Big iMac problems, even after full reinstall

I am so frustrated!
A week or so ago I had my Mac taken in for repair through Applecare for a display issue. In replacing the LCD the repair teams informed me there was a problem with the hard drive fan, and that they had replaced this too.
Background
When I received my repaired iMac back and powered it on, it wouldn't load past the initial grey screen/spinning gear. I tried absolutely everything I could think of or find online:
- Resetting the PRAM
- Performing a SMC reset
- Booting into single user mode and running fsck
In doing this I identified numerous little niggles and decided a clean install would be necessary. I found it was near impossible to boot from the iMac's restore disks (Snow Leopard 10.6.2), because it kept ejecting the disk on boot. Eventually, after about 4 hours I managed to get the disk to stay in the drive (not sure how) and boot from it. From selecting the install DVD from the boot launcher I had to wait about 10 minutes to see the installer. From then, it worked as expected and at the speed it always did work at.
From there, in Disk Utility I performmed Permission and Disk verifications and repairs, then erased the hard drive (I have a backup) and installed again from scratch. This install did not succeed - an error was thrown up about not being able to copy over support files or something and it demanded I restarted and tried again. This time, it worked and installed in 20 minutes or so.
I performed full software updates and am in the process of re-downloading Lion.
Current issues
The issue I'm experiencing now involves the length of time it is taking to boot the Mac. It takes between 10 and 20 minutes to get to the desktop, but once it does, performance is completely normal.
The second issue is that the computer is still spitting out DVDs. I am unable to get either the install disk or the applications disk with iLife on it to stay in the drive. I haven't tested this with other CDs/DVDs but it's certainly not working with these two. When I insert a disk, it spins for a while before giving up and spitting the disk back out.
Questions
1) Do these issues strike people as being hardware or software faults?
2) Are there any diagnostics/troubleshooting steps I can take before sending the Mac off for repair again or is it simply a matter of replacing faulty components?
System information
Model: Mid-2010 27" iMac
Processor: 3.06 GHz Core 2 Duo
Memory: 4GB

Sounds like you've had your fair share of aggro with this.
Reading through your list of woes you might try one thing to improve the start-up time, although 10-20mins is an exceptionally long time. Some users on here have reported startup times in the 5mins region and doing the following has often helped: System Preferences>Startup Disk and click on 'Macintosh HD, Mac OS X 10.6.8' and then click on restart.

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