Beware!! Trying to switch providers when using BT ...

I have been using BT Infinity for over 12 months and am currently on a rolling contract.
I decided to switch providers as BT is way too expensive for me these days.
I have now spent 5 weeks, had almost 20 emails from BT claiming to have "resolved the issue" and spent hours on the phone to both BT and O2,  trying to get a contract with another provider....all to no avail. It seems that once you are an Infinity customer it's extremely difficult (if not impossible) to switch to a new provider.
I have had more than one tag removed from my BT line and also had an issue with the router (according to BT) and O2 are saying that it's probably because I'm on fibre optic broadband.
Does Infinity mean that you're stuck with BT for life?
Has anyone got any idea as to what else I can do please?
Many Thanks

I've not heard of anyone having difficulties migrating but maybe that's just because it's still so rare.
Maybe it's rarity is the problem for BT.
PlusNet have an FTTC service on their website so maybe a switch to that would be less painful? Although when I did a service availability check with them they said I could get ADSL but I"m on the FTTP trial in MK with BT & the bloke over the road is on it with PlusNet so I thought they would"ve known what was available here, perhaps the trial info is not in their checker.

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