BI 4.0 Launchpad

Hi all,
I'm faced with an issue on a client site currently where when they click on Preferences, their system will hang, leaving them no option but to close down the tab, or the whole page and start again. Retrying the preferences option, still does not work after logging back in.
Now, they're on version 14.1.0 so naturally I'd thought its something that could/should/would have been fixed in a Service Pack or Fix Pack, trying the same options on my BI 4.0 SP6 Patch 1 Virtual Environment I get a similar issue, my issue is that I can get to preferences, I can make a change if I want to, or even if I dont, when I either Save, Save & Close, or cancel out of the screen... it hangs for me too, then I have to shut down my tab/whole page as well, re-attempting this action results in the same behaviours.
This also occurs when selecting Help or About from the Help Menu in Launchpad. But EVERYTHING ELSE works just fine...
Strangely enough, you can do the same or similar things in CMC and there's no issues there at all.
Client Browser version: Internet Explorer 9
My Browser Version: Internet Explorer 10 (Tried in 9 as well, same issues).
Please also note that Firefox and Chrome also display this behaviour...
Customer screenshots are attached
Has anyone seen this issue at all, more importantly, if you have, have you fixed it and if so, how?
Thanks
Ian Cage

Hi Fadoua,
Yes, I'd alrady checked the PAM document for supported IE versions (The purpose of my Virtual Environment is for testing, hence IE10 was installed). I'm now running on Java version 6 update 22 and Internet Explorer 9 (Both x86 architecture) and I still faced the issue... I'm going to uninstall Java completely and try again, letting BI4 install it's packaged version.
Failing that I will redeploy the WAR files on my environment.
Unfortunately I'm on site elswhere today, so I have not been able to speak to the client facing this issue yet.

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Is there a way to adjust the settings on launchpad so that when I swipe into it all the open apps/pages are fully separated (like in exposé) so that I can fully view all of them simultaneously?

Hi Apple community,
This is my first go at this so be kind,
My question concerns launchpad. Coming from Snow Leopard I had been using spaces. I like to keep certain bundles of programs on separate desktops, for example all word processing related tasks in one place. I have set up the equivalent on Yosemite.
My problem is concerns the loss of exposé. Now I know when you swipe into launch pad you get a very similar effect but the issue I am having concerns the "zoom out" effect when you swipe into launchpad. With exposé all open apps/pages etc would be fully exposed - in my case several (sometimes as many as 9 word documents). What I am running into is when I do this in / into launch pad the "pile" of docs is exposed but they are still overlapping so I can't get a good look at which is which and visually identify where I want to navigate to.
My question is this; Is there a way to adjust the settings on launchpad so that when I swipe into it all the open apps/pages are fully separated (like in exposé) so that I can fully view all of them simultaneously? If so, instructions on how to do so would be greatly appreciated. Any alternative suggestions to doing this outside of launchpad are also welcome. If there is an exposé app for example, I would be quite willing to go that route.
My main concern is being able to quickly (ie a touchpad gesture) expand all the open pages so I can bounce between them.
Much thanks from a loyal Apple friend.

Hey Eric,
Thanks for taking the time. Unfortunately no that does not solve it. Same as swipe it will get me there and it will show separate programs spaced out. The issue I am having is that all my open word files are bunched up in a pile on top of each other. I can see the edges of each one but I want them to be separated from each other enough that I can visually identify what file is what.
Again, thanks for trying, it is appreciated.

Error while running fiori application in launchpad which is having image in its empty view

Hi Experts,
I have created a fiori application using odata services and uploaded it into launchpad.I want to display image in its empty view. It is getting displayed when i run the application on eclipse but i am getting the error for the same when i run it on launchpad.
Below is the error:
"NetworkError: 404 NOT FOUND - http://ws-sapsvr01:8010/sap/bc/ui5_ui5/ui2/ushell/shells/abap/img/TeamSAP.jpg"
Can any body help me solve this issue why i am getting this??
Thanks & Regards.
Rahul.

