BI content in CRM

Hi all!
I want to activate standard analytical reports in CRM. in BW, Which is adjusted in CRM i havn't got a web templates. In simple BW system they have.
Question:
Can I install BI content in CRM? is it corect or i have to use BW system and connect it with CRM?
I hope that you help me)

Hi,
Below thread might help you,
[http://forums.sdn.sap.com/thread.jspa?threadID=96842]
Regards,
Durgesh.

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BI-Content for CRM not available

Hello,
We have a brand-new BI system and I can't find the BI content for CRM. Like infoproviders 0CSAL_C03, 0CSAL_C05 and 0CSAL_C05. I know it has to be installed by basis somehow but we don't know how. This thread is linked to the one shown below.
Best regards,
Thomas Wagner
http://scn.sap.com/thread/3521179

Hi Thomas,
Please check SAP note 1146395 - Configuring CRM Interactive Reporting
Here we have some preliminary configuration steps and troubleshooting steps.
Hope this helps.
Regards,
Deepak Kori

Getting predefined XI content in CRM for connection to CM

Hello,
we are trying to connect our credit management system with several other systems. According to SAP-Help predefined XI content exists for certain interfaces (e.g. CreditCommitmentNotification). We need to use this interface for two connections. For the FI-CA system everything is there. You can import the SWC FI-CA_XI and you have the necessary message interface in XI-repository and also the ABAP Proxy Classes are already implemented in the FI-CA System. So there you can configure the scenario to send the CreditCommitmentNotification to XI.
For CRM ABAP-Help says that there is the same message interface provided. It is needed to install Add On CRMIS 400. So we did that. But in CRM there are no proxy classes like in FI-CA and if you import SWC CRMIS 400 to the integration repository it is an empty SWC.
Did we miss anything?
Do we have to download and import content into XI repository server? Where do I find this? Is in XI CONTENT BBPCRM 4.0 the required data to import? Is there any overview for which Components predefined XI content exists and which SLD-SWCs containing predefined XI content fit for certain versions of Add-Ons, Plug-Ins, Modules.
Any helpful hints,
(I already searched SAP-Help, service.sap.com/ibc, service.sap.com/swdc)
regards
Martin

Hi,
Can you guide me to where you found XI Configuration Scenarios for SAP CRM?
Thank you in advance,
Dmitriy Mindich

Business Content for CRM

All,
We are in the Blue Print phase of our CRM project. During the Integration of CRM 7 EHP 1 to our BW 7 EHP 1 system we notice a parcular issue. After executing all the necessary steps on both the CRM side and the BW side, we notice that only a handful of data sources are being activated when choosing the RSDS activation mode. The work around, we had to delete the datasources we want to use but that were not automatically activated, and then reactivate using 3.x mode.
Both systems are on the latest SPS and both systems have the same version of SAP_BW and BI_CONT 7.04. Is this the way it is suppose to work? Is business content delivered on 3.x version? Do we need to convert Business Content to 7.0 before trying to activate it?
Thanks in advance.
Jose

Hi,
CASE-I
Maintaining the same SPS Versions and Datasouce version is differant.
A standard procedure of Business Content Delivery in OLTP Systems by SAP
http://help.sap.com/saphelp_nw04/helpdata/EN/ca/85f911c4bda4479af0a062bd9dfa94/frameset.htm
CASE-II
As you are upgradeing to CRM 7.0. I guess you have to upgrade the datasouce to BI 7.0. To enjoy the recent advantages/functionalities of netweaver . Upgrading is a process of enhancing to a newer version, facilitate to roll back to older version if require.
Migration from BW to BI7 after all upgrade you can migrate 3.0 objects to 7.0 read this article
http://www.sdn.sap.com/irj/scn/index?rid=/library/uuid/00d94ca8-9538-2c10-9b99-859afde1fa4a
Deleting aspect: Take advice of you Business approvals (SME -Subject mater experts)
Hope this is helpful.
Regards
AB

XI Content for CRM 2007

Is there any dedicated XI Content package for CRM2007? I could only find Content for other versions of CRM in SMP.

