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Question

Wow - some serious over zealous moderation going on here.
Whomever is deleting posts- realize the following: The word is already out regarding this issue.
It has already been acknowledge and listed on the ViDock Facebook page, on other blog / site sources- not only in my How To video.
So deleting the posts only lets Lenovo look extremely petty and childish.
So work on finding  a fix instead of antagonizing we the paying users of Lenovo products.
Thank you.
Rob C. Agnew

Answer 1

To try and clear the situation once and for all,
the removed posts referred to were not complaining about the problem being discussed in that thread; they were complaining about the fact that peoples subscriptions had been broken due to the restructuring of the thread.  Maybe if Nine had tagged his explanation as a next post in the thread or maybe people had taken the time to review the thread this situation would not have arisen. Another option would have been for them to ask a question in this board about the broken subscriptions, an explanation would have been given.
I can't speak for Lenovo but personally consider it a positive that "it has already been acknowledge and listed on the ViDock Facebook page, on other blog / site sources- not only in my How To video.".  People will hopefully visit the thread and see in the first post Nine's escalation announcement as an indication that the problem is being investigated by Lenovo.
Edit;  moved two further posts to here
@ Rob, it seems we're all cross-posting.  Thanks and yes we can look at possibly more obviously transparent ways of handling things when such a situation arises.
@ svlasov,  Nine, or any other support or Lenovo staff member, asking for information to be sent through Private Message is 99.9% because they are requesting private information from a member. This could include serial numbers and phone or address details, the sort of information which shouldn't be published in an open forum and gets edited out on sight by any moderator should someone post this type of information.
The escalation is not equivalent to pinning or stickying and unfortunately does sometimes require a thread reorganization which regrettably breaks some subscriptions.
Andy  ______________________________________
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