Hi Masa,
In my case, i've the file 'preco_ok.jpg' located inside my extended project (Z_MM_MyProject -> WebContent -> images)
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<Image src="images/preco_ok.jpg" class="spaceIndicator"/>
In the local enviroment it is ok, but on launchpad, the 404 error is shown:
GET http://host:port/sap/bc/ui5_ui5/ui2/ushell/shells/abap/images/preco_ok.jpg 404 (NOT FOUND)
Thank you for your support.

Error while creating a catalog in launchpad

Dear All,
While creating catalog in launchpad, I am getting below error.
Details of the error are as below:-
Can you please help me out.
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Best Regards,
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Dear All,
Detailed logs are as below:-
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Are you trying to preview the dashboard from dashboard designer tool ? If yes, then you must have a full web service url, otherwise, it will not be able to resolve the server and port.
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Adobe Creative Cloud App in LaunchPad

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Yeah, I'm having sort of the same issue. It creates those two folders for me as well, but in my Adobe application manager-folder there's an icon – AAMLauncherUtil. However, it doesn't create an Adobe CC icon in the launchpad, which it did on one of my other computers.

List Of Values not getting displayed in BI launchpad

Hello All,
When i am running the report in BI launchpad, List of values are not displaying . throwing below error.
Detail Error:
com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: while trying to invoke the method com.businessobjects.mds.olap.protocol.bics.BICSClient.getCube() of a null object loaded from field com.sap.sl.proxyconsumption.services.olapaccessservice.BICSDiscoverServer.bicsClient of an object loaded from local variable 'this'
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I am using 4.1 SPO3 Patch 2
Please Help on this.
Thanks,
Ramesh

Hi,Supriya!
We are having problem looking like that (After report had been made if I click Refresh button and wait for Values for prompts - the same error message appears).
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SSO to BO Launchpad out of R/3

Hi together,
is it possible to start Launchpad out of R/3 and to connect via SAP SSO?
How does the start of the Launchpads needs to be configured?
Thank you
Regards,
Markus

Hi Markus,
You would need to configure server side trust between the SAP server and XI3.1 or BI4.0.
The following note details this quite well:
1396213 - How-To: Access BusinessObjects documents based on SAP data sources without providing SAP username and/or password
If this does not cover your workflow can you please clarify further.
I hope this is a very helpful answer to you.
Kind regards,
John

All the software from Snow Leopard remain in the launchpad.

After upgrading my mac book pro from Snow Leopard to Lion this morning, I found out that all the old software from Snow Leopard still reamin in the Launchpad.
For example, I now have two icons for dictionaries, two icons for safari, two icons for photo booth and so on. The icon for the old software won't work, but the new one works just fine (which makes sense, but I don't know why the old icon isn't replaced by the new one.)
I understand that I can choose to delete the old icons one by one, but I'm just wondering if I'm the only person who is experiencing this right now.
Also, did I do something wrong here? Is there anyway to take care of this problem?
Thanks in advance!

Downgrade Lion/Mountain Lion to Snow Leopard
1. Boot from your Snow Leopard Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Quit DU and return to the installer. Install Snow Leopard.
This will erase the whole drive so be sure to backup your files if you don't have a backup already. If you have performed a TM backup using Lion be aware that you cannot restore from that backup in Snow Leopard (see below.) I suggest you make a separate backup using Carbon Copy Cloner 3.4.1.
If you have Snow Leopard Time Machine backups, do a full system restore per #14 in Time Machine - Frequently Asked Questions. If you have subsequent backups from Lion, you can restore newer items selectively, via the "Star Wars" display, per #15 there, but be careful; some Snow Leopard apps may not work with the Lion files.

How can I fix Dock/Mission Control/Launchpad? (Glitch)

