Better upload speed than download?

Ok just got it installed, it keeps dropping in and out but I wont raise a fault until the 10 day mark is passed.
I've done the old Speedtest when it does connect and it gives the following results pretty consistantly.
Ping 53ms
Download 0.136m
Upload 0.326m
I live a long way from the exchange and the last 2 miles are on overhead cables, so I know I am never going to get any decent speeds, I got it the Infinity box is installed a lot nearer but hasn't been turned on.
Any ideas why better upload than down?
Ta.

confusing but I think you are not on infinity but adsl broadband.
please can you post the adsl stats from your router may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems) http://speedtester.bt.com and post the results .
Someone may then be able to offer help/assistance/suggestions to your problem
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Similar Messages

BEFW11S4 Better upload speed that Download speed

Hi All,
I have been suffering terrible speeds with BEFW11S4 of late and i am at the end of my tether to say the least
I am on Virgin Media 10mb connection and the router is used (Mainly) so i can FPS game on my machine and the wife can do the usual E-bay thing on her own machine. When i direct connect the modem to my machine there are no speed issues at all. So its the router basically imo
Both machines are hard wired to router and i have the wireless turned off as we dont require it.
Doing a speedtest the average results are as followed:
237kb/s down
327kb/s up
For a 10mb connection im sure you would agree that is disgraceful. The firmware is up to date and there are no problematic software choking my connection. I have a feeling that this router is dying a slow death, its well over 12 months old. This is my second linksys router as the old one also died a death.
For my sanity could anybody please offer any feedback/suggestions etc.
If you require further information dont hesitate to ask.
Kind Regards
Scouse

The problem that you are having is probably related to the fact that you have a "two router" setup.
Your Motorola Surfboard 5100 is not a "cable modem", it is a "cable modem router" and, according to the documentation, it can support several users by itself.
Likewise the Linksys is a router.
When you chain together two home routers, you often start having trouble. You would be much better off going to a one router setup.
Since you do not need wireless, the best solution to your problem is to remove the Linksys router and replace it with a switch, such as the Linksys SD208 (or SD205 or SD216). Simply wire the ethernet port on your Motorola to any port on the SD208. (The switch requires no configuration. Just wire it up and go!) The remaining 7 ports on the SD208 would all be available to plug in wired computers, printers, etc. I think that this will solve all your "speed" problems.
This is also the hookup that Motorola recommends. Look on page 41 of the user guide:
http://broadband.motorola.com/consumers/products/SB5101/downloads/SB5101_UG_EN.pdf
The Motorola diagram on page 41 says you need a "crossover" cable, but the SD208 has "automatic sensing", so a regular ethernet cable will work fine. Also, a switch is a better choice than a hub.
Message Edited by toomanydonuts on 06-01-200701:49 AM

Very slow network performance - with uploads faster than downloads

I just got new ISP - 100 mbps through a Cat5 line. It checks out when I run ethernet directly to a computer. However, I want a totally wireless network.
I have a Time Capsule attached by ethernet and that is my main network device. I also have two airport Xpress' to extend the network.
I am getting, on average, 16 mbps! And, upload speed is generally higher.
The Time Capsule is about 2 yrs old, but it is an "n" device.
Anybody have any idea what the problem might be? I was considering getting a new extreme and using the Time Capsule as an extender instead of the expresses because, as I understand it, the express has one band only. Would that be better? Mainly, I want to get the speed up to what it should be.
Is there some way to trouble shoot the Time Capsule?
Others in my building with D Link or Linksys routers are getting over 80 mbps wirelessly, so I know it is possible.
Any help would be greatly appreciated. I want to stay with Apple products, but if not possible I will get another brand of router.
Thanks,
Deanna

Deannanel wrote:
So, William, I got an Airport Extreme. Within 20 or so feet of it I am now getting 85 to 95 Mbps!
Great!
However, in the far reaches of the house, signal is low and I have not been able to extent network with either the Time Capsule or an Airport Express. They just won't connect.
Based on the earlier numbers you gave me, you won't be able to establish a reliable connection "in the far reaches of the house", as it's too far away from the base router. You'll either have to (1) run Ethernet to that remote unit, (2) use PowerLine units as an Ethernet extender, or (3) put the remote unit closer to the base unit.
I reset the Time Capsule a couple of times. I noticed that both devices are automatically set to channel 157.
That's a 5 GHz channel. That band can give faster throughput, but the signal strength falls off faster than in the 2.4 GHz band.
The Extreme has 2 channels - 2 and 157. I do not have the option of changing the channel on either of the other devices.
That makes sense, if they're configured to extend an existing network. They must communicate on the same channel as the base station they're extending.

Why is the upload speed for "downloadable product" so slow?

