectReactor'>
2008-02-11 20:32:23+0100 [-] 4 processors found, configuring 4 processes.
2008-02-11 20:32:23+0100 [-] Adding pydirector service with configuration: /tmp/pydirtLZ2ZY
2008-02-11 20:32:23+0100 [-] twistedcaldav.logging.AMPLoggingFactory starting on "'/var/run/caldavd.sock'"
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Log opened.
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] twistd 2.5.0 (/System/Library/Frameworks/Python.framework/Versions/2.5/Resources/Python.app/ Contents/MacOS/Python 2.5.1) starting up
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] reactor class: <class 'twisted.internet.selectreactor.SelectReactor'>
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Configuring directory service of type: twistedcaldav.directory.appleopendirectory.OpenDirectoryService
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Log opened.
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] twistd 2.5.0 (/System/Library/Frameworks/Python.framework/Versions/2.5/Resources/Python.app/ Contents/MacOS/Python 2.5.1) starting up
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] reactor class: <class 'twisted.internet.selectreactor.SelectReactor'>
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Log opened.
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] twistd 2.5.0 (/System/Library/Frameworks/Python.framework/Versions/2.5/Resources/Python.app/ Contents/MacOS/Python 2.5.1) starting up
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] reactor class: <class 'twisted.internet.selectreactor.SelectReactor'>
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Configuring directory service of type: twistedcaldav.directory.appleopendirectory.OpenDirectoryService
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Configuring directory service of type: twistedcaldav.directory.appleopendirectory.OpenDirectoryService
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Log opened.
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] twistd 2.5.0 (/System/Library/Frameworks/Python.framework/Versions/2.5/Resources/Python.app/ Contents/MacOS/Python 2.5.1) starting up
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] reactor class: <class 'twisted.internet.selectreactor.SelectReactor'>
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Configuring directory service of type: twistedcaldav.directory.appleopendirectory.OpenDirectoryService
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] "Directory service <OpenDirectoryService '/Search': '/Search'> has no GUID; generating service GUID from realm name."
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] "Directory service <OpenDirectoryService '/Search': '/Search'> has no GUID; generating service GUID from realm name."
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Configuring SudoDirectoryService with file: /etc/caldavd/sudoers.plist
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting up document root at: /Library/CalendarServer/Documents
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting up principal collection: <class 'twistedcaldav.directory.principal.DirectoryPrincipalProvisioningResource'>
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting up calendar collection: <class 'twistedcaldav.static.CalendarHomeProvisioningFile'>
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting up root resource: <class 'twistedcaldav.root.RootResource'>
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] "Directory service <OpenDirectoryService '/Search': '/Search'> has no GUID; generating service GUID from realm name."
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting up default ACEs on root resource
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting up AdminPrincipals
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting root ACL
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Configuring authentication for realm: /Search
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting up scheme: kerberos
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Configuring SudoDirectoryService with file: /etc/caldavd/sudoers.plist
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Setting up document root at: /Library/CalendarServer/Documents
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Setting up principal collection: <class 'twistedcaldav.directory.principal.DirectoryPrincipalProvisioningResource'>
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Configuring SudoDirectoryService with file: /etc/caldavd/sudoers.plist
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Setting up calendar collection: <class 'twistedcaldav.static.CalendarHomeProvisioningFile'>
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Setting up document root at: /Library/CalendarServer/Documents
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Setting up principal collection: <class 'twistedcaldav.directory.principal.DirectoryPrincipalProvisioningResource'>
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Setting up root resource: <class 'twistedcaldav.root.RootResource'>
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Setting up calendar collection: <class 'twistedcaldav.static.CalendarHomeProvisioningFile'>
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Setting up root resource: <class 'twistedcaldav.root.RootResource'>
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Setting up default ACEs on root resource
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Setting up AdminPrincipals
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Setting root ACL
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Setting up default ACEs on root resource
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Setting up AdminPrincipals
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Setting root ACL
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] "Directory service <OpenDirectoryService '/Search': '/Search'> has no GUID; generating service GUID from realm name."
