Big problem CyberLink Yuocam HP dv6870 el
Hi dear HP community,
I have a big problem.
My OS was Vista Business 32 bit and I've upgraded it to Windows 7 Pro 64 bit.
All works great except the web cam:
My pc HP dv6870 el doesn't recognize the web cam.
I've tried with SIW, but not info about it.
I also have installed this software:
http://h10010.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-113943-1&cc=it&dlc=it&docna...
When I started the CyberLink Youcam program...there was a message: please turn on your integrated web cam!
I'm desperate, I need my web cam, please help me.
Thanks in advance to all of you.
Ps: sorry for my bad English but I'm Italian.
Hello disantogiacomo,
Please take a look at this document, which provides troubleshooting steps for troubleshooting the webcam after changing the operating system. Please let me know if it helps you resolve your webcam issue.
Good luck!
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