Upload speeds are normal with other adobe services, but when it comes to uploading my product, the speed continually decreases to a crawl, making it impossible to get my product online. It starts slow: at about 20kB/s and then drops to 3kB/s!
Any suggestions?
Thanks.

hi Sanjit,
Using safari, only one one file was being uploaded, no other browsers or windows open. On a whim, decided to add " https:// " before the address after logging into BC... it made an improvement in the upload speed. Am now getting about 50-54kB/s. It's useable, but still slower than it should be.

WRT54G upload faster than download... for the love of jeff help!!!

This has been baffling me.. Ill try and keep it as short as possible.
3 devices on network
1 desktop (wired)
1 laptop (wireless)
1 xbox 360 (wired)
All of a sudden the desktop has shockingly slow download speeds.
Laptop uploads and downloads great
xbox 360 still playing GTA4 online great.
so i spent nearly 2 days straight trying to figure out a software issue, coudlnt do it.. formatted the main desktop machine.
First few hours I was finished with the format, downloaded great, i downloaded things like AVG, spywaredoctor(google supported), some video codec packages and VLC media player, windows media player 11. But thats it.
Prior to all this I had checked everything I could think of, it pings well, URL and Ip I can still surf barely but it does surf. I removed any BHO with hijack this prior to format reinstalled NIC drivers - reset router with didnt make much sense since other machiens were working great.
Now my upload speed is great on desktop machine, but my download speed is half that speed.
<a href="http://speedtest.dslreports.com"><img border=0 src="http://www.dslreports.com/im/52206876/69686.png"></a>
i dont know if that will show there, but thats the link
Text version of the speed test :
Speed Test #52206876 by dslreports.com
Run: 2008-06-07 17:14:59 EST
Download: 245 (Kbps)
Upload: 490 (Kbps)
In kilobytes per second: 30 down 59.8 up
Tested by server: 55 java
User: 2 @ dslreports.com
User's DNS: shawcable.net
Compared to the average of 191 tests from shawcable.net:
* download is 95% worse, upload is 15% worse "
If we could look past the fact that some people don't like the speed tests sites as accurate. Its obvious that something is wrong.
Can someone please help.

http://i248.photobucket.com/albums/gg181/Reinpret/speedtestpic.jpg
Message Edited by Reinpret on 06-07-2008 10:18 PM

Abysmal upload speed? download is not too good eit...

Hello BTCare community,
After attempting to do some streaming tonight (and failing misserably), I have come to realise that my uploading speed is shockingly bad (and my downloading speed is not so good either) and needs to be fixed! I have an unlimited broadband package and paying a pretty penny for it too, i would of expected it to be higher?

are these the hub stats?
Connection Information
Line state:
Connected
Connection time:
0 days, 08:53:17
Downstream:
4.969 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Fast
Noise margin (Down/Up):
8.2 dB / 27.0 dB
Line attenuation (Down/Up):
44.8 dB / 27.0 dB
Output power (Down/Up):
19.6 dBm / 12.4 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
281 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
250 / 0
Error Seconds (Local/Remote):
273 / 0

Upload higher than download speed

Been having an awful problem with broadband stability, varying between 6mbps and 0.2mbps. any help would be useful. By the way, have gone through all the usual questions

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router unless hh4/5 may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or use a-z, if netgear enter 192.168.0.1) and run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results .
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Can i get better upload speeds

Hi was looking for advice on my speeds for my Xbox one connection . The recommended speeds for Xbox one online gaming are 5mgb download 0.5 upload my download speed is fine but upload is struggling at 0.35 and I am struggling with connection issues on my games when playing online and I am using wired and have done port forwarding also . Was wondering if I can get a smoother online experience as fibre or infinity are not available in my area yet thanks
Line state Connected
Connection time 11 days, 2:04:35
Downstream 8,128 Kbps
Upstream 448 Kbps
ADSL settings
VPI/VCI 0/38
Type PPPoA
Modulation ITU-T G.992.1
Latency type Fast
Noise margin (Down/Up) 6.5 dB / 29.0 dB
Line attenuation (Down/Up) 16.0 dB / 10.5 dB
Output power (Down/Up) 19.8 dBm / 11.6 dBm
Loss of Framing (Local) 0
Loss of Signal (Local) 0
Loss of Power (Local) 0
FEC Errors (Down/Up) 0 / 0
CRC Errors (Down/Up) 123 / 2147480000
HEC Errors (Down/Up) nil / 0

Hi acebri,
Thanks for posting. I can certainly take a look and see if there is anything I can do to improve your speeds.
Click on my username and under the "about me" section you will the link to get in touch with us. Whenever we receive your details we will go from there.
Thanks,
OlgaC
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Very slow upload speed

Hi would like to know how I can get better upload speed on infinity. Current Download 21680 upload 550kbts/s
This has ever since I got infinity installed. Earlier on this year I got bt to check the line the answer from the engineer was that a section of the line is old aluminium cable, will bt replace this to copper or will they just let it be as this must be given more than myself poor upload speeds what if any thing can I do about this.
Was thinking of moving provider but as this would still run on the SHORT portion of aluminium cable I would have the same problem. Or would another provider request bt upgrade this section of cable.

