BI Apps CRM Sales
Hi Guys,
when you implement BI Apps CRM Sales, it is to obtain data from the Siebel CRM module Sale.
Have we in the same time the data from the Siebel CRM modules eSales and eCommerce ?
Thanks,
Yes.
Sales Analytics includes transaction of Siebel Order Management and eCommerce uses tables of Siebel OM.
eSales uses tables of Siebel Sales.
With Sales Analytics we have data from Siebel Sales, eSales and eCommerce.
Similar Messages
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Is it IPC mandatory for CRM Sales Order standalone (no webchannel)
Hi Consultants,
Do we still require IPC for SAP CRM sales order (standalone) though we don't have in scope Web-channel and ECC integration ..?Hello David,
Yes, you will still need IPC to execute pricing on your sales order. This is true for any sales scenario in CRM.
The only scenario where you won't need IPC is working with ECC order in CRM via the LORD interface. However since you are running standalone this is not applicable probably.
What you may not need is the IPC configuration UI (which is a Java web app), in case you are not working with configurable products.
However, for pricing your orders you need the pricing engine = IPC.
Best regards,
Manuel -
CRM Sales 2.0 : Attachments are not downloaded to iPad
Hi Community,
We are using SAP CRM Sales mobile 2.0.x app on iPad devices. We are facing an issue with attachments.
When we add attachments to transactions, they are not downloaded to device. I can see the attachment information on the transaction as in the screenshot below but when I click on it, says 'Download in progess' and it never finishes.
Attachment functionality is enabled for transactions in SPRO, ENABLE_ATTACHMENT_INLINE parameter is set to X in DOE. Size of the attachment is also less than the size set in SPRO Attachment settings.
What else could be the issue for attachments not downloading to device?
Thanks
NarasimhaHi Senthil,
I am facing big problem while setting up the sap crm sales 2.0 with sybase.
Landscape is as:
1. CRM 7.0 + MOB_CRMS200
2. SAP NetWeaver Mobile SP07
3. SUP 2.1 with ESD#2
4. iOS/Windows Laptop.
I will share the steps which i followed:
1. Setting up CRM with add-on as per document which came with this application.
2. setting up the Netweaver Mobile as per document.
3.In SCC--> Created the Security, Domain and application id as per document.
4. In ESDMA Bundle i copied the sup-db.xml file and mentioned sup listener url:
'http://<SUP ip Addr'>:8000/doe/publish'
and i followed the Note 1655954.
5. In Utility Command Line its giving the default URL as:
'iiop://<sup id addr>:2000'
Clicked enter-->asked for supAdmin password...provided-->then asked for domain-->security-->location of ESDMA Bundle (which we copied and copied sup-db.xml in that)
then provided the application id as: sap_crm.
then provided the SAP Technical username and password (which is maintained same in CRM and Netweaver Mobile).
its showing the deployment successfully.
But when i register the device in SCC using all this details , the device is not coming online.
But when i used the default domain, the user is coming online. but its not coming with the domain which we have created.
Note: As per troubleshoot document the path which is mentioned there its not getting created as follows:
UnwiredPlatform/InstallLogs/silentInstall/CRM/CRM_ESDMATMP/META-INF.
My question is what is the Domain and Security used for, and whatever steps i have followed whether those are correct or not.
Please help.
This issue is very critical.
Urgent Help will be appreciated.
Thanks & Regards
SAKET -
Difficult question in CRM Sales analytics
Hi,
we have enterprise Portal 6.0 with CRM Business package and BW3.5 with CRM Business content. Our perticular interest is CRM Sales and to enable the analytics related to Portal Role "Sales Manager".
The following( some examples) are the BW Web template accesses by the Portal and any detail info/understanding/ BKM is welcome in this.
SALES Performance analytics
1> 0TPL_0CRM_OVERVIEWANALYTICS for overview
2> 0TPL_0CRM_SM_FINANCE for Finance
3> 0TPL_0CRM_SM_CUSTOMER for accounts(customer)
Is there any documentation regarding this perticular role( Sales Manager)??
Thanks
ArunavaAHP,
Thanks for your response. I was trying to open the above mentioned web template in the web app designer , but I get the following error
"The selected Web Template contains the following HTML error, non supported web itemm, or is not designed to be edited with the Web Application Designer..
Use the "Upload to server" mor "download from server" and edit the web template in an external HTML editor"....
How do I know which query or Query view this Web Template is referring to?