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Configuring SudoDirectoryService with file: /etc/caldavd/sudoers.plist
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Setting up document root at: /Library/CalendarServer/Documents
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Setting up principal collection: <class 'twistedcaldav.directory.principal.DirectoryPrincipalProvisioningResource'>
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Setting up calendar collection: <class 'twistedcaldav.static.CalendarHomeProvisioningFile'>
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Setting up root resource: <class 'twistedcaldav.root.RootResource'>
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Setting up default ACEs on root resource
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Setting up AdminPrincipals
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Setting root ACL
2008-02-11 20:32:23+0100 [-] [caldav-8009] [KerberosCredentialFactoryBase] getServerPrincipalDetails: ('Principal not found in keytab', -1)
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Could not start Kerberos
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting up scheme: digest
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Configuring authentication for realm: /Search
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Setting up scheme: kerberos
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Configuring authentication for realm: /Search
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Setting up scheme: kerberos
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Configuring authentication for realm: /Search
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Setting up scheme: kerberos
2008-02-11 20:32:23+0100 [-] [caldav-8011] [KerberosCredentialFactoryBase] getServerPrincipalDetails: ('Principal not found in keytab', -1)
2008-02-11 20:32:23+0100 [-] [caldav-8012] [KerberosCredentialFactoryBase] getServerPrincipalDetails: ('Principal not found in keytab', -1)
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Could not start Kerberos
2008-02-11 20:32:23+0100 [-] [caldav-8012] [-] Setting up scheme: digest
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Could not start Kerberos
2008-02-11 20:32:23+0100 [-] [caldav-8011] [-] Setting up scheme: digest
2008-02-11 20:32:23+0100 [-] [caldav-8010] [KerberosCredentialFactoryBase] getServerPrincipalDetails: ('Principal not found in keytab', -1)
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Could not start Kerberos
2008-02-11 20:32:23+0100 [-] [caldav-8010] [-] Setting up scheme: digest
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Configuring authentication wrapper
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Setting up service
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Configuring log observer: <twistedcaldav.logging.AMPCommonAccessLoggingObserver object at 0x145c930>
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Adding server at 127.0.0.1:8009
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Adding SSL server at 127.0.0.1:8444
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] twisted.web2.channel.http.HTTPFactory starting on 8009
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] Starting factory <twisted.web2.channel.http.HTTPFactory instance at 0x14595a8>
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] twisted.web2.channel.http.HTTPFactory starting on 8444
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] set uid/gid 93/93
2008-02-11 20:32:23+0100 [twistedcaldav.logging.AMPLoggingFactory] AMPLoggingProtocol connection established (HOST:UNIXSocket('/var/run/caldavd.sock') PEER:UNIXSocket(''))
2008-02-11 20:32:23+0100 [-] [caldav-8009] [-] AMP connection established (HOST:UNIXSocket(None) PEER:UNIXSocket('/var/run/caldavd.sock'))
2008-02-11 20:32:24+0100 [-] [caldav-8012] [-] Configuring authentication wrapper