This is the info from router it is not the home hub
HomeCloud
Logged in | FRITZ!Box | FRITZ!NAS | MyFRITZ! |
Overview
Internet
Online Monitor
Account Information
Filters
Permit Access
MyFRITZ!
DSL Information
Telephony
Home Network
WLAN
DECT
System
DSL Information
Overview
DSL
Spectrum
Statistics
Line Settings
Feedback
Negotiated connection properties
Receive Direction Send Direction
Max. DSLAM throughput kbit/s 25000 800
Min. DSLAM throughput kbit/s 12496 128
Attainable data rate kbit/s 21680 570
Current throughput kbit/s 21608 552
Seamless rate adaptation off off
Latency fast fast
Impulse Noise Protection 0 0
G.inp off off
Signal-to-noise ratio dB 7 6
Bitswap on off
Line attenuation dB 26 5
Profile 17a
G.Vector off off
Carrier record A43 A43
Error counter
Seconds With Not Remediable Errors (CRC)
Errors (ES) Many
Errors (SES) per
Minute Last
15 Minutes
FRITZ!Box 193 0 0.4 4
Central exchange 9 0 0.01 0
Refresh Help
View: Advanced | Contents | Manual | avm.de

Upload speed has dropped from 12Mbps to 2 Mbps.

I have a screenshot taken of my broadband speed the month I got Inifinity installed. At that point I was consistently getting 70Mbps down, 12Mbps up.
No variables have changed at my end (that I can think of) but now my upload speed is barely 2Mbps. Whilst my download speed is also lower - I'm not as concerned about that for what I am needing it for.
http://speedtest.btwholesale.com
Shows 57.76 down
2.06 up
Ping 42.63
I have tried resetting the modem and home hub, a different router - I've compared LAN and WLAN (on both 2.4 and 5Ghz frequencies), used a pc, used a MAC, tried at different times of day but for reasons unknown the upload speed has taken a really noticeable dive in performance.
I have phoned BT tech support - they advised 'upload speeds aren't gauranteed for residential customers'. They don't appear to agree that a drop in upload of 80%+ is fault related. I can see myself having another go at speaking to them - but before I do :
Can anyone suggest how I can progress this to get my upload speeds nearer where they were? Or steps to try to isolate where the issue is? Could noise on the line affect upload more than download speeds?
Solved!
Go to Solution.

Good luck. A few suggestions below, but I am afraid I don't think they will help. Might be worth contacting the mods at: http://bt.custhelp.com/app/contact_email/c/4951 . But be aware they take 3 working days to reply: sometimes more if busy; but they have a good record of getting things solved once they are on the case.
~~~
Check the upload profile from the wholesale speedtest. It is almost always 20Mbps for an Infinity2 connection, but something could have gone wrong there.
~~~
Try a different browser, browser with plugins turned off, firewall and antivrus (temporarily) off, and safe mode. Probably won't make any difference, but still a fairly easy experiment.
~~~
If you have an HG612 router, unlock it and monitor stats. Or buy one on eBay and unlock it. Keep modem resets down to an absolute minimum; no problem with HomeHub or other router resets.
~~~
Try connecting a PC or Mac directly to the modem: a bit of a faffle I am afraid.
- connect from the modem LAN1 (that is usually connected to the HomeHub/router), to the standard ethernet port on the PC/Mac (that is also usually connected to the router.) So the HomeHub is out of the picture.
- Make a pppoe connection. On a PC it will be something like
- 'network and Sharing Centre',
- 'Set up a new connection',
- 'Connect to the Internet, set up a broadband or dial-up connection'
- 'Broadband PPPoE'
- Then enter username '[email protected]' and password 'bt'.
Detail may vary a little between different version of windows, and of course even more different on Mac or Linux.
Repeat your speed tests and see how they go.
That will help check out if the HomeHub is the problem. Seems unlikely as your have already tried another router.

VERY bad upload speed - can't use internet properl...

