Big Problem--Can Anyone He

I can't transfer any more music to my Zen Touch. An error happened one day when I docked it and as soon as it came on it started to rebuild the music library. Now I can no longer transfer any more tracks to it. I have tried doing all the things in the rescue mode and it hasn't worked. Whenever I try to transfer tracks the computer freezes. Has anyone else had this problem? If so, were you able to solve it's I really love my Zen and want to keep on using it. BTW, I have been writing to the people at technical support and they can't seem to understand what the problem is.

I can not start my computer from the install disc that came with my computer as well as the Tiger install disc. The computer starts up normal, and then goes to a blue screen. Is it worth my investment to fix the iBook, or invest in a new MacBook?

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Big Problem- can anyone help me?

Today, my iBook started to act goofy. It would work about 5-10 minutes, then it would freeze up. I would restart it by using ctrlcmdpower. I would log in, and about 10 minutes later, the computer would freeze up again. I regularly ran disk utility. I tried reinstalling the operating system. That worked for a while until the computer froze. I ran hardware test, and my computer passed the test. Can anyone help me fix my computer? Thank you!

I can not start my computer from the install disc that came with my computer as well as the Tiger install disc. The computer starts up normal, and then goes to a blue screen. Is it worth my investment to fix the iBook, or invest in a new MacBook?

TS3212 bonjour64.msi - Big problems - Can anyone help?

Hi everyone!
I have a huge problem with upgrading my iTunes to the new one. Have been struggling with this for months with still no joy have tried everything suggested , the latest being to install a trial of the WinRAR archiver which seemed sucessful until just near the end - the upgrade could take place as it could not delete the old version of Bonjour64.msi. From my searches I cannot find it exists so I cannot delete it!
PLease can someone out there advise me cos I'm getting close to throwing out my computer!!!
Thank you Judes x

the upgrade could take place as it could not delete the old version of Bonjour64.msi.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?

Just updated to itunes 12.1.0.71 - big problem - can no longer access the legacy "Get Info" where you could change multiple files, easily add artwork, add album name for TV show, and much more. In previous iTunes 12 you'd right click

Just updated to itunes 12.1.0.71 - big problem - can no longer access the legacy "Get Info" where you could change multiple files, easily add artwork, add album name for TV show, and much more. In previous iTunes 12 you'd right click and hold shift key and be able to get to it. Anyone figured this out?

The "legacy" metadata editors, for which there was a "back door" in iTunes 12.0, have gone from 12.1. However, the revised editors in 12.1 provide access to (almost) all the metadata elements that were available in iTunes 11, albeit in a different layout and with some additional constraints based on media kind. Some users have / will have an issue with the statement that "Get Info has been completely redesigned in iTunes 12 to focus your attention only on what’s necessary for the selected item" since that removes some metadata elements that people may have been using in creative ways. iTunes 12.1 basically gives you access to the fields that Apple think are necessary ... . Some of the things that have been excluded by this rule:
track and disc number fields for video media kinds
show and episode fields for music
description tab for audiobooks made up of more than one file
Obviously the first two examples can be regarded as "overloading" the metadata elements - i.e., using them in ways that the designers didn't intend - but given that some users do find valid cases for this it's a shame that they've been deprecated in the new UI. There are couple of workarounds:
in songs view (or any of the other columnar views), you can still select any fields to display, independent of media kind, and these can be edited (though only one at a time) by double-clicking in the relevant "cell"
you can (temporarily) change the media kind of an item (or group of items) to get access to metadata elements that would otherwise be inaccessible.
It may be worth submitting an issue via https://www.apple.com/feedback/itunesapp.html - I can't see it as a huge development task to have a user preference to switch between "show all fields" and "filter fields based on media kind".
One other oddity/irritation is that some of the tabs don't, by default, show all the available fields - you need to scroll up/down to access them or to expand the window by dragging on one of its corners. Fortunately, the latter seems to be persistent - once you've done this to make all the fields visible the editor will open at the same (larger) size when opened again.

Gmail on iphone was working fine until yesterday when it prompted me with the message cannot get mail user name or password for gmail is incorrect, i have tried deleting the account and re-created a new account, same problem, can anyone help?

gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?

paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.

I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter

I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter

Peter,
deggie gave you that link so you'd know that airprint is a reduced-options print system, designed for mobile devices (not Macs), and you need to use the specific airprint driver on the Mac when adding the printer if you want Airprint, no-options printing. Otherwise, select the "non-airprint" driver when you add the printer.
It may be helpful to Reset the Printing System to get OS X to find the right driver.
Mac OS X: How to reset the printing system - Apple Support
(And "not working" doesn't help us to help you - please give more detail next time)

I updated my software today and since have not been able to use some of the games on Facebook. I have installed the flash player 12 and still problems, can anyone give me some advice?

