Beyond frustrated right now with my experience these last two days

OK, to start out I was going to pre-order Titanfall for Xbox One. When I did, it kept a hold on my credit card for several days. No big deal, but I decided I'd rather just pay for it on a giftcard and have it done with.
Let me say that I'm both elite plus and reward zone unlocked. I spend a lot of money with Best Buy.
I took my copy of Call of Duty: Ghosts in for Xbox One to trade towards Titanfall. I got $32, which was base value, but I should've gotten an extra 10%, but even after giving my info it didn't pull up. Whatever. It's $3.20, doesn't bother me.
So then I bought a $15 giftcard to pay off my preorder of Titanfall, ended up being like $4.07 or something after my GCU discount.
I hit submit, and then got an error saying the giftcard balance had changed, and now on my $32 giftcard I have $0.00 and my $15 I have $1.00. I called up 1800MYBESTBUY and they said, "after many hours it will go back on the card." Okay...how many hours? I asked, and she said, "oh...umm...i don't know."
*sigh*
I thanked her and waited until today around noon. Nothing. Called up again and got transferred 4 times until someone finally helped me and after being on hold for 25 minutes, got the same thing and said it should appear after 24 hours. Guess what? Still nothing.
Not only that, I went by the store to see if they could help me right away. Took both receipts, but they said they had to wait on approval to issue me another set. They were hoping to call me back today, but nope, nothing. 
Now I have two cards in limbo and I can't use them. It's making me quite anxious, because the longer I wait the less I feel I'll get any help. Best Buy now has my $15 and my copy of Call of Duty: Ghosts and I have absolutely nothing to show for it besides a headache.
I am really wishing I hadn't bought that Unlocked membership, it's been nothing but frustration. It's the same reason why I don't pre-order normally with Best Buy. I have since moved my pre-order over to amazon, who is nothing but helpful 100% of the time to me and when it's their fault, they fix it right then and there and don't jack me around. It's going to cost about $8 more and I'm forfeiting a $10 reward zone pre-order certificate that I probably wouldn't ever get anyway, but I feel like it'll be less of a headache in the long run.
I've been a very loyal customer for a long time, but this is unacceptable. IF and when I get that giftcard back, I'll be using it in-store. I don't trust it with a pre-order by any means.

Hi plus1zero,
Thank you for being a My Best Buy Gamers Club Unlocked member, and thank you for trading in your games at Best Buy.  I am very sorry to hear of the trouble you've had with your recent trade in and pre-order attempt.  This is certainly not the experience we work to bring our valued customers.  
I will be happy to review your gift cards with you to determine what we can do to get this corrected.  Please watch for a private message from me shortly with additional information.
Thanks,
Mike|Social Media Specialist | Best Buy® Corporate
 Private Message

Similar Messages

  • How do I delete and Apple ID ? I had a friend transfer all my stuff from his computer and I go to update or download apps his ID pops up and asks for his password instead of mine! Ugh so frustrated right now

    How do I delete and Apple ID ? I had a friend transfer all my stuff from one phone to another using his computer.  I can't  update or download apps, his ID pops up and asks for his password instead of mine! Ugh so frustrated right now!

    You can't delete an Apple ID. Furthermore, everything you transferred is tied permanently to your friend's Apple ID. You do not legally own that software. If you want that software for yourself, then you need to purchase it using your Apple ID.

  • Hi I Have A Prepaid SmartPhone Right Now With Verizon For About 7-Months So Far. I Have Always Paid On Time No Missed Payments Good Standing Account, I Tried To Switch Over To A 2-Year Contract With Verizon And They Wanted A $400 Deposit For Only 1-Line.

    Hi I Have A Prepaid Smart Phone Right Now With Verizon For About 7-Months So Far. I Have Always Paid On Time No Missed Payments Good Standing Account, I Tried To Switch Over To A 2-Year Contract With Verizon And They Wanted A $400 Deposit For Only 1-Line. Is There Anyway I Can Use My Excellent Payment History With There Prepaid Department To Switch To A 2-Year Contract And Not Have To Pay The $400 Deposit. And This Is Due To The Fact I Have No Credit History Whatsoever

    Since you have no credit history, my guess is you would need at least a year of on time payments, and I'm not sure a pre-paid account would qualify as you can stop at any time. 
    You didn't specify your age, but getting started int he credit world is not easy - you may try applying for a gas card, or a credit card, and USE them, pay them off each month - and expect to take a year or more to establish a record. 