General Description
Mission Control and Launchpad glitch when invoked (whether by using the mouse or trackpad gesture). They seems to crash or quit, and then relaunch themselves (/itself - all the same app?), I know this because:
they both, as well as Dock, become unresponsive;
the desktop background images disappear temporarily (being replaced by blank light or dark grey);
the Mission Control animation stops/freezes and does not execute properly (the windows stay still);
Dock becomes unresponsive as well as Launchpad.
This happens a lot (every other invokation) and seems to be random; it's annoying and is ruining my workflow, since I am a heavy user of multiple desktops.
Behaviour
I usually have over ten desktops, all with active apps open at one time; when it glitches I can't even open or switch applications, though I can use the ones that are on the current desktop (if was trying to use Mission Control).
There is no correlation with the glitch and the amount of applications open, or how much RAM or CPU is active (still happens with only a few light apps open and a few desktops).
It does not matter whether I am using more than one monitor, the glitch still occurs.
It does not happen due to a particular open application, as I have tested with nothing open at all straight after a restart.
Possible and tested causes
An application might be corrupting the glitchy app(s), since the disk breaks after being repaired in Safe Boot mode. Once the disk has been repaired, the glitch doesn't seem to occur until a few applications have been opened, though I haven't tested this much. (I am suspecting TheBrain, but not sure. Other potential culprits: Chrome, Mail, Firefox, Spotify, Skype, Dictionary, Activity Monitor, Finder).
It isn't the operating system itself because I have reinstalled it from Safe Boot mode, and yet the glitch persists.
The application(s) affected by the glitch may be corrupted, and need reinstalled - that is, if they weren't already by reinstalling the operating system (they are in the '/System/CoreServices' folder).
Not-so-possible:
I doubt it is a virus - it would be a pretty pointless glitch for one to cause.
I have Time Machine running most of the time, but I have no reason to believe that is the cause.
I am using a NEET mini display port to HDMI adapter for my second monitor (no idea how that could be causing the issue).
Help
Any ideas on what I could do to fix this?
And does anyone know how to reinstall Mission Control, Dock and Launchpad (I think they are all part of '/System/Library/CoreServices/Dock.app')? This might be worth a try.
Specifications (just in case)
2010 Macbook Pro
2.8 GHz Intel i7
8 GB memory
500 GB HD (two thirds full)
Thanks for any help!

One thing I'd like for you to try: Create a new user account. Log into the new account and see if the same problems persist.
Many times such crashes are the result of corrupted preference or cache files. The above will eliminate these in the user account but not at the system level. So, I suggest you use a utility such as Lion Cache Cleaner 6.0.11 or Purity 1.10 to clear out cache files at the system level. I've never used the latter software but I, personally, use the former one on my computers.

I cannot download Mavericks and there is no Launchpad, App store, or iTunes on my Macbook Pro. What do I do?

My Macbook Pro recently had Leopard 10.5.8 oprating system, but I want Mavericks. I know that I need at least Snow Leopard or above, so I purchased Snow Leopard. I installed it once and everything looked good. I navigated to the app store, signed in, and proceeded to click download on the Mavericks upgade. An icon went to my dock like it was downloading, but it immediately paused itself and when I clicked resume, the download would not resume. I canceled the download and tried clicking download Mavericks again in the app store, but it still would not download. I went to go look at the progress in Launchpad, but I then realized that the Launchpad application was not in my dock. I opened a Finder window, navigated to applications, and searched for the Launchpad application, but it was not there either. I scoured the internet, including the Apple communities, for answers but I could not find any help at all. By this time I had sat through all the software updates and the operating system was at 10.6.8 with a "no new software" message when I checked for new software. Even then, there was still no Launchpad and Mavericks still would not download. I then proceeded to pop the Snow Leopard disc in again and reinstall. After I waited for it to finish, there is still no Launchpad and now my iTunes and App store have disappeared with a question mark on the dock in their place. After I realized this, I attempted to navigate through Safari in search of more help, but the laptop would not respond to my type and it seemed to redirect me every time I tried to post a question here in the Apple communities.
I have tried everything I can think of. Unfortunately, the rest of my family is PC and does not really have a clue when it comes to macs. I need my laptop for my work and I hope I can get answers if I post my own question instead of looking at other questions. I really need help. Thanks!

1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.

How can I get Shake to show up in Launchpad?

I have Shake 4.1 installed on my Mid-2009 MBP, and I have Lion installed. (just to head off all the nonsensical responses- yes, Shake is installed and is working perfectly, never mind how it's still there after the Lion upgrade). Anyway, the shkqtv and shkv flipbook apps show up just fine in Launchpad, yet the Shake app itself isn't on any of my Launchpad pages. How can I get the Shake app to join its compatriots in Launchpad? I've tried the Launchpad-Control applet for the Sysprefs pane, but Shake doesn't show up there, either. Thanks in advance for your help!

