BI4.1 SP2 JRE error

Question

Hi,
Attached is the client JVM trace containing an error that occurs when i try to modify some of my documents in java mode.
The error is triggered exactly when i try to show the header and/or the footer in page mode on a report.
As a result the report freezes and is not usable anymore.
I tried with different JRE on my client, from 1.6u26 to 1.7u51, with same result
Any idea?
thanks
Xavier

Answer 1

Hi,
1. "i just noticed that the hied/show header button in page setup has no influence on any report.  The header/footer is visible anyway."
I concur the same thing on my BI4.1 SP03 Launch Pad and Webi rich client.  The header and footer will hide and show only if you are in "Structure Only" Design mode.
2. I notice that your JRE exception occurs at
"http://XXXXX:8080/BOE/portal/1405211101/AnalyticalReporting/webiApplet/lib/cvom_chart_lib.jar, version : null]
basic: Plugin2ClassLoader.getPermissions CeilingPolicy allPerms
Exception in thread "AWT-EventQueue-2" java.lang.NullPointerException
      at com.sap.webi.ui.viewer.ui.BorderPainter.paintComplex(BorderPainter.java:123)..."
Can you check if you have -Djava.awt.headless=true defined in your Java web server Java setting?
Hope this helps,
Jin-Chong