Big problem accessing icloud account

We have multiple devices connected to our iCloud account and just logged out using our Mac system. All devices are happily using iCloud but we can not log back into our account on the Mac and are told a mix of Can't log on at this time and ID and password not recognised.
We therefore attempted to renew the password and following the iForgot prompt got to enter the new password screen. On entering a new password we are being told that the account is currently in use and advises us to login...
Wasted time trying to use the support system as everytime I entered details of the problem in the support screens I end up with either - look at the System Status screen (which is all green) and absolutely no option to express concern.
Apple, with all the money you make, eitehr provide a robust iCloud service or at the minimum provide somewhere people can go when it starts to fall apart

Thanks Lanny, unfortunately when we encountered the problem, no issue was being shown on the status page as mentioned, our frustration is that although they include a contact support on that display if you have issues that are not shown, it just takes you back to the self help system with no means of reporting an issue anywhere...
Thanks anyway...

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I have problem access ICloud with active pasword

I have problem access ICloud with active pasword
In the Iphone I don't have problem
Tanks

Welcome to the Apple Community.
Try restarting your browser or clearing its cache.

HT204053 I have a big problem in my account in Game Center .. I have been an account before in the game center and i change it to another one ...when i play any game its change by itself to the last account not still to the new one and i lost my update in

I have a big problem in my account in Game Center ..
I have been an account before in the game center and i change it to another one ...
when i play any game its change by itself to the last account not still to the new one and i lost my update in my game
How can i keep the new account in my game center and didn't change again ?
My new account is :[email protected] ............Thats i wanna to keep it
The old one is :michael-adel [email protected]
Thank you

I have a big problem in my account in Game Center ..
I have been an account before in the game center and i change it to another one ...
when i play any game its change by itself to the last account not still to the new one and i lost my update in my game
How can i keep the new account in my game center and didn't change again ?
My new account is :[email protected]. ............Thats i wanna to keep it
The old one is :michael-adel [email protected]
Thank you

Cant access icloud account

my hotmail account got hacked and i had to change my apple id to my yahoo account ,
the only probem is now i cant access my icloud account because its asking
me to sign in under my hotmail account that i cant even access some body help plz

Hi brattlee,
Thanks for using Apple Support Communities. This article has steps to take after you change your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Cheers,
- Ari

Problems merging iCloud accounts

Hi,
My family have one iCloud account that we use for all of our devices, including mine and my sister's iPhones, so all of our music etc is synced across our devices. However, my problem is that both my sister and I have bought a new Macbook Air for university and thought it would be a good time to create new iCloud accounts to keep all of our things separate from now on. Is there anyway to transfer our music/apps from our old account onto our MacBooks and then keeping it once we connect our new accounts? I am also looking to use iMessage on my laptop, but my phone is currently attached to the old iCloud account, so won't let me use the new iCloud email as a recipient/sender option without getting rid of the iCloud on my phone, and all of its messages. Is there a way to transfer the messages (and email account?) from one iCloud account to another? I am also worried that if i do sync my iPhone to the new account I will lose my apps?
Please can you let me know if I have made any mistakes above, and what I can do to solve my problems. Thanks.

It is not possible to transfer the content of one account to another I am afraid. And, (as you are finding out) using an individual account for a family is a bad idea. 1 person can keep this account (and its content) everyone else will need an account for themselves.

Issue accessing iCloud account

There's an iCloud account with an appleID on my laptop that I don't recall setting up. I deleted it and set up my regularr Apple ID as the primary iCloud account on my laptop.
Now all the notes on my laptop have disappeared.
I have tried reinstating the deleted iCloud account but don't know the password. I have tried to reset the password but it is not coming through to any of my email addresses.
I really need to reinstate this account as the notes are for my work! I can't access them on iCloud - same issue - I don't know the password and no email seems to be coming through with the reset.
I'd be really grateful for any help!
Thanks.

The account name is my hotmail address followed by @me.com so its definitely associated with me. I am wondering whether it was setup when i took my laptop in to be repaired, so perhaps I should ask them. It doesnt recognise my date of birth either. Really strange. Any other way I can recover my notes?

How do I solve problem with iCloud account?

When I try to sign in to my iCloud account at iCloud.com I get a message that I need to establish an account on my iPad.m,imhave an account on my iPad. Mi checked all the settings and they are on. iCloud seems to be working on my iPad so I don't know what to do about this message I'm getting and why I cannot check my stuff stored there.

OOOOOHHH! Okay.
Yeah, iCloud.com is useless on an iOS device. The website is only for accessing iCloud on a browser from a computer. No matter what you try, accessing iCloud.com on iOS will tell you to set it up.
You can access your iCloud contacts in the Address Book app, bookmarks in Safari, email in Mail, calendars in Calendar, etc. There is no need to visit iCloud.com. All of these can be turned on or off in the Settings app (under iCloud).

Can't access iCloud account

I have two gmail accounts using my first and last names, the second account has a period (.) between first and last names. I cannot access the one with the period and when trying to reset it, changes the password for the first account and not the second? I use this for my iCloud account and cannot purchase anything on itunes.
Any suggestions?
Thanks

Try contacting Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>iCloud>The topic is not listed.

TS4036 Accessing iCloud account from old email address that's no longer active

HELP! My iPhone 5 screen died and Apple cannot repair it. The phone still works and it is under warranty but I am having difficulty getting my calendar, notes and contact info. I was able to download the pictures on to my PC at home using iTunes but not the data. When I go to iCloud I get a message telling me to go to a message sent to the original email account used when I purchased my first apple product (laptop) but I no longer have access to that email account. I have set up other iCloud accounts since then but seem to going in circles trying to find this very important data. Before I return the damaged phone for replacement I want to make sure I have exhausted every resource. Does anyone have any suggestions?
Thanks!

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Note: this will only work if the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID).

Problems accessing iCloud

I appear to be having issues accessing my iCloud account on certain platforms. I cannot log on to icloud.com but can to this platform. There is no one available

This is happening because you are trying to go to icloud.com using Safari on an iOS device. You have to go to icloud.com from a computer.

My Apple ID cannot access iCloud account

I received an Ipod Shuffle. I opened up my Apple ID but I am enable to open iCloud with this id. I would like to use iCloud only for music download. Can somedy help me ? I am 58 years old, then not a wiizz with this new technology. Thanking you in advance for your help.

I finally figured out the answer to my own question. I created a new iCloud account on my Mac. Problem solved!

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Welcome to the Apple community.
Unfortunately, unless you know the Apple ID, there is absolutely nothing that can be done, you cannot use your mobile device. You may be able to find your Apple ID at Look up your old and forgotten Apple ID

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Hi morganmadplus8,
Are you still having issues when trying to access your sub-accounts? Is it only some of them or all of them?
Dean
BTCare Community Mod
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How to access icloud account from another iphone

My iphone fell in the water. I am on vacation and need to access info from my calendar. How can i do it from another iphone device?

Just enter your account details under:
Settings > Mail, Contacts, Calendar
and add your account.
Finished.

Big problem accessing icloud account

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