I have the same problem. Does anyone have an answer?

How can I delete an app from launchpad, that doesn't have the little cross in the left top corner. The app isn't an App Store app. The application is also not present anymore in my application's folder in finder.

How can I delete an app from launchpad, that doesn't have the little cross in the left top corner. The app isn't an App Store app. The application is also not present anymore in my application's folder in finder.
I tried to use the attached command through TERMINAL :
sqlite3 ~/Library/Application\ Support/Dock/*.db "DELETE from apps WHERE title='Help';" && killall Dock
sqlite3: Error: too many options: "DELETE from apps WHERE title='Help';"
Use -help for a list of options.
But i didn't work as I got the above error message.
best regards
Jeroen

I'm in the same boat as you -- except that I manage both a school lab (volunteer job) and macs in the enterprise (pay job). What I think we need is the Education Volume Purchasing Program
http://www.apple.com/education/volume-purchase-program/faq.html
Unfortunately this all seems a little rough around the edges -- for example, I have found updates for AppStore apps on the support.apple.com updates download site, but then when I install them via ARD they don't actually update the software. (The AppStore icons still show as needing the updates, and the version info reports the old version.) The documentation is also vague about which AppleID to use in which circumstance. I think they just haven't finished thinking through the implications of the various procedures and policies upon the various kinds of customers. When we deployed Mountain Lion on the school lab, we made an install usb and went around and installed it on each computer -- and it appears that you are on the honor system as far as paying for all of the licenses that you install. We did! But they appear to have no way to enforce it.
So far, I have only deployed 9 Lion macs in my day job, and our "solution" to the AppStore showing updates problem has been to drag the AppStore icon off of the users' docks so they don't see them!

With a full screen application open, if you then open and close LaunchPad, the dock will not go away!

This is especially annoying if you have hot corners for LaunchPad and accidentally open it with a full screen app open, because the Dock will not leave! Try it: open any app in full screen, open LaunchPad with a gesture or hot corner, exit out of LaunchPad and the Dock will be at the bottom of the full-screen app, obscuring the bottow 10% or so of the screen. Any fixes, or something to come on Apple's end?

below is what I get with the dev.jeffersonscher.com etc. url. But what do I do with this information? I can launch safe mode, but I still get only the 2" icon/window of Firefox.
JavaScript Browser Tests
navigator object properties
navigator.userAgent = Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
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navigator.appCodeName = Mozilla
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if(document.getElementById) = true
if(document.layers) = false
if(document.all) = true
window properties
if(top.window.moveTo) = true
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The following data is reported by a server running Microsoft IIS server and ASP:
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Report launchpad is not working under MSS

Hi,
We are configuring MSS and now the report launchpad is showing errors like Role: MSS instance: REP NOT_FOUND.
I know we need to configure the MDT scenario and then change the iView property. But I could not find the documentation on which property in the launchpad iView to change and how to change it to mactch the scenario we defined in MDT.
Can anyone help?

hi,
Even i had the same probelm.. which i reported to SAP.. they replied me with folowing message :-
hanks for the message.
Kindly check whether corrections of Note 940552 are implemented in your
system.
Some of the customers reported the same issue. In their case they
got no reports if they run program #PWPC_CONV_MDT_TO_LPA# with type
#RPT0# because the Report Launchpad was not initialized.
You could also solve the problem if you start the customizing of the
report launchpad. ( Transaction FPB_LP_MSS_REP_CUST )
If you do that the first time you will get a popup
that ask you whether you want a tree at the left side or not.
For the Manager Self Service you could say no and then you must save
the launchpad.
Now the launchpad is initialized and you could run the report for
inserting the MDT reports.
If you want also add the financials report please implement at first
the correction at note 954301.
After that you could also insert the Financials reports.
I asume certain table contents are not delivered, because they form partof Launchpad customization.
Please implement any of the two solutions;
1) (Preferred sol.) Start the customization of the Launchpad (
Transaction FPB_LP_MSS_REP_CUST ). Check that table FPB_LP6_SNI is no
longer empty, and has the required entry. Then run the transaction to
convert.
2) Manually add the line to table FPB_LP6_SNI. The values are role =
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transaction to convert.
Regards
Jigar Oza

Fiori Launchpad Error: Failure - Unable to load groups Resolved!!!!