Go to http://service.sap.com/swdc
Downloads --> Content --> Content for business Suite 2005 --> Select mySAP CRM 2005 --> Select content according to ur scenario
Go to http://service.sap.com/swdc
Downloads -->Installations and Upgrades --> SAP Application Components --> SAP CRM --> Here u may find CRM 4.0 as well as CRM 5.0
check the thread
Software Component CRM 5.1
regards
kummari

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I have requirement in BW CRM interaction center.I need to analyse Fit Gap Analysis for CRM interaction center.I need to give the explanation either the client requirement can be implemented with business content or need to customise.I am looking some one can throw light on this topic.I am new to this requirement.I would like to know where can I find the Business content reports and extractors related to CRM interaction center in BW.Please shed some light.
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The same question
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1) 0CRM_CIC_INTERACTION
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Linking a CRM case to a document in an external Content server - CRM 6.0

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We are creating a case from a scanned document, the document is stored in a separate content server. Now we need to link the created case to the scanned document in the content server. We need to be able to access the document/image from within the create case using WebClient
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Pradeep,
Yes my users are over a 10 state area geographically, with u201Cpotentialu201D handheld access to the documents that would be attached to functional locations and equipments using the CV0*N access. They would have no need to u201Ccheckout/checkinu201D documents in the field, but would need view access or print access from their field device via a work order wrote against the equipment or F.L. to which the documents would be attached. I envision a separate small group of users that would actually u201Cmanageu201D the documents themselves such as u201Ccheck out/update/check back inu201D to the separate server location where the file(s) are located.
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Logical repository
This storage type allows access to different physical repositories, independently of the client and the system ID.u201D
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XI content for CRM 4.1

i was able to locate the BBPCRM module but it is for crm version 4.0 and i can not find one for version 4.1. I also tried to find some documentation but i can not find any documentation about this module. anybody any suggestions ?

Hi Frank,
you can find "some" info on:
https://websmp203.sap-ag.de/rkt
(from the CRM learning maps)
have you seen CRM 2005 preview?
https://websmp203.sap-ag.de/~sapidb/011000358700001919592005E
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Michal

BI Content for CRM campaign with all elements (including products)

Hi
I have tried to find a solution to extract campaign from CRM to BW. In our solution we need all details including 0material used in the campaign.
Todayu2019s solution is based on viewu2019s on tables in CRM, but this solution has not any delta, and deletion done in CRM will not be visible in BW (without deletion and full reload)
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Hi,
//// My problem is SAINT -> CRM Add-On Manager can not recognize this packages from /trans/EPS/in.
Is your system a Solution Manager system or CRM system ?
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Portal Content for CRM 5 - Missing Menus!

Hi,
We have uploaded the Business Package (BPCRM5001_0-20000877.sca) of SAP CRM 5.0 into our EP 7 and assigned two roles - Sales Manager (com.sap.pct.crm.salesmanager) and Sales Representative (com.sap.pct.crm.salesrepresentative).
But, we still do not see any CRM related menu in our EP 7. We are new to CRM / EP. It would be a great help if you could please let us know what are the steps we are missing.
Thanks in advance.
- Jas

Configuring the Business Package for SAP CRM 5.0 SP00 (EN) - https://websmp102.sap-ag.de/~sapidb/011000358700003516052005E/Config_50_EN_SP00.pdf
PCUI Book for CRM 5.0 -
https://websmp102.sap-ag.de/~sapidb/011000358700001093962006E/PCUIBook50_06.pdf
You can find them at
https://websmp102.sap-ag.de/crm-inst -> SAP CRM -> SAP CRM 2005 -> CRM Business Packages and PC UI
Points are welcome!!!
Thanks,
Raags

Restricting the drop down menu contents in CRM BSP application for portal

Dear All,
I have a problem with CRM BP where I am accessing a BSP application for ACTIVITIES - SEARCH "CRMD_BUS2000126_F4" as an iview. This iview has been assigned to a user who is an external employee of the organization. This contains a drop-down menu to search for ACTIVITIES based on user's choice(ME, MY DEPT, MY GROUP..etc). My problem is to restrict the choices in the DROP-DOWN menu to only ME and remove all others.
How do i do that???
rgds
Chan

Hi Chan,
u r on right track.
Save the changes that you make to the field group (entering a default value and tick 'read-only')
I hope you are changing the field-group in CRMC_BLUEPRINT_C.
after u have saved the canges to the fieldgroup, you need to re-gerenate the layout.
Layout of User Interface (People-Centric UI) -> Application Element -> Field Group -> Layout Generation.
Enter the name of the fieldgroup that u just changed.
First run it as it is (with the "Only Check Field-Groups" ) to see if it is running into any errors.
If there are no errors, Make sure that you remove the "Only Check Field-Groups" option and then execute.
The layout will b generated and you should see the desired changed now.
Hope this helps. / reward points if helpful..
Regards,
Raviraj

CRM to XI (using XI Content)

