Beware the loaner phone for international travel

Just got a loaner for Europe-if they try to give you an HTC Imagio, hang up and go to another company. I can't believe Verizon has junk like this in its inventory. It's an old Windows-based phone (must have been a real big winner for Microsoft). The tech in the Verizon store spent 1.5 hrs trying unsuccessfully to transfer my contacts from my Droid. No go. The phone is slow, very difficult to use., not intuitive in the least. Thanks, Verizon, for treating me like your worst customer. Even the techs in the store say its a bad phone. Can't wait until my contract is up. Bye, bye.

You should have SIMPLY ASKED FOR A MODERN ANDROID Moto Droid Pro/Droid 2 GlobalHTC Incridble 2 and other phones.
VZW needs to get rid of the OLD PHONES with the OLD SOFTWARE that are CONFUSING AS HECK to the CONSUMER.

Similar Messages

  • I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing.

    I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing. I do not use iCloud because I have no wifi at home, limited data available for regularly backing up, and I have a 64GB phone and don't wish to pay to upgrade from the 5GB iCloud storage. Am I doing something wrong? It worked so seamlessly on my loaner phone that I am completely stumped as to why it will not restore those items to my original phone again.

    The iphone is designed to be synced to your computer or cloud service.  Your contacts should be in whatever program/service you have chosen to sync.
    If you have failed to do this, then they are likely gone.

  • My primary reason for buying an iPad is for travel in Europe.  I live in an area of the US where Verizon rules.  Is Verizon's 3G model good for international travel?  I'm hearing conflicting views.

    My primary reason for buying an iPad is for travel in Europe.  I live in an area of the US where Verizon rules.  Is Verizon's 3G model good for international travel?  I'm hearing conflicting views.  Any advice appreciated. 

    Verizon uses CDMA.
    The rest of the world uses GSM.
    The wifi will work, if you find a hotspot.
    The 3G will not, unless south Korea moves to Europe.

  • Should you choose Verizon for international travel?

    Background: My wife and left for Italy for a bicycle and sightseeing tour. We arrived on  June 26th and hoped to communicate using the international plan. We understood that we could not use data due to expense but hoped to keep in contact when bicycle riding by using Verizon services. There was a problem with the activation of my wifes phone so I called customer service on the 28th. It was explained to me that there was a tremendous back log so after an hour and a half on the phone I hung up. Naturally I did not want to use my vacation time on hold with Verizon. The next day after a half hour the worldwide tech people updated her plan. The phone worked that evening but the next day it was in the android mode. Could not use phone for communication or for photos...not to worry the Verizon team would come through...On the 30 it was explained to me that the phone was inoperable but Verizon would have a phone waiting for wife when we returned on the July 9 th. The uptake was that we could not use the phone for communication or photos.
    When I returned to United States I contacted customer service and explained the situation. Customer service was very polite but policy dictated...Verizon would reverse international charges on my wifes phone but not my phone. The reasoning for this request was that Verizon greatly impacted my vacation by not allowing me to communicate with my wife when touring and she could not take photos for three quarters of vacation. I do not believe that this is an unreasonable request.
    The topper is there was no phone here when we arrived. Again tech services were very polite but policy dictates. I could not pick up a phone at a local store and I would have to pay $12.95 for overnight shipping. I explained that I thought this was unreasonable because it was Verizon's fault but policy dictates.
    What I learned is that Verizon policy is not customer centered but profit centered. Verizon talks the talk customer service but does not walk the walk.
    If you choose to Verizon for international travel make sure you have a back up plan and do not expect customer support

