BI Administrator error: Session Management will not work

Hi!
I am about to set up BI Administrator Addon in SAP Portal. All the configuration steps seems to be ok.
Unfortunately when I try to start some of applications of BI Administrator I get the following error:
Session Management will not work.
Please check the DSM log file for details
Question:
How can I solve this problem?
Thank you very much!
regards

Hi
This error means--Please notify us of this problem by submitting an IT Service Request (Please Note: In order to log into the Infra system, you will need to preface your NKU account with nku\.  For example, if your user name is smithj7, the "User Name" field would need to be populated with nku\smithj7.)
under the problem type "SAP BW/Portal.
Much of EP / BASIS issue.
Hope it helps

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    Agent *************
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    2014-10-02 05:42:00:036
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    Misc Microsoft signed: NA
    2014-10-02 05:42:00:043
    6012 4e4
    Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab with dwProvFlags 0x00000080:
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    6012 4e4
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    6012 4e4
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    6012 14a0
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    AU #############
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    6012 14a0
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