2008-02-11 20:32:24+0100 [-] [caldav-8012] [-] Setting up service
2008-02-11 20:32:24+0100 [-] [caldav-8010] [-] Configuring authentication wrapper
2008-02-11 20:32:24+0100 [-] [caldav-8010] [-] Setting up service
2008-02-11 20:32:24+0100 [-] [caldav-8010] [-] Configuring log observer: <twistedcaldav.logging.AMPCommonAccessLoggingObserver object at 0x145c7b0>
2008-02-11 20:32:24+0100 [-] [caldav-8011] [-] Configuring authentication wrapper
2008-02-11 20:32:24+0100 [-] [caldav-8011] [-] Setting up service
2008-02-11 20:32:24+0100 [-] [caldav-8011] [-] Configuring log observer: <twistedcaldav.logging.AMPCommonAccessLoggingObserver object at 0x145c7b0>
2008-02-11 20:32:24+0100 [-] [caldav-8011] [-] Adding server at 127.0.0.1:8011
2008-02-11 20:32:24+0100 [-] [caldav-8012] [-] Configuring log observer: <twistedcaldav.logging.AMPCommonAccessLoggingObserver object at 0x145c7b0>
2008-02-11 20:32:24+0100 [-] [caldav-8012] [-] Adding server at 127.0.0.1:8012
2008-02-11 20:32:24+0100 [-] [caldav-8012] [-] Adding SSL server at 127.0.0.1:8447
2008-02-11 20:32:24+0100 [-] [caldav-8010] [-] Adding server at 127.0.0.1:8010
2008-02-11 20:32:24+0100 [-] [caldav-8010] [-] Adding SSL server at 127.0.0.1:8445
2008-02-11 20:32:24+0100 [-] [caldav-8011] [-] Adding SSL server at 127.0.0.1:8446
2008-02-11 20:32:24+0100 [-] [caldav-8012] [-] twisted.web2.channel.http.HTTPFactory starting on 8012
2008-02-11 20:32:24+0100 [-] [caldav-8012] [-] Starting factory <twisted.web2.channel.http.HTTPFactory instance at 0x14595a8>
2008-02-11 20:32:24+0100 [-] [caldav-8010] [-] twisted.web2.channel.http.HTTPFactory starting on 8010
2008-02-11 20:32:24+0100 [-] [caldav-8010] [-] Starting factory <twisted.web2.channel.http.HTTPFactory instance at 0x14595a8>
2008-02-11 20:32:24+0100 [-] [caldav-8010] [-] twisted.web2.channel.http.HTTPFactory starting on 8445
2008-02-11 20:32:24+0100 [-] [caldav-8011] [-] twisted.web2.channel.http.HTTPFactory starting on 8011
2008-02-11 20:32:24+0100 [-] [caldav-8011] [-] Starting factory <twisted.web2.channel.http.HTTPFactory instance at 0x14595a8>
2008-02-11 20:32:24+0100 [-] [caldav-8011] [-] twisted.web2.channel.http.HTTPFactory starting on 8446
2008-02-11 20:32:24+0100 [-] [caldav-8012] [-] twisted.web2.channel.http.HTTPFactory starting on 8447
2008-02-11 20:32:25+0100 [-] [caldav-8012] [-] set uid/gid 93/93
2008-02-11 20:32:25+0100 [twistedcaldav.logging.AMPLoggingFactory] AMPLoggingProtocol connection established (HOST:UNIXSocket('/var/run/caldavd.sock') PEER:UNIXSocket(''))
2008-02-11 20:32:25+0100 [-] [caldav-8012] [-] AMP connection established (HOST:UNIXSocket(None) PEER:UNIXSocket('/var/run/caldavd.sock'))
2008-02-11 20:32:25+0100 [twistedcaldav.logging.AMPLoggingFactory] AMPLoggingProtocol connection established (HOST:UNIXSocket('/var/run/caldavd.sock') PEER:UNIXSocket(''))
2008-02-11 20:32:25+0100 [-] [caldav-8010] [-] set uid/gid 93/93
2008-02-11 20:32:25+0100 [-] [caldav-8010] [-] AMP connection established (HOST:UNIXSocket(None) PEER:UNIXSocket('/var/run/caldavd.sock'))
2008-02-11 20:32:25+0100 [-] [caldav-8011] [-] set uid/gid 93/93
2008-02-11 20:32:25+0100 [twistedcaldav.logging.AMPLoggingFactory] AMPLoggingProtocol connection established (HOST:UNIXSocket('/var/run/caldavd.sock') PEER:UNIXSocket(''))
2008-02-11 20:32:25+0100 [-] [caldav-8011] [-] AMP connection established (HOST:UNIXSocket(None) PEER:UNIXSocket('/var/run/caldavd.sock'))
2008-02-11 20:32:57+0100 [-] [caldav-8009] [-] AMP connection established (HOST:UNIXSocket(None) PEER:UNIXSocket('/var/run/caldavd-pydir.sock'))
2008-02-11 20:32:57+0100 [-] [caldav-8009] [AMP,client] Unauthenticated users not enabled with the 'calendar' SACL
2008-02-11 20:33:04+0100 [-] [caldav-8010] [-] AMP connection established (HOST:UNIXSocket(None) PEER:UNIXSocket('/var/run/caldavd-pydir.sock'))
2008-02-11 20:33:04+0100 [-] [caldav-8010] [AMP,client] Could not find the principal resource for user id: paf
2008-02-11 20:33:35+0100 [-] Received SIGTERM, shutting down.