I didn't find the CRM web templated through the help.sap.com and also in the service market place in the "Analysis scenarios' I couldn;t open the document for the sales analytics. Can you help?
Thanks
Arunava -
Credit Card number entered CRM sales order is not appearing in R3 Sales ord
Hi,
We are entering our Sales orders in CRM which are gtting replicated to SAP R3,In the credit card scenario ,In some sales orders entered in CRM,where the Credit card numer has been entered,In some cases,the card numer is not appearing in R3 Sales order either in the overview screen or Payment card tab,due to ehich most of the times these cards fail authorization .
Kindly let me know as to what could be the reasons as to why the card numer seen in CRM is not appearing in SAP R3,sales order?
Appreciate your help on this.
Regards
Mohammed RoshanHi All,
Looking forward to your valuable inputs on this as to how and why Credit Card number entered CRM sales order iwould not appear in R3 Sales order?
Regards
Mohammed Roshan -
How to add a table layout in CRM Sales order?
dear all ,
anyone know how to add a table layout in CRM sales order customer tab that using the EEWB added?
can EEWB do this? i didn't find the appropriate business object......Hi , Swapna
is you mail address right? can not send out.
first , you should have added one field using EEWB , then to EEWB , find the extension , double click on the task, there you will find a "object list" on the right, the list will give you many many very important information , you should look through .
then double click on the "screen: ..........EEW......." , layout , there you will find the field you have added in . and you can draw anything you want there , then back to the screen flow , write you flow logic in PBO and PAI .
about the global data definition, again to the "object list", you will find a "Report source code: ......................TOP". in there ,you can define all you data .
another thing if you want to save your input field to database tables that you draw (not by EEWB added)
two ways:
1. write update table directly in PAI module .
2. you can use this BADI : ORDER_SAVE , this is when you save the order to trigger the save action. -
Getting an error while creating a ERP Quotation from CRM Sales Web-UI.
Hi Experts,
I am getting an error while creating a ERP quotation from CRM Sales Web-UI. Here I am enclosing the screen shot. Please give me the solution for this.Thank you in advance.
Regards
Kishor Kumar.Hi Kishore,
Please refer to the link below -
Entry of ERP Sales Documents in SAP CRM - Sales Quotation and Order Management - SAP Library
Also, refer to the SAP note -
1446253 - FAQ note: ERP documents in the CRM Web UI (lead-to-cash scenario)
This note will give you the related topic and the configuration required through SAP help links.
Hope this will be useful.
Thanks and Regards
DJ -
How to determine the delivery plant in a CRM Sales Order
Hi experts:
In CRM how to work the delivery plant determination? and I can change the Plan in a Sales Order before its download to ECC?
I download the DNL_PLANT object but i don't understand what is the functionality of these are created like business partner in CRM.
Thanks in advanced by your orientation about these questions that have me a little bit confuse.
SussieHi Reddy
Thanks for your reply, but the note says that only applies for India or Brazil legal purposes.
In my case I still have confuse, in a normal Sales scenario CRM to R/3 how to works the determination of the delivery plant.
I know that in R/3 is determined by:
1. Customer-Material info record (Sales Area data)
2. Customer Master data (Sales area data)
3. Material Master data (Sales-area data)
I can think that in CRM is determinate bye Material Master Data, but I still don't know if I can change
it?? and where in the crm sales order before it is download to R/3??
Thanks
Sussie -
PO Creation after CRM Sales Order Creation
I am creating a CRM Sales Order and the moment I save the CRM Sales Order,
it creates a PO in ECC. I need to find out how PO is getting triggered?
When I open the CRM Sales Order it shows a PO already created for this Sales Order.
Has anyone face this or same kind of scenerio ever? If yes please let me know how can fnd the triggering point of PO creation.
Thanks in advance!!
SachinHi Mathivana,
I had faced these issue several time. As per SAP standard logic whenever you saved order in CRM it replicate immediatly in ERP till that time the order will be locked for any further change in CRM to save transaction data intigrity. The lock gets removed once the CSA queue(notification) from ERP update in CRM than unlocked.
You check the in SMW01 transaction and perform search with order number you will find Bdocs are in Intermediate stage(I can't tell reason as it can be so many reason why Bdocs get stuck) -Select and activate the Bdocs once again if you are lucky and it activated your order till be unlocked.