I updated my software today and since have not been able to use some of the games on Facebook. I have installed the flash player 12 and still problems, can anyone give me some advice?

Your above posted list of installed plugins doesn't show the Flash plugin for Firefox.<br />
See [[Managing the Flash plugin]] and [[Installing the Flash plugin]]
You can check the Adobe welcome and test page: http://www.adobe.com/software/flash/about/
You can use this manual download link:
*http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

How do I change DNS to Business Catalyst servers. I am having problems can anyone help please?

How do I change DNS to Business Catalyst servers. I am having problems can anyone help please?

What problem are you having?
Have you read this KB? - Domain name and DNS: Quick reference

Batch processing problems-can anyone help?

Setup: Quadcore, 4GB RAM, 4 internal drives all with plenty of space, Leopard OS, latest version.
Software: CS4 with Photoshop Extended; all updates installed. I also have CS3 installed; only use Bridge and PS in both apps.
Problem: Working in CS4. All edits/crops/corrections done in the Camera Raw window; all edits saved and viewable in Bridge. However, when I use Batch from the Tools dropdown (Tools > Photoshop > Batch), and check all the usual places, select an Action, select a Destination, and hit "Go", the results are totally weird. Some images process as expected, but many are at least two stops overexposed.
All individual files will Open, and can be Saved As manually; all works fine. That is in fact how my assistant and I got the job done tonight. The Batch Action is simplicity itself: Open, Save As (JPEG level 9), and Close file—but if I run Batch on the same files that can be opened and Saved As perfectly, it all goes crazy; three quarters of the files are totally overexposed, in blocks (10–25, roughly), and at random.
I have used the Ctrl + Alt + Shift after opening Bridge; I have run Cocktail; and lit the right incense. But this still will not work properly! Can anyone help???

Batching the same files in CS3 works perfectly, in terms of the processed JPEGs at least being correctly exposed, but the CS4-only edits (like the healing brush) are not recognised, nor are many, tho' not all, of the crops.
I have decided to deactivate and uninstall, then reinstall CS4, after upgrading to Snow Leopard. Usually, I wait for a few months for others to report on OS update interactions with CS and FCP, but since CS4 as installed was useless and I had done the usual resets of Preferences without any change to Batch Processing's reliability, I felt I could not be worse off.
So, after upgrading to Snow Leopard, I will reinstall CS4 (and all apps this time, rather than just PS and Bridge, as I usually do) in case there are soime weird unintended consequences of a Custom install.
Very frustrating and time-consuming, and I wonder what I might have done to create this problem—seeing as no one commented, I can only assume that this is an unique experience.
I will report back today, hopefully.

MDD freezing problem can anyone help?

Hey
Ive been having quite majer problems with my mac. It crashes regularly and im not sure why. It will freeze any time even when running safari and has been known to do it 5 times in one day!!! These are the possable problems i can think of.
1. Hardware problem though i have tested all my ram with memtest and the apple hardware test Cd and it says its fine.
2. i was thinking my mac could be overheating, can this cause it to crash? At the moment its is running at 58.3 *C and all im running is safari, im not even running any widgets. The CPU fan is almost always on (though not at full speed) even when running just safari and i think the barings in the fan could be on their way out because it doesnt sound like the fan is running smoothly at all.
Would it be worth buying a new fan and getting a copper heatsink to bring the temperature down? Im not sure if i should do this in case it doesnt work as it well set me back over £100, if there is no way of finding and fixing the problem i was thinking of getting a macpro though as im a student it will take me about a year to get my hands on that kind of cash
If it helps these are the specs of my mac:
Powermac G4 MDD 1.25DP
1.5GB RAM
OSX 10.4.8 (im running this beacuse 10.4.9 is incompatable with final cut HD 3.0)
GForce 4MX
1X 80GB PATA
1X 200GB PATA
ASUS DVD R (put in a week ago though there were problems with crashing before this)
Can anyone give me some advice on what to do?
Thanks
Tom

Assuming you are reading that CPU temperature with Temperature Monitor software, the specified upper limit for your CPU is 62 degrees C. Therefore, 58.3 degrees shouldn't be causing your freeze problems. Look for other possibilities.
Not that this is your problem, but a friend's upgraded Sawtooth G4 started having freeze problems in Tiger after running several months without any problems. Turns out he had his old DVD-ROM in a Firewire box connected via Firewire to his G4 and the unit started crapping out. Still not sure if the core problem is the DVD-ROM drive or the Firewire case or the Firewire connection, but disconnecting the unit ended his suddenly arising freeze problems.
Try using your MDD G4 with all Firewire and USB (except the keyboard and mouse of course) stuff disconnected from the tower case. If that ends your freezes, it will be a simple process of elimination to find the offending USB or Firewire item.
Good luck,
Carl B.

Saving Problem, can anyone help me?