Hey Good Fellas,
This is a solution rather than a discussion, which i thought to do to with a kind generosity of spirit to give back to the community.
It gives me immense pleasure and happiness to write this particular post, because it is through SCN only i have been able to find the solution.
Ok, let's get down to the Business quickly, shall we?
I have been configuring Fiori App - Approve Purchase Orders. All the tasks for this have been done from SAP Help Site.
Recently I upgraded the ERP/Gateway (Its an embedded deployment) to EHP 7 and UI to SP09, post which the Fiori Launchpad started giving the below error.
If you look around the SCN, you will probably hit across these threads and so did I.
http://scn.sap.com/thread/3571448
SAP Fiori - UI Add-on SP09 update troubleshooting
With the first thread, I tried everyone's solution and suggestions which had worked for others, but it didn't for me.
With second thread (Excellently posted by Masayuki Sekihara), it started off with lots of efforts and double-checks applying all of these notes hoping that it would resolve the issue. But I had done all the steps 1-8 and still didn't get the solution.
Besides the above two mentions I did umpteen number of other ridiculous things like implementing this note, that note, De-implementing another of the notes and everything i found as possible solutions on the Web.
Now, the breakthrough here is checking the errors in /IWFND/ERROR_LOG. Well, on the browser it used to give error 'Failure - Unable to Load Groups' while at the server side, actual error was something unusual and remotely not related to what the error looked like in the browser. In the back-end, I was getting the error "Data Provider implementation 'ZINTEROP_MODEL_0001_BE' '01' 'DEFAULT' does not exist". And this is something i know how to correct.
So just keep looking for the errors in /IWFND/ERROR_LOG and shift your focus there. That's really a good place to trouble-shoot.
And for the record to take care of the error 'Data Provider implementation 'ZINTEROP_MODEL_0001_BE' '01' 'DEFAULT' does not exist' you have to assign the DPC (Data Provider Class) to DMC (Data Modelling Class) correctly by navigating to IMG - SAP Netweaver - Gateway - Former Development - Local OData Channel Development - Registration - Assign Data Provider to Data Model. There you define the Data provider with the correct Software Version and Voila you are all set! You don't have to worry about the duplicate entry with another Software version, your correct software version is the one you have defined in the System Alias which you are using inside the service, which is generally DEFAULT.
I am able to get inside the Fiori Launchpad now (I was quite at edge to really give up as all the possible solutions had been ruled out for me ) and do see the tiles of the apps configured.
I hope this is going to be a good take-away for others who are having Odata handling issues.
The floor is all yours now for your kind feedback. Be gentle with me, I am a very shy blogger.
Best Regards,
Akshay

Steve,
If you still have the error, this is what I did to resolve mines.
1) Goto SPRO - SAP Netweaver - Gateway - Former Development - Local OData Channel Development - Registration - Assign Data Provider to Data Model
2) Find out the entry for 'ZINTEROP_MODEL_0001_BE'
3) Copy that entire row in a notepad for all the fields
4) Create new Entry with all the fields, except change the Software Version to DEFAULT (As that's what missing for you'
5) Save and give that another try.
This is what I exactly wrote in my solution as well.
Akshay wrote:
And for the record to take care of the error 'Data Provider implementation 'ZINTEROP_MODEL_0001_BE' '01' 'DEFAULT' does not exist' you have to assign the DPC (Data Provider Class) to DMC (Data Modelling Class) correctly by navigating to IMG - SAP Netweaver - Gateway - Former Development - Local OData Channel Development - Registration - Assign Data Provider to Data Model. There you define the Data provider with the correct Software Version and Voila you are all set! You don't have to worry about the duplicate entry with another Software version, your correct software version is the one you have defined in the System Alias which you are using inside the service, which is generally DEFAULT.
A screen-shot perhaps helps you more.
Let the other duplicate entry with Software Version other than Default be there. Important is that the software version that you have defined in your alias must be the one over here.
Let me know how that goes?
-Akshay

BI 4.0 Launchpad

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