Big Fat error for each page!

I'm hoping somebody here has my magic answer. Both my daughter and I were given 30g iPods for Christmas. It's now almost March and they are still sitting here unused. I am on Windows XP. I can't even install iTunes of any version. It downloads and when I run it, a message pops up that says:
"installshield"
And then under that is a message that says
"command line parameters:
/L Language ID /S Hide initialization dialog For silent mode use /S/v/qn.
/v parameters to msi.exec.exe
/UA <url to instMsiA.exe>
/UW <url to instMsiW.exe>
/UM <url to msi package>
And under all that jibberish, it has the button to push "ok" You do so and nothing more happens.
I've been told to remove any old attempts at installing itunes or quicktime before and I did so. I tried downloading an older version of iTunes but that gives the exact same message.
Basically, I've got over $500 worth of useless electronics here and two unhappy frustrated music lovers
Please help if you can. I would be eternally grateful!
Win All   Windows XP Pro  

Okay, I followed your directions to a "t". The first things didn't work so I went back through the process of repeating all the clean up steps. Then I went to apple.com to get the quicktime alone and I downloaded it and when I went to install it, this popped up:
Windows ® Installer. V 3.01.4000.1823
msiexec /Option <Required Parameter> [Optional Parameter]
Install Options
</package | /i> <Product.msi>
Installs or configures a product
/a <Product.msi>
Administrative install - Installs a product on the network
/j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
Advertises a product - m to all users, u to current user
</uninstall | /x> <Product.msi | ProductCode>
Uninstalls the product
Display Options
/quiet
Quiet mode, no user interaction
/passive
Unattended mode - progress bar only
/q[n|b|r|f]
Sets user interface level
n - No UI
b - Basic UI
r - Reduced UI
f - Full UI (default)
/help
Help information
Restart Options
/norestart
Do not restart after the installation is complete
/promptrestart
Prompts the user for restart if necessary
/forcerestart
Always restart the computer after installation
Logging Options
/l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
i - Status messages
w - Nonfatal warnings
e - All error messages
a - Start up of actions
r - Action-specific records
u - User requests
c - Initial UI parameters
m - Out-of-memory or fatal exit information
o - Out-of-disk-space messages
p - Terminal properties
v - Verbose output
x - Extra debugging information
+ - Append to existing log file
! - Flush each line to the log
* - Log all information, except for v and x options
/log <LogFile>
Equivalent of /l* <LogFile>
Update Options
/update <Update1.msp>[;Update2.msp]
Applies update(s)
/uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
Remove update(s) for a product
Repair Options
/f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
Repairs a product
p - only if file is missing
o - if file is missing or an older version is installed (default)
e - if file is missing or an equal or older version is installed
d - if file is missing or a different version is installed
c - if file is missing or checksum does not match the calculated value
a - forces all files to be reinstalled
u - all required user-specific registry entries (default)
m - all required computer-specific registry entries (default)
s - all existing shortcuts (default)
v - runs from source and recaches local package
Setting Public Properties
[PROPERTY=PropertyValue]
Consult the Windows ® Installer SDK for additional documentation on the
command line syntax.
Copyright © Microsoft Corporation. All rights reserved.
Portions of this software are based in part on the work of the Independent JPEG Group.
Now I'm not a computer techie like some people are, but that still sounds like there is still something left on my computer of an old install. The only other thing I can tell you is that although there is no msi folder, there are plenty of files that have msi in them when I do a search of my "c" drive. But I realize that not all of them are necessarily related to quicktime or iTunes.
Any more ideas anyone?
Thanks in advance for trying to help me figure this out!
Stephanie

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