    Background: My wife and left for Italy for a bicycle and sightseeing tour. We arrived on  June 26th and hoped to communicate using the international plan. We understood that we could not use data due to expense but hoped to keep in contact when bicycle riding by using Verizon services. There was a problem with the activation of my wifes phone so I called customer service on the 28th. It was explained to me that there was a tremendous back log so after an hour and a half on the phone I hung up. Naturally I did not want to use my vacation time on hold with Verizon. The next day after a half hour the worldwide tech people updated her plan. The phone worked that evening but the next day it was in the android mode. Could not use phone for communication or for photos...not to worry the Verizon team would come through...On the 30 it was explained to me that the phone was inoperable but Verizon would have a phone waiting for wife when we returned on the July 9 th. The uptake was that we could not use the phone for communication or photos.
    When I returned to United States I contacted customer service and explained the situation. Customer service was very polite but policy dictated...Verizon would reverse international charges on my wifes phone but not my phone. The reasoning for this request was that Verizon greatly impacted my vacation by not allowing me to communicate with my wife when touring and she could not take photos for three quarters of vacation. I do not believe that this is an unreasonable request.
    The topper is there was no phone here when we arrived. Again tech services were very polite but policy dictates. I could not pick up a phone at a local store and I would have to pay $12.95 for overnight shipping. I explained that I thought this was unreasonable because it was Verizon's fault but policy dictates.
    What I learned is that Verizon policy is not customer centered but profit centered. Verizon talks the talk customer service but does not walk the walk.
    If you choose to Verizon for international travel make sure you have a back up plan and do not expect customer support

  • I unlocked my phone for internationally but I get Sim Not Valid

    I unlocked my phone for internationally and got emails about it. When i put my sim card, it sais "Sim not Valid" You need to unlock your phone. Verizon already did that for me though I unlocked my phone for internationally and got an email about the terms and services, and how to use it internationally. When i followed the instructions, it sais "Sim not Valid" You need to unlock your phone. Verizon already did that for me though. I don't know what to do now. There's a 6 hour difference from here and the u.s.. its hard to get a clear connection.

        Gemajli,
    Lets make sure you're able to use your phone with that SIM card. Please call our Global Team from a landline, toll-free, using our Virtual Calling Card http://vz.to/J2vhyf. They are open 24 hours a day, 7 days a week so there's no need to worry about the time difference.
    SarahO_VZW
    Follow us on Twitter @VZWSupport

  • HT3406 If I choose "restore from iTunes backup" to move everything from old phone.  Will I still be able to use the old phone for music and apps?  Can the old phone be docked up to the computer?  Or will the new and old phone overwrite each other in some

    If I choose "restore from iTunes backup" to move everything from old iphone to a new one, will I still be able to use the old phone for music and apps?  Can the old phone be docked up to that same computer every now and then?  Or will the new and old phone overwrite each other in some way?  In other words, are the two phones treated as different devices when the "restore" option is used to set up the new phone?   Thanks in advance.

    Yes, you can use the old iPhone as an iPod touch.
    Read this:
    http://support.apple.com/kb/HT3406

  • IPod will not play any music. Seems like it is in "Pause" mode.  No sound from either the head phones or internal speaker.  I have 418 songs stored and none will play.

    iPod will not play any music. Seems like it is in “Pause” mode.  No sound from either the head phones or internal speaker.  I have 418 songs stored and none will play. I have tried resetting, turning on and off the iPod, etc. but to no avail.

    Try restoring from backup. Next would be a restore to factory defaults/new iPod.

  • What is the charging procedure for european travel do I need to use a transformer or just an adapter?

    what is the charging procedure for european travel? do  need to use a converter or just an adapter?

    The only thing would be an adapter, for example World Travel Adapter Kit from the Apple Store.
    The power supply will accept the 240V input in Europe.

  • Trying to Find the Right Phone for Me

    Hello,
    I'm thinking of switching to a BlackBerry, and could use a bit of help finding the right phone for me. I've browsed through them, but so far haven't been able to find what I'm looking for (and I'm not able to find out which phones have UMA or not in the compare section).
    Provider isn't important, as I'm fine changing my service.
    I'm looking for a phone that is:
    * Both WiFi and UMA compatible
    * GPS compatible
    * Preferably with a Camera
    Thanks for the help!

    This link may be useful to you:
    http://na.blackberry.com/eng/ataglance/networks/#t​ab_ddetail_subtab_wifi
    corrected url
    Message Edited by DigitalFrog on 06-26-2008 11:33 AM
    posted by DigitalFrog
    WARNING: May contain traces of nuts.