  • The latest automatic update was accompanied by "You should update Adobe Flash Player right now". Having done this a few days ago a new Firefox update arrived with the same "request". Why and what do I need to do to stop this?

    The latest automatic update (in March) was accompanied by "You should update Adobe Flash Player right now". Having done this a few days ago a new Firefox update arrived (today 7. March) with the same "request". Why does this happen and what can I do to stop it? Firefox 3.6.15 and Adobe flash player 10.1.82.76 are currently installed.

    Shockwave Flash 10.1 r82 is not the latest version of Flash. '''r152''' is the latest.

  • Learning PHP, should I wait for PHP 6 or begin right now with 5?

    Easy question, I guess. I want to learn PHP, but since PHP 6 is close, perhaps I could wait, but if it will be easy to switch from 5 to 6, perhaps I could begin right now with 5 and then learn 6, what do you think?

    Svenstaro wrote:
    LTSmash wrote:
    PHP will stay the same barely-afloat, patched-together language that it is now. No offense, but that's what PHP is.
    xD
    Well I liked PHP syntax somehow when I readed some code, and also that it can be used for web and desktop apps, but if you've got a better suggestion instead of flaming you could of course say that
    I actually didn't mean to flame, hence my "no offense" but people who are used to languages with more structure and design might be slightly bewildered. As I said, I use PHP myself for various projects, it's a love-hate thing really. Anyway, I found myself productive in replying here by stating that I would recommend PHP for whatever dynamic web page has to be made. It DOES get the job done easily, just it usually isn't pretty .
    Don't worry about that, I was at a conference held by Lukas Smith ( PHP's Release Manager ) yesterday, and he himself told everyone that PHP is a "patchy" language were there are no defined rules, no real guidelines or anything, but that's also why it's so powerful ( still some guy who came to discover what was PHP were kinda scared xD ). It also prove once more that the community can do awesome work and that open-source is a really good way to go

  • How to integrate Oracle Right Now with our application Calling Button and Chat Button  Application is on WebCenter  Sites

    How to integrate Oracle Right Now with our application Calling Button and Chat Button. Application is on WebCenter  Sites

    Thanks handar. As per your instructions I have tried OAM authorization policy and its working fine. But we also wants to check the same with OES also. Currently I have configure weblogic SM and created domain. In same domain I have deployed my application also. I have created application, resources and authorization policy to authorize /myfolder/index.jsp if user has some specific role. Now if I try to access my web application using http://host:8001/CONTEXT/myfolder/index.jsp, it doesn't check if user is authorized or not. I guess my application is not related to the resource I have created. Please help me with this. Also, let me know if we can retirive logged in user from session and use for authorization.

  • My iPad 3 Will not update ils apps.. They are there but I can't open them... I have Internet .. It just says not available right now.. It's been 3 days????

    My iPad 3 Will not update ils apps.. They are there but I can't open them... I have Internet .. It just says not available right now.. It's been 3 days????

    Quick update, the duplicate of the comic-con episode downloaded succesfully, and so has the first episode of Supernatural season 8. Blue dots appear to their left in the library.
    All the Vampire Diaries episodes (except the bonus comic-con double) have vanished, but I paid for them !
    They're not anywhere on my harddrive either.
    Which is new by the way, this is a new MacbookPro, literally set it up today.
    So it would seem this is a case of purchased and pseudo-downloaded episodes that ended up beinge gobbled up by some iTunes black hole, leaving me with no money, and no episodes.
    Need help, confirmed.

  • I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

    I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • I've got a serial number for Contribute but it won't activate on one of our computers. Right now we have to use the 30 day trial. Why doesn't it work?

    I've got a serial number for Contribute but it won't activate on one of our computers. Right now we have to use the 30 day trial. Why doesn't it work? Marianne Stanton, The Inquirer and Mirror, Nantucket, MA: Sign in: [email protected]

    Here's the serial number I have and have used on other machines:
    < Removed by Moderator >
    "This serial number is not valid for this product."
    OS 10.7.5
    Contribute 6.5
    Greg Derr
    <Removed by Moderator>

  • Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?

    Trying to activate a new iPad mini. Keep getting message that activation server can't be reached and to try through iTunes. I can't go back beyond the language choice screen to select iTunes. Two days of trying to activate. Help?

    Apple's download AND activation servers are being stressed today with all the downloads/activations. It might be best to wait and try later.

  • I have a iphone 4s, it died and has been on the charger for the last two days and still wont turn on. How can i fix this???? condition of phone is not the best and was having issues staying charged to begin with but never NOT came back on.