Hi Gurus,
We want to pass the Business Partner from CRM to XI. For this we are using the standard function module -> BUPA_OUTBOUND_MAIN. This function module uses the standard proxy which is called within the function module. For out of the box integration standard XI content is available for the Business Partner.
We have uploaded the XI Content for CRM Business Partner into the Integration Repository. We are able to find the Message Type > "ABABusiness Partner" and the MessageInterface> "ABABusinessPartnerOut". These objects are under the namespace "http://sap.com/xi/ABA" under the imported standard software component "SAP ABA 7.00". What do I need to do further.
Do I need to add the Message Type and the Message Interface into my software component and do my own message mapping and interface mapping.
The standard proxy method within the BUPA_OUTBOUND_MAIN is calling CALL METHOD lo_ababusiness_partner_out->execute_asynchronous. Inside this method, the Message Type and Message Interface are under the namespace 'http://sap.com/xi/ABA'. In that case, how will it understand my namespace
and invoke the Message Interface.
Please advise.
Krishnan

hi michal,
I have done outbound and inbound proxy scenarios. But I am not clear with using XI content which is why I wanted an elaborate answer.
I am still not able to understand how my target structure gets populated. My target structure is WSDL.
Asuming that the CRM XI Content for Business Partner is readily available in Integration Repository. Also when a business partner is changed or updated in BP transaction code in CRM, the IMG setting for invoking the BUPA_OUTBOUND_MAIN function module is done. Please correct me if I am wrong:-
1. Import SWCV from the SLD and create namespace.
2. Import the WSDL as External Definition (this will be the target structure to invoke the webservice at receiver system)
3. Create a Message Interface (Inbound, Async) for the WSDL.
3. In Message Mapping, for source --> select the Message Type 'ABABusiness Partner' from the XI content. For target --> select the WSDL. Map the appropriate fields.
4. In Interface Mapping, for Source --> select the outbound async Message Interface 'ABABusinessPartnerOut' from the XI content. For Target --> select the inbound async WSDL Message Interface. Choose the mapping program performed in step 3.
5. In SPROXY transaction, the proxy would be already available for the outbound async message interface.
6. In Integration Directory, configure the XI adapter for sender and SOAP adapter for receiver. Configure, Receiver Determination, Interface Determination and Sender Agreement and Receiver Agreement.
Are the above steps correct. Please suggest.
Krishnan

BI Content for SAP CRM

Hi,
We have a core CRM 2007 system and a BI 7.0 system that we are implementing on top of it.
We have BI cont 7.03 installed. The predelivered BI content for CRM that I find are all in the BI 3.x version. My question is - is it advisable to try to upgrade it to BI 7.0 version before use since this is a fresh implementation? What are the Pros & Cons of the same?
If we should convert the Business Content Objects individually to BI 7.0 version, what is the process? Do the transfer rules, update rules etc get converetd automatically into Transformation rules and DTPs?
Is there a way to upgrade the entire chain of objects (the way we activate them "in dataflow before or after the object")?
Any input will be highly appreciated.
Thanks & regards,
Nikhil

Hi,
Below the information you can get insights about the loyalty and BW Loyalty Implementaion .
http://wiki.sdn.sap.com/wiki/display/CRM/Marketing
below link would explain how the loyalty engne works..
want table details where rules in loyalty management stores
http://help.sap.com/saphelp_crm700_ehp01/helpdata/en/d9/8f52a192b54e7c94e3aa22098e68b9/frameset.htm
trough below tables you can get number of points earned by a member based on Membership and for the same for redemption .
LOYD_MEM_MEMBER--- master data for member ship for loyalty man
LOYD_MSH_MEMS
LOYD_MSH_MS_MEMB -- Link Table for Membership and Member
LOYD_MA_SPECATTR --- table for membership activty .
Also you can search the tables by the key word LOYD* Most of the loyalty table start with LOYD*
Regards,
Satya

How do we make the table content in Mobile and CRM synchonize?

Hi,
We had the user customized table in CRM and Mobile client also had this table at the first place.
If we are adding or deleting the records in table in CRM,
how do we make the table content in CRM and Mobile in sync.?
Is anyone can help?
Regards,
Nat

Hi Nattawat,
There is a concept known as CDB(consolidated database).
Whenever you create/change something in CRM a BDOC gets generated. This BDOC gets stored in CDB in mobile sales scenario and then from CDB the data goes to the mobile clients.
Here you will have to enable the CDB. I guess we can do it from the SPRO configuration. Take inputs from functional guys here.
You will have to create the mobile clients as sites and then define Publication, subscription from Admin Console. The transaction is SMOEAC.
<b>Don't hesitate to ask further questions.</b>
<b>Please reward points if it helps.</b>
Regards,
Amit Mishra
Message was edited by: Amit Mishra

BI content in CRM

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