Big Problem (or so it appears)

My daughter is watching a movie in our van. We get to our destination and she asks me how to turn it off. Tell her to hold down the play button. She does it and it turns off. No problem. Leave the car for a bit, start up the car, go to play the ipod, press the play button, and the Ipod doesn't work. It is froze with the play arrow on. Hasn't done a thing since no matter what I have tried. Hooked it up to my computer and iTunes doesn't reconize it. At this point, it is still froze with the play arrow on. Anyone have any suggestions? Anyone ever had any success with the warranty? I just purchased this thing about a month ago.

Try Rsetting your IPOD:
Reset your iPod.
1) Slide the lock button to ON.
2) Slide the lock button to OFF.
3) Press 'menu' and 'centre' button together for several seconds.
4) When you see the Apple, press and hold the 'centre' and 'play/pause' buttons for several seconds.

Similar Messages

  • I HAVE A BIG PROBLEM I HAVE NOT BEEN ABLE TO RECOVER THE ANSWERS OF SECURITY SINCE THE MAIL THAT APPEARS TO DO THIS MEAN I NEED TO CHANGE THE OTHER SHOULD I DO FOR THE TRUTH WILL MAKE A PURCHASE AND ME THE REQUESTS, AS IS A NEW PHONE EXPECT AN ANSWER

    I HAVE A BIG PROBLEM I HAVE NOT BEEN ABLE TO RECOVER THE ANSWERS OF SECURITY SINCE THE MAIL THAT APPEARS TO DO THIS MEAN I NEED TO CHANGE THE OTHER SHOULD I DO FOR THE TRUTH WILL MAKE A PURCHASE AND ME THE REQUESTS, AS IS A NEW PHONE EXPECT AN ANSWER PROMPT AND POSITIVE
    so I get looks but that is not my email recovery can help you reset your security information by sending a message to your email recovery: j ••••• @ mail.com

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111384)

  • There appear to be big problems with Mavericks Mail, particularly if it's used for Gmail. Have other users noticed that it slows to a crawl and can't reload the contents of a folder instantly....Is there a fix coming?

    There appear to be big problems with Mavericks Mail, particularly if it's used for Gmail. Have other users noticed that it slows to a crawl and can't reload the contents of a folder instantly....Is there a fix coming?

    There is a large thread relating to Gmail, but nothing that sounds like that.
    Nobody here knows what Apple is going to do.
    You might try removing the Gmail account and then add it back in.

  • Please, I am in a very big problem I designed the project by Adobe director And you test the software on the computers on Windows and works with high quality When I tested the project on Apple Macintosh operating system, Li appeared a number of problems

    Please, I am in a very big problem
    I designed the project by Adobe director
    And you test the software on the computers on Windows and works with high quality
    When I tested the project on Apple Macintosh operating system, Li appeared a number of problems and you dissolve a large part of them
    But I have a problem too big
    The project works on some devices and others show me messages mistakes and why chasm different operating system version
    Apple's Macintosh and these messages
    "biosegnatures" can't be opened becouse it 's from undefined developer "
    others
    shokwave player error
    pleas what can i do

    Welcome to the Support Communities.
    m.raslan wrote:
    I tested the project on Apple Macintosh operating system
    Click on the  menu at top left of your screen, choose About This Mac and, in the panel that appears, note the Version no. in the form 10.n.n. Then update your product list so we can see what version of OS X you're running on the Mac — see this tutorial:
    Update your product list
    m.raslan wrote:
    "biosegnatures" can't be opened becouse it 's from undefined developer "
    This Apple doc may help:
    OS X: About Gatekeeper
    m.raslan wrote:
    shokwave player error
    Is Shockwave Player installed?...
    http://www.adobe.com/shockwave/welcome/
    ...If not, get it here:
    http://get.adobe.com/shockwave/

  • Bug with Lightroom 4? - Big problem in the keyword list!!