  • I have a loan phone but I can't restore from iCloud as the software isn't up to date on the loan phone

    I have just got home from the apple shop where I gave my phone in to be sent off for the sleep awake button repair. I have a loan phone from the shop but I've just found that the software isn't up to date like my phone is and so can't update from iCloud.
    Is there any way I can get round this at all?

    Obviously lol! ...it's ok I'm sorting it my way

  • E90 - is the best phone for me!

    hello friends
    i am a internet crazy guy.. I am looking for a phone which has larger screen and a full qwerty keyboard.. and yes wifi
    i think e90 is the best.. in India it cost around 34,000/- rupees
    any change of price drop in near future!

    25-Dec-2007 08:55 AM
    dotcommakers wrote:
    ok i will wait till march
    but can you answer me.. if E90 is the right choice for me?
    regards
    Every Nokia models have a target customer. Its up to the customer to select which ones fit his/her purposes. As for me since I do long travel the N91-8gb sufficed( loads of apps(do away w/ my pa & mp3 player(superb sounds) & e-books if i got tired of listening.
    Knowledge not shared is knowledge wasted!
    If you find it helpfull, it's not hard to click the STAR..

  • Is there any standard report available to view the loan payments for the FY

    Hi Experts...
    Is there any standard report to view the loan payments taken by the employees in a paticular financial year.
    We are entering the details of loans through 0045 and through a subtype.
    When im using tcode pcoo_m99_cwtr...
    thet are showing up details with out employee number.
    How we cn get the details of amount recoverd/deducted from employee salary of a particular employee in the financial year.
    Regards,
    VSai.

    hi
    check the std transaction:-
    pc00_m40_lon1  (this is for india specific)
    Regards
    sameer

  • Need Help for International Travel Please

    I am going to be in Panama for a year. What I would like is:
    1) to be able to call phones in the U.S.
    2) to be able to receive calls from the U.S.
    3) to send and receive texts from the U.S.
    This is all I want, but I don't mind if the service packages I buy also include other things.
    I would like all three items to be in a package deal so that I am not paying per call/text.
    I would love some suggestions because I just tried contacting the Support Chat for over an hour and I need to pack for my trip in a few days!
    THANKS!

    achyfakey wrote:
    1) to be able to call phones in the U.S.
    2) to be able to receive calls from the U.S.
    3) to send and receive texts from the U.S.
    1. Unlimited USA Subscription Skype subscription 
    2. USA Skype Number 
    3. Buy Skype credit 
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Verizon showing the incorrect phone for insurance.

    Hello,
    I had insurance on a phone I originally purchased to start to the contract. I had two of the same phone on the plan. I broke my phone and couldn't wait for the new one to come in, but I needed to add another line to my account anyway. So, The Verizon guy swapped out my sim card with the new Iphone and I was going to send in the broken phone. Unfortunately I can't can make an insurance claim due to the fact that my Verizon account is showing I have two Iphones on the account. What do I do?

    Having a broken phone is never fun NSTSMT! Allow us to get to the bottom of your insurance concerns. When you added a line and purchased the new iPhone, did you purchase insurance with that device? Have you tried contacting Asurion to file a claim? The claim should be filed under the device that is broken. Where were you going to send in the broken device too?
    Thank You,
    MichelleS_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • OT: Macintosh Users: Beware the misleading advertising for Acrobat 9 Pro Extended