To All,
I am having a severe problem with saving my GUI.
Due to the fact i have internal frames, i am using JDesktopPane, and i am trying to save the whole desktop, so that when i load it, i can add this desktop to the GUI again.
I do this action from the menu "save" and "open" option, but when i do it, there are a lot of exceptions, and does not work.
Am i doing this the right way? If not can anyone help me?
Thank You.

There are a lot of issues with saving off Swing stuff. Note all of the notes about swing serialization only be suitable for short term uses. Its hard to tell from your post, but it sounds like you might be trying to serialize it. The thing to do is to mark all of your swing stuff as tranient, and/or make it externalizable. Then, you save any important data and reset it when you readExternal (things like window position and so on) its a pain , but it should work and you will have more assurance that things saved will work in later releases. You can try different vairations of this, but I suspect the major errors have to do with you trying to save off iomages and so on. Really better to rebuild this stuff then try to unserailize it. More effecient too!

Major problem - Can anyone help?

Hi,
A couple of months ago I was downloading the OS update and my computer was turned off (at the plug) by mistake. Since then I can't load up properly in my own user (although other users can access theirs OK).
All I get is that the wallpaper loads on the desktop and I get a spotlight icon in the top right of the screen and the cursor wheel just spins - and that's it.
I can't use it or access my files. Can anyone help by telling me how I can:
a, fix the problem of loading up or
b, access my files from another user when they don't have priveleges.
Any help is appreciated as I have some important files I need to get hold of and can't.
Mac Mini Mac OS X (10.4.7)

Hi,
A couple of months ago I was downloading the OS
update and my computer was turned off (at the plug)
by mistake. Since then I can't load up properly in my
own user (although other users can access theirs
OK).
All I get is that the wallpaper loads on the desktop
and I get a spotlight icon in the top right of the
screen and the cursor wheel just spins - and that's
it.
I can't use it or access my files. Can anyone help by
telling me how I can:
a, fix the problem of loading up or
b, access my files from another user when they don't
have priveleges.
Any help is appreciated as I have some important
files I need to get hold of and can't.
Mac Mini Mac OS X (10.4.7)
Login as a different user, then find the folder on the hard drive where your files are, select this folder in the Finder window and "Get Info" on it from the "File" menu. In the Get Info window go down where it says "Ownership & Permissions" and select the "Details". Change the owner of that folder to the name of the user that you are logged in as. You may need to enter the administrator password to authenticate, this will give you full control (read/write) access to the files inside the folder as admin. Repeat these steps for each folder that has items you want to retrieve. After you retrieve the files you want, you should just do a re-install of the Operating system from the install disk. The system is most likely corrupt and beyond repair since the update was halted by a power failure.
Good Luck!

CS3 print problems - can anyone help?

A year ago I replaced my G4 with a MacMini - since then I have been unable to print from InDesign or Acrobat (CS3).
My printer was an Epson RX560 - I called Epson after ensuring that I had all the very latest software, they said it must be a problem with Adobe or with the Mac. I called Apple who talked me through various methods to try to resolve the problem. Finally they concluded that it must be a problem with Creative Suite. I called Adobe only to be told that they do not provide support for CS3 anymore!!!
I have struggled on in a very long winded manner (create in InDesign, convert to PDF then convert PDF to Photoshop being the only CS program that I can print from).
I have no problem printing from other software.
Today I bought a new printer and foolishly hoped that this would resolve the problem but sadly not.
Can anyone offer any advice as to how I can resolve this issue. I certainly cannot afford to upgrade to the latest CS version and am very unhappy that Adobe can't or won't offer any advice, after all I paid a LOT of money for this software and shouldn't be hostage to having to upgrade every couple of years.
PLEASE HELP IF YOU CAN.
Much appreciated.
Mac Mini OS X (10.6.8)

Thank you so much. I am midway through a project with a tight deadline so I'll have to wait a few days before trying this but I really appreciate your advice. I will let you know how things go. CHEERS

Jukebox Zen Xtra problems - can anyone help

Hi
I have a 30G Xtra Jukebox. Of the original memory I have about 7.5 G free. Problem is I cannot seem to use it. Everytime I transfer from media source the track number goes up but the memory counter stays the same. When I unplug the track are simply not there.
I have reformatted and reloaded, all fine until I want to add extra then the same problem. I have updated the firmware, cleaned the disk. All to no avail. Is there a maximum number of tracks that I can have, I thought that as long as I have memory I can keep recording?
Can anyone help. thanks.........................

The limit is around 6,000 tracks, but varies with the amount of tag data. Lots of tag data and it will be less.

Time Machine interface problems-Can anyone help?

I can only enter Time Machine through its file folder. The graphic interface only opens a blank window. Weird. Can anyone help?

I'm having the same problem.

Big Problem--Can Anyone He

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