2008-02-11 20:33:35+0100 [-] (Port None Closed)
2008-02-11 20:33:35+0100 [AMPLoggingProtocol,0,] AMPLoggingProtocol connection lost (HOST:UNIXSocket('/var/run/caldavd.sock') PEER:UNIXSocket(''))
2008-02-11 20:33:35+0100 [AMPLoggingProtocol,1,] AMPLoggingProtocol connection lost (HOST:UNIXSocket('/var/run/caldavd.sock') PEER:UNIXSocket(''))
2008-02-11 20:33:35+0100 [AMPLoggingProtocol,2,] AMPLoggingProtocol connection lost (HOST:UNIXSocket('/var/run/caldavd.sock') PEER:UNIXSocket(''))
2008-02-11 20:33:35+0100 [AMPLoggingProtocol,3,] AMPLoggingProtocol connection lost (HOST:UNIXSocket('/var/run/caldavd.sock') PEER:UNIXSocket(''))
2008-02-11 20:33:35+0100 [-] Main loop terminated.
2008-02-11 20:33:35+0100 [-] Server Shut Down.
</pre>
And here is access.log:
<pre>
Log opened - server start: [Mon Feb 11 20:32:23 2008].
192.165.72.12 - - [11/Feb/2008:20:32:57 +0200] "GET / HTTP/1.1" 401 141 "-" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-us) AppleWebKit/523.10.6 (KHTML, like Gecko) Version/3.0.4 Safari/523.10.6" [6.4 ms]
192.165.72.12 - - [11/Feb/2008:20:33:04 +0200] "GET / HTTP/1.1" 403 123 "-" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-us) AppleWebKit/523.10.6 (KHTML, like Gecko) Version/3.0.4 Safari/523.10.6" [60.7 ms]
Log closed - server stop: [Mon Feb 11 20:33:35 2008].
</pre> -
My iPod is not being read by iTunes. What do I do to be able to sync my iPod if iTunes is not starting the setup wizard for the iPod when it is connected to a Dell PC? I am new the iTunes and iPods.
Hello, BAHannebaum.
The article below should resolve any device not being recognized in iTunes issue that you are experiencing. The most common issues are the Apple Mobile Device Support driver or iTunes is outdated. Start with the first step and test the results after each step processed.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
We are trying to use workflows to review and edit pdf files in sharepoint 2010. We are having a couple of issues and am hoping someone has the answer.....
1) When myself and coworkers click on the pdf document in the library, we get the check out option as expected. However when we click on the document
link in a workflow task (on the sharepoint site), the pdf opens as a temporary file and we do not get the check out option. Why does this happen?????
2) The same thing happens when we click on the document link in the workflow task email; HOWEVER, one of our co-workers does get the
check out option when clicking on the link in the email task. Why would she get the checkout option using the email and not when clicking on the link in the task list on the sharepoint site ???? We have compared our internet settings and adobe
settings to ours and found no differences.
We are using Sharepoint 2010, Windows 7, IE8, Adobe Reader X or XI. Some of us have Adobe Pro X and have the same issues.Hi,
According to your post, my understanding is that you could not get the checkout option for a pdf type document when clicking on the document link in the SharePoint workflow task.
I try to reproduce the issue, however, no matter when I click the pdf type document in the library or click on the pdf document link in the workflow task email, it download the pdf doucment and then I can open it.
It will be better if you can descript how you
get the check out option as expected when you click on the pdf document in the library.
Then I upload a
word type document to the library, no matter when I click the word type document in the library or click on the word document link in the workflow task email, I can open the word document directly and get the check out option as expected.
I recommend to use the other type docuemts to check whether the check out option works.
Thank you for your understanding.
Best Regards,
Linda Li
Linda Li
TechNet Community Support
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