BEx Hierarchy Triangle not always showing (URGENT)

Hi all,
We went live this Monday - thank God! However, we have discovered a slight glitch.
On SOME of the users' machines, the BEx triangles are simply not showing. They're there, because the mouse pointer changes on the mouse over event and you can select it, although you can't see it.
Any ideas?
All the Excel versions are at least SP2.
Regards,
J.

Good afternoon Johann,
Which SAPGUI do you use? We had a lot of problems similar to this - they seem to be all solved since we are using SAPGUI 7.10 with patch 3 for the BI frontend.
Hope it helps,
Best regards,
Rodolphe

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