BI Planning / lock is not working

Hello all,
I have created a Real-time-Cube and a aggregation layer and also a user entry query in order to enter data in the real-time cube. About 30 user from different sales offices should be able to enter the data.
It is not possible, that more then one user can access the planning scenario although the lock setting in TA RSPLSE is done. As soon as another user access the tool, even from a different sales office, the warning message "tool is locked" appears and no entry is possible.
In the tab "lock table" I have selected shared object memory of server.
In the tab "lock characteristics" I have selected the real-time-cube and put the characteristic 0SALES_OFF underneath lock characteristics.
Is this setting correct?
The BI version is 7.0 Any help would be great.
Best regards,
Stefan from Munich/Germany.

Hi,
make sure that you use the characteristic 0SALES_OFF as lock relevant, i.e. put this characteristic in the right table on tab 'Lock characteristics'. Please also check the last lock conflict in RSPLSE. Make sure that different users have disjoined selections for 0SALES_OFF in the filter of the query (not only in the default values of the filter).
Regards,
Gregor

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