    An important message to Macintosh users who are considering purchasing Acrobat 9:
    I am writing to let you Mac users know that the current marketing for Acrobat Pro is very confusing.
    On the page for Acrobat Pro,
    here.
    there is a very enticing sidebar that says "Consider Upgrading to Acrobat 9 Pro Extended"
    It outlines all the cool things that Extended can do. I had seen some publicity for Extended and so I immediately clicked that button to find out more about this version. It is a very compelling product that has a presentation application, 3D capabilities, and the form creation product Live Cycle Designer.
    I was very excited about this product, when I was lucky to have checked the System Requirements for this product. And was amazed to find that this product is Windows only!
    It is one thing to shove the Mac market off to the side as Acrobat has in the past. For instance, in the past, Acrobat products have provided features for Windows that were missing on the Mac.
    But the current advertising borders on misleading advertising. Rather than just hide the Windows -only features under the same name as the Macintosh product, Adobe has come out with a Windows-only product that doesn't clearly state it is Windows only!
    To publicize a product on a page that is cross platform and then make it very hard to find out that the product is Windows only is terrible. And I guarantee that this will lead to many people ordering something they can not use. And will be very angry about!
    I have written to several people I know at Adobe to complain about this.
    I would suggest that others use the Adobe-feedback page:
    http://www.adobe.com/bin/webfeedback.cgi
    to tell Adobe how this makes you feel.
    Meanwhile, I'm glad that I won't have to shell out the extra money for this Windows-only product.

    Buko,
    I appreciate your support, but it's even worse than you think.
    Here are the features exclusive to Acrobat 9 Pro Extended:
    Combine documents, drawings, e-mail, spreadsheets, and rich media including audio, video, 3D, and maps in a single, compressed PDF Portfolio.
    b The Pro version does not support 3D.
    Create interactive, on-demand presentations Use Adobe Presenter software now included with Adobe Acrobat® 9 Pro Extended software to liven up your slides with video, voice-over, demos, and interactive quizzes, and then output to PDF for reliable, cross-platform sharing.
    b The Pro version does not contain Presenter.
    This is the product I was most interested in.
    Work with expanded 3D features Use new Adobe 3D Reviewer software to combine multiple CAD formats in one assembly; compare a revised design to an earlier version; measure and section on precise geometry; and create exploded views, animations, and balloons. Export your work to 2D vector or raster files or save as PDF.
    b The Pro version does not support any 3D features.
    View and interact with PDF maps Search, measure, and mark up geospatially enabled PDF maps. Discover the longitude and latitude by placing your cursor over a location. Measure PDF maps in kilometers or miles.
    b The Pro version does not support the PDF maps features.
    Create interactive forms with Adobe LiveCycle Designer.
    b The Pro version does not have the LiveCycle Designer application.
    Finally, there is a feature mentioned in the Pro 9 Extended product that I cannot find in the Acrobat Pro 9 features:
    Convert a variety of video formats to FLV for reliable, cross-platform sharing of video, animations, and applications in PDF documents. With native support for Adobe® Flash® technology, no additional media player is necessary for playback.
    b But I can't definitely tell if this feature is in the Pro 9 version.
    As you can see, there are quite a few compelling features in Pro Extended. And I guarantee it is
    b only marketing, and not code,
    that is keeping these features from the Mac market.

Maybe you are looking for

  • ? about Flip Horizontal w/ paths

    I'm a bit of a newbie and had a question. I'm learning how to use the drawing tools in Photoshop. I've drawn a simple path, and select it with the Path Selection tool. The problem is when I go to Edit > Transform Path, the Flip Horizontal, Flip Verti

  • FontFactory - dvb.fontindex - createFont and FontNotAvailableException

    Hi all, so i have a problem, i'm trying to use FontFactory but i'm getting a FontNotAvailableException. So, i'm following mhp specification and i wrote a dvb.fontindex like this: <?xml version="1.0"?>      <!DOCTYPE fontdirectory PUBLIC "-//DVB//DTD

  • Access .swf in MovieClip

    Hi, I have to access different frames from swf file in flex.means when mouseover on canvas it should load frame 5.I know through movie clip i can goToPlay particular frame.But how can I access swf through movieclip. Thanks, Megha

  • DMP stops playing Video Presentation - random

    Hi All We have a customer running DMM 5.2.1 and 4400G DMPs, they have a Presentation running mpg files (9) and it randomly stops after a period of time. The DMP is still up and is outputting to the screen as there is also a swf footer panel that has

  • CHANGING MATERIAL CODE IN PURCHASE REQUISITION.

    HOW TO CHANGE MATERIAL CODE IN PR USING BSP DEVELOPMENT. THANKS HIREN K.CHITALIA