BI Statistics cannot be captured in Portal or Query Designer

We're experiencing inconsistent behavior of the BI Statistics capturing mechanism, possibly after our recent upgrade to SAPKW70015. It appears that only queries run via the Bex Analyzer are correctly captured in log tables (RSDDSTAT), whereas queries run via the Portal are not (instead, we get unknown entries with object name RSDRI, rather than query/infoprovider names in the log tables).
We've developed a very sophisticated application to report on BI usage ( top n queries by infoarea, by infoprovider, by CPU, by DB-records, by OLAP-records, all queries used by a user etc) and to find out who is using which query, as well as associated resource consumption, at any given time, in real time.
This bug completely throws us off balance. We can no longer monitor query acitivites on the Portal; nor can we trust the BI statistics we've collected in the last two years. Another BI installation has reported the same problem to SAP. SAP seems to think upgrade to SP17, which could be a major step, will fix the problem. Is there anything we can do in the mean time to fix this problem without having to wait for upgrade to SP17 ? Is there an OSS note on this issue ?
(we have SAP_BW Release 700 SP15; SAP_ABA/SAP_BASIS Release 700 Level 13; SEM-BW Releae 602 Level 1; ST-PI 2005_1_700 level 5; PI_BASIS 2006_1_700 level 2; ST-A/PI 01H_BC0700 level 0)
Suggestions will be very much appreciated.
Henry Hone.

Hi,
If the BW statistics are not recorded for a Web Report, this may be because recording was not activated for at least one query (or its InfoProvider). Depending on the calculation sequence, the BW statistics may also not be written for the other queries. The solution is to activate the BW statistics for all of the Web Report InfoProviders.
Check oss notes
Note 608483 - BW statistics: Reports for Web reports
Note 309955 - BW statistics - Questions, answers and errors
Hope it helps.
Thanks
Mona

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#1.5#0014C2612C6300450000FEBD00000DF4000409EB52F77884#1136806220828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEBF00000DF4000409EB53900CF2#1136806230828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEC100000DF4000409EB5428A15F#1136806240828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEC300000DF4000409EB54C135BD#1136806250828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
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#1.5#0014C2612C6300450000FEC700000DF4000409EB55F25E9A#1136806270828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FEC900000DF4000409EB568AF31D#1136806280828#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FECB00000DF4000409EB5723877D#1136806290827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FECD00000DF4000409EB57BC1BFD#1136806300827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FECF00000DF4000409EB5854B068#1136806310827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FED100000DF4000409EB58ED44FA#1136806320827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FED300000DF4000409EB5985D957#1136806330827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FED500000DF4000409EB5A1E6E91#1136806340827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
#1.5#0014C2612C6300450000FED700000DF4000409EB5AB70234#1136806350827#com.sap.ip.collaboration.rtc#sap.com/irj#com.sap.ip.collaboration.rtc.class com.sap.ip.collaboration.core.api.rtmf.core.RTMFMessaging.JMSPolling.startRunning()#Guest#2####40a967507ec211dacdac0014c2612c63#Thread[Thread-55,5,SAPEngine_Application_Thread[impl:3]_Group]##0#0#Error##Java###Exception in method: javax.jms.JMSException: JMS Service is not started!##
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See the details for the exception ID in the log file
Do you know if this is an actual iView that should exist in the portal content ? If you have this working, can you see this iView in the portal?
3. I had a look at this note (872043) but I could not get the sap download manager to work to get the zip files attached to the note download. If you have it still, could you email it to me ([email protected]) and I will try that. Did you apply the zip file?
I can't find any further trace information on why this missing iView error is happening. I've amended the severity level on the areas which a SAP note detailed but the only information I get is that a missing iView was called.
Function module RSWR_RFC_SERVICE_TEST still works fine and I can execute a query from the Web BEx Analyser iView.
I just can't execute a query from the BEx query designer due to the missing iView.
I don't know whether it is a communication problem even though SSO both directions seem to work OR whether I do have some content missing from my portal.
Regards

BEX - Query Designer - Query Execution - IE "The page cannot be displayed'

Hi ALL,
Trying to execute a query from BEx Query Designer, result needs to be displayed on Internet Explorer.
However, when IE pops up to show the result, it says 'The page cannot be displayed'.
It seems the PORT Number is wrong.
When I execute the RSPLAN the port number is 52300 (23 ASCS) (and it works!!).
For this web query the port in URL is 55300 (53 SCS).
Could you help to configure the right port?
Something needs to be done on Basis side configurations?
Thank you,
Nivia

Hi,
This especific problem was solved na SM30 programa RSPOR_T_PORTAL.
But I still have problem:
The PORTAL logon is displayed and after input the user and pass shows the 500 Internal Error.
Caused by: com.sap.mw.jco.JCO$Exception: (102) RFC_ERROR_COMMUNICATION: Connect to message server host failed
Connect_PM TYPE=B MSHOST=calsaps011.net.bradesco.com.br GROUP=PUBLIC R3NAME=BWH MSSERV=sapmsBWH PCS=1
ERROR partner 'calsaps011.net.bradesco.com.br:sapmsBWH' not reached
I have looked the services and hosts and the files has the sapgw<> and sapms<> right configured.
The important detail is that The PORTAL works if it doesn't come from BEx.
COULD SOMEONE HELP ME?
Tks,
Nivia

Portal runtime error while executing BI report through BEx Query designer

I want to execute a query from query designer but when I execute it the following error occurs -
Portal runtime error.
An exception occurred while processing your request. Send the exception ID to your portal administrator.
Exception ID: 04:30_30/04/11_0008_35740651
Refer to the log file for details about this exception.
I have checked log, the error displayig in log is,
ACCESS ERROR: Authorization check for caller assignment to J2EE security role SAP_J2EE_Engine:administrator
Kindly help me.
regards
nk

Dear Friends
I have the same with this problem
Please help us to resolve this problem
Thanks and best regards

Cannot log in the BAM Enterprise Link Design Studio

Hi, all,
I installed a BAM 10.1.3.3 in Windows 2003 SP1 server. And I cannot log in the BAM Enterprise Link Design Studio with the following errors:
[SERVERERROR] Error from Server: ORA-00942: table or view does not exit
Information from server:
942
0
oraclebam
[Oracle BAM Enterprise Link error code: SA -- 0x1, RW -- 0x5]
Unable to locate the repository.
[Oracle BAM Enterprise Link error code: RP -- 0x11, RP -- 0x102]
Unable to connect to the Repository.
[Oracle BAM Enterprise Link error code: IS -- 0x7, IS -- 0x19]
Thanks in advance for your ideas and suggestions.
Best Regards,
Bill

Self Answer: reinstall the BAM, and only check the repository install, don't move the data service and it works.

BI Statistics cannot be captured in Portal or Query Designer

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