BEx Browser Issue

Hi All,
I need help on a issue which users are facing in BEx Browser. I wasn't able to find any older threads for this issue, hence I have created this thread.
After a user logs into the BEx Browser, the application crashes without any error messages. Has anyone faced this issue before? If so, how was this resolved.
The version being used in the system is SAP BW 3.x. Please let me know what other information would be required.
Thanks,
Salman.

Hi Michael,
Thanks for your reply and your suggestion, but the solution provided in the SAP Note seems to be for a system wide issue. Where as the issue we are facing seems to be happening for a few users only.
Authorization too doesn't seem to be the problem, as
1. some user with same authorizations don't face this issue, and
2. the users who do face this issue can see the logged in browser screen before the application crashes.
Can we generalize this as a problem with a front-end?
Thanks,
Salman.

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