Hi
I am having the exact trouble talked about here:
https://community.bt.com/t5/ADSL-Copper-Broadband-Speed/Slow-upload-speed-but-download-fine/td-p/419...
my download speed is between 3-5mbps my UPLOAD is 0.2mbs and this is causing me to get timeouts on pages around the web and in general internet use.
This has been ongoing for a few weeks and i need to try and get this resolved.
Please can someone from BT help.
Thanks
Dave

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
are you connected directly via a filter to the NTE5 master or test socket or to somewhere else? Is the master the only phone socket in your home?
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Why is the download/upload speed so slow on my MBA (about 5 times slower than my PC)?

Why is the download/upload speed so slow on my MBA (about 5 times slower than my PC)?

Are you on band 13 or band 4? 13 is the original LTE band and remains relatively congested. Band 4 is the XLTE band and is less congested and has higher overall potential bandwidth (15 MHz vs 10 MHz). Even so, 7 Mbps is more than enough for doing stuff on your phone and is not considered slow.
To check band,
dial *3001#12345#*
select serving cell info
frequency band will say 13 or 4
FInd an area with band 4 and retest.

Wireless Download Speed Less Than Half As Fast As My Upload Speeds

Is anyone else having this problem: I use Verizon Fios and currently have their 50/50 plan. When I go to speedtest.net to check my speed I see that I'm only getting about 14 Mb download speeds but 42 Mb upload speeds. I have checked my speeds on wired connection and get about 38-40Mb. My Specs:HP HPE-400yUsing the Ralink driver for Windows 7 (http://www.mediatek.com/en/downloads1/downloads/pcimpcicbrt2860rt2760rt2890/)I'm running Windows 7 (64-bit)PC is not more than 25ft from the router, almost a direct line of sight Any advice or help would be appreciated. Thanks!

conrad wrote:
Your noise margin is on the high side and this will also affect your speed. you will need to have a stable connection for a further day ie 3 days in total before you can contact the mods.
Hi conrad also the line is very short look at the attenuation figure as Keith has posted the reduction in noise margin would achieve nothing on adlsmax as the connection is already at its maximum but gives spare noise margin when the op gets on to adsl2+
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Terrible upload speed (download is fine)

I had Infinity installed back in July and whilst the download speed fluctuates it always stays pretty close to the 31Mbps which is the maximum that my line can support.
However my upload speed rarely gets above 0.7Mbps, which is just awful. Occasionally I hit the heady heights of 1.5Mbps, but it doesn't last for long. The upstream ip profile is 10Mbps.
I've done countless speed tests over many weeks (wired & wireless), and power cycled my boxes, but nothing seems to make any difference.
Another annoyance is the ping rate, which fluctuates from about 45ms to 125ms. Most of the time it hovers around 100ms.
I've emailed BT about all of this in the past, but they never responded. Every time I try to call tech support I'm told they are "very busy and to expect a long delay", which kind of puts me off hanging on the phone.
Can anyone explain why my download speed (approx 95% of theoretical maximum) can be so much better than my upload speed (approx 7% of theoretical maximum)? Is this within the range of 'normal', or does it sound like a fault?
The BT Speedtest said there was no performance problem with my service at this time.
Thanks for your help.

Rather than start a new thread I thought I would update this one.
Short story is, after I initially raised this fault with BT back in October they sent an engineer out who (after much head scratching) replaced the wall-mounted modem and the problem was resolved. My upload speeds weren't amazing (about 5Mbps on average), but were WAY better than what I had been getting. Upload speeds remained steady at about 30Mbps.
BUT THEN... in February I started getting frequent disconnections. Several times each day the line would drop, and then take up to 10 minutes to come back. Ping rates shot through the roof (from about 80ms to about 120ms) and my upload speed came crashing back down to 0.70Mbps.
Also this time, just to add a bit more irritation, the frequent line drops have cranked my upload IP profile down to just 15Mbs, even though when I upgraded to 'unlimited' Infinity a week or two ago it said my max line speed should be in the mid-40s.
So now, my stats are as follows:
DOWNLOAD = 15.46Mbps (max is 15.97)
UPLOAD = 0.63Mpbs (max is 20.00)
The BTW Performance Test said "The test result has indicated that you should contact your ISP for further assistance."
So here I am, mods Please Help!!!

Fast download but (very) slow upload speed

I know that typically upload speeds are slower than download from most ISP in the US, but I have been doing tests the past few weeks on 3 different Mac's (and iPhone/iPad) and while my download speed is good (between 20 and 30 mbps, my upload speed never really gets past 1mpbs (.95 is about average).
Are there any settings on my Airport Express settings that I can change or look at? I'm running the latest Lion on two pretty new machines and Snow Leopard on an older iMac that we have, all with very simiar results.
Thanks.

One area to try is to change the default (Automatic) setting for the Ethernet WAN Port in the AirPort Utility.
I would suggest trying 1000 Mbps/Full Duplex, and then, 100 Mbps/Full Duplex to see which gives you better results.

Better upload speed than download?

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