Or else user report most common for this issue "CRM_CHECK_DISTRIBUTION_STATUS" pass order number number and document type to unlock distribution than you will be able to change order.
100 % sure shot answer. Appriciate if points alloted
Thanks,
prem -
MATERIAL GROUP IN CRM SALES ORDER
Hi
I have download ECC 5.0 Material Group in CRM 5.0.
I can see it in CRM in Product Master as category id, but it is not showing up in CRM Sales Order.
Any help on this...
Thanks
NitinHi Venkat
I have already assigned material group to Ordered Products but not it getting displayed. I am in need of Field Name & Data Element of material group so I can make entries in missing pricing field catalog.
Thanks
Nitin -
Replication any bp of crm sales order as reference bp in erp sales order
Hi specialists in sap r3.
I was faced with the requirement not to replicate all bp of CRM. We want to in order for replication of any PD (CPM) was replaced by a reference bp (ERP).
Individuals do not need to be analyzed in ERP.
Is anybody know how to solve this issue? How to replace individual bp (CRM) to reference bp (ERP) during replication?
I'll be glad to any idea.
Regards,
Tatyana.Hi Sangameshwar,
In CRM you can have two scenarios for ERP Sales Order.
1. ERP Sales offer and Sales order, using the CRM User Interface to create directly the ERP Sales Documents with LORD interface. The document is only saved in ERP. I believe this the scenario you are using.
2. CRM Sales offer and Sales order, the document is saved both CRM and ERP. The documents are replicated via Middleware.
In both scenarios the interaction record should add the document in the doc. flow, it's probably a missing customizing in the interaction record.
Hope this information help you.
Regards,
Jorge G. -
Create complaint with reference to CRM sales order
Hi,
We have the requirement to create a complaint as a follow-up to a CRM sales order.
We don't want to reference the invoice, but only the sales order. The sales order is available in CRM,
so I would expect that we can reference the CRM sales order when creating a complaint.
However, what I find is that we need to implement BAdI "CRM_COPY_BADI_EXTERN". Is that true? Do we need
to implement this BAdI?
Is there a sample coding available?
regards,
Wim OliemanPerhaps I should create a new thread, appears the standard complaint return CRMR allows me to create the return mulitple times against the same sales order number in CRM 7.0.
Our pricing flunctuates a bit, so we don't want the same order to be used over and over again in creating the return.
Is this the same behaivor you see? -
CRM sales order is not saved in CRM but in ECC
Hi,
I am new CRM area and will not some hints on where to check.
When the the Sales orders are successfully created in CRM, they are replicated to R/3 but the sales orders are not saved in CRMD_ORDERADM_H table of the CRM system.
Also, I dont know see any details of the sales order in the interaction record document flow.
Can you please help me with any hints on where to check to fix this issue..Hi Sangameshwar,
In CRM you can have two scenarios for ERP Sales Order.
1. ERP Sales offer and Sales order, using the CRM User Interface to create directly the ERP Sales Documents with LORD interface. The document is only saved in ERP. I believe this the scenario you are using.
2. CRM Sales offer and Sales order, the document is saved both CRM and ERP. The documents are replicated via Middleware.
In both scenarios the interaction record should add the document in the doc. flow, it's probably a missing customizing in the interaction record.
Hope this information help you.
Regards,
Jorge G. -
CRM sales order and data base field in R/3
Where can I see in R/3 that the replicated CRM sales order is created in CRM?
Is there a field e. g. in the data base table VBAK or VBAP?Hi,
you can find the information in VBAK table in field LOGSYSB, which is the logical system with which document was created.
Enter the CRM logical system name in this field, and you will find all the orders created in CRM system.
Regards,
Susanta -
Replicate custom fields from CRM sales order to R/3 sales order
Hi Michael,
I have a requirement to replicate custom setype data created for CRM sales order to R/3 sales order.These fields have been created at item level.
Do you know the set of steps to achieve the same.
Any help would be appreciated.
Thanks,
ChamuHi,
the CRM sales order cannot be extended using set types. Set types are a functionality that is limited to products.
You can however enhance the orders by using the easy enhancement workbench (ransaction EEWB). It will allow you to add specific fields to all levels of the sales document and will take care of ALL the objects that are necessary to update and maintain he fields (functions, screens, bdocs, bapi's,...)
Depending on you system, it will also generate the update modules for R/3 (don't bet on it). Otherwise you'll have to program the extraction and mapping of the new fields in R/3.
Michael.
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