    I have a iphone 4s, it died and has been on the charger for the last two days and still wont turn on. How can i fix this???? condition of phone is not the best and was having issues staying charged to begin with but never NOT came back on. I've tried the holding of the home and power button but still nothing

    iOS: Not responding or does not turn on - Apple Support
    try this but maybe terminal if no result

  • I lost "Yesterday in "History" Side bar. Now shows only "Today" and "Last 7 days"

    I deleted by mistake the Category "Yesterday" in the "History" Side bar. It now only shows "Today" and "Last 7 days". How can I retrieve the "Yesterday" category that shows all the websites I visited yesterday?

    You can't restore history data once it is deleted, unless you do the UNDO before closing the History window, from the Organize menu item.
    Yesterday should return tomorrow, when tomorrow becomes today, and today becomes yesterday.

  • For the last two days am unable to send e mails....still receiving but unable to send...am on a Pop3 with hotmail but not technical!,

    Got the last two days my hotmail account on my iPad won't send e mails. Can still receive and my sky e mail account works fine too....any advice...message says....  'sending message content to the server failed'. Incoming server is Pop3 and outgoing is smtp.live

    I assume you're using Mail. I'm sure you've checked and re-checked but it is very likely something minor wrong with your smtp settings.
    In Mail>Preferences>Accounts, click on your email account tab and from the 'Outgoing Mail Server (SMTP)' drop down menu select 'Edit SMTP Server list. On the Account information tab make sure you have got the correct smtp server address. On the Advanced tab verify that you have the correct Authentication, that the Password is correct and that the User name is correct. I have various email accounts and some of them require the complete email address against User Name while others only require the part of the address before the @ symbol. Get that wrong and it could be your problem.

  • I just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

    i just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

    Thanks Jakob. You are correct.
    I just finished another "experiment".
    I transcode the whole clip 1,2,3,4,5,6,7 to another ext Western Digital HDD and got the Error -50 too. Problem is this ext Western Digital HDD is Daisy chained to the LaCIe.
    So, I tried transcoding to another ext Western Digital HDD connected to my router. And this time NO PROBLEM.
    So, I should readjust the FW800 connectors.
    What do you mean by the controller of the Firewire ?
    Thanks
    Jakob Peterhänsel wrote:
    All I'm saying is, the error -50 from the Finder normally means there is something spooky going on.
    Here, the LaCie drives become unstable. In the few cases where I'v actually opened the cage and put the HDD into another mount, the HDD seems to be fine, so I suspect it's either the FW connectors of the controller itself.
    If the drive is under warranty, replace it, otherwise, move your data to another drive if it startes to do so frequently.
    Here, the drive will 'behave' normally for some time after a reboot of the OS, but it's a pain to reboot every X hours...

  • HT4910 Hi, i have an iPad4 and for the last two days it has been stuck with the iCloud Backup pop up.  I cant click on OK or turn it off.  It has been connected to a wifi network and left locked and plugged in all day. Any one got any ideas please?

    Hi, i have an iPad4 and for the last two days it has been stuck with the iCloud Backup pop up.  I cant click on OK or turn it off.  It has been connected to a wifi network and left locked and plugged in all day. Any one got any ideas please?

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

Maybe you are looking for

  • Manage-bde -forcerecovery

    Hello, I issued manage-bde -Forcerecovery c: command to test BitLocker Recovery. Now i have to enter Bitlocker Recovery Key on Every single restart. Does any body tested this, what is the default behaviour of manage-bde -forcerecovery c: , Also how i

  • How to enlarge a video in  Premiere Pro without making it blur?

    I have this video which I want to enlarge in Premier Pro..but if I enlarge it using the scale method it is very blur when I export the video! hw can i prevent the video from losing it quality and enlarge it!

  • Dragging a URL to the right side of the dock

    I use to do this pretty elegantly when I wanted quick access instead of bookmarking it. Now dragging the URL works but it's dock independent and just stays on the desktop where as before I would just drag it to the dock and it would be clean and the

  • Asset Transaction Data

    I'm trying to find a better way to pull the asset transactions for the different add, retirement and transfer postings done during the year.  I use this data to breakout the "Trans.acq.val" amounts when I run S_ALR_87012026.  I'm currently using Tech

  • How to convert an .xls file to .csv file using procedure or function

    Hi All, My requirement is as follows. 1. In my database server(linux), my excel file will be loaded in a particular directory. 2. I need to load this excel file's data into an external table. 3. Can i load the data from an excel file to table directl