BI Publisher Plug In Word error Open template

Hi,
I've just installed the desktop plug in for MS WORD to use BIPublisher.
After log on I get immediately the error: "Error occured. Please check the settings and try again." My settings seem to be OK since other colleagues have identical settings but do not have the error.
OS = XP, BIP version 10.1.3.2.1 build 87
Does anyone know what's behind the error and how to solve it?
thx!
gert.

No, I haven't found a proper solution yet: I just installed it on another computer and there it works just fine.
However I still want to have it workon my own laptop...

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