    Hello guys,
    I am Rafael Rojas, a nature and landscape photographer. This is my first post, trigered by a quite bothering problem I am having with my LR...So hello everybody!
    I upgraded to LR 4 a week ago. Today I realized many of the keywords I have installed in Lightroom do not appear on the keyword list (basically all keywords after the letter S). Moreover, half of the keywords which appear on the list are not editable: that is, I cannot assign them to the selected image (by clicking on the left box), or I cannot double click them or right click them to get the Edit panel. All the rest of keywords (those which appear on the list on top), can be edited and there is no problem.
    When I export the keywords as a .txt file (in metadata, export keywords) I can see that all the keywords are there. When I try to write some of them on the box LR recognize them and adds them automatically. However, I just cannot see them on my keyword list or just cannot edit them.
    The reason I want to edit the keywords is because many of them got desactivated while upgrading (something more people have reported). Right now, I cannot send my images to my stock galleries, since many of my important keywords are not active, and I just cannot edit them...
    Can you help me please?
    thanks so much!!
    rafael

    Well, 64 bits.
    And yes, it seems when I erase one keyword, the list "shows" one more below...so it seems the problem is related to a certain limit in number.
    That would be still a problem I could live with, the big problem tough is that many of the keywords got "deactivated" alone by Lightroom (see problem here described http://www.backyardsilver.com/2012/02/strange-behavior-with-capitalized-keywords/) and that means I NEED to edit some keywords which are really important and which are not active. Otherwise, when I export the images those keywords are not embedded...
    Any thoughts?
    Rafa

  • Helloo! I have super big problem with my Air.

    Helloo! I have super big problem with my Air,10.8.5 ,it asks every 10 sec to make some changes and asks me for password all the time!! I cant acces my documesnt,pics,music,NOTHING at all! Finder is not working,i cant open any folder,icons are missing also,i cant open any of them,mozzila,chrome..im really going crazy.. i updated tonight my phone on new IOS 7 through my comp,cant be that i messed up everything because of that..this comp.is like 10 days old.
    btw. i created new user,and everything is working ok.

    Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
    This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
    Step 1
    If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
    Triple-click the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
    { sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
    The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
    Step 2 (optional)
    Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
    Boot into Recovery. When the OS X Utilities screen appears, select
    Utilities ▹ Terminal
    from the menu bar. A Terminal window will open.
    In the Terminal window, type this:
    res
    Press the tab key. The partial command you typed will automatically be completed to this:
    resetpassword
    Press return. A Reset Password window will open. You’re not  going to reset a password.
    Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
    Select your username from the menu labeled Select the user account if not already selected.
    Under Reset Home Directory Permissions and ACLs, click the Reset button.
    Select
     ▹ Restart
    from the menu bar.

  • I need help please!  Can pictures get on your icloud other ways?  Can something be put on there by someone other than yourself, liked public wifi or hacked?  Got a big problem h some **** on an iPod and I am to knowledgeble about the ipod...thanks

    .         Can pictures get on your icloud other ways?  Can something be put on there by someone other than yourself, liked public wifi or hacked?  Got a big problem with some **** on an iPod and I am to knowledgeble about the ipod...thanks

    You're not confusing this with a shared Photo Stream...?
    Because the short answer is no, photos don't appear unless they were put there by someone with your Apple ID credentials. To rule out that possibility, change your Apple ID password by carefully following all these instructions:
    iCloud: Change your iCloud account password
    If you decide to change your password, and you also want to change your Apple ID, I recommend you do not concurrently change your Apple ID until sufficient time has passed and you are confident the password change has been effected on all your iOS devices. 24 hours ought to be more than enough.
    It is not necessary to change your Apple ID unless it is an email address you no longer wish to use.

  • I got a big problem that iPlanet 6.0 SP2

    Hi,
    I got a big problem that iPlanet 6.0 SP2 is in cycle of restart.
    The web server's error logs is the following:
    [16/Jul/2002:00:30:05] info ( 8545): successful server startup
    [16/Jul/2002:00:30:05] info ( 8545): iPlanet-WebServer-Enterprise/6.0SP2 B11/13/2001 00:49
    [16/Jul/2002:00:30:09] info ( 8599): Installing a new configuration
    [16/Jul/2002:00:30:09] info ( 8599): [LS ls1] http://xxx.xxx.xxx.xxx, port 80 ready to accept requests
    [16/Jul/2002:00:30:09] failure ( 8599): Error accepting connection -5928, oserr=130 (Connect aborted)
    [16/Jul/2002:00:30:09] info ( 8599): A new configuration was successfully installed
    [16/Jul/2002:00:38:14] failure ( 8545): Child process admin thread is shutting down
    [16/Jul/2002:00:38:16] info ( 9053): Installing a new configuration
    [16/Jul/2002:00:38:16] info ( 9053): [LS ls1] http://xxx.xxx.xxx.xxx, port 80 ready to accept requests
    [16/Jul/2002:00:38:16] info ( 9053): A new configuration was successfully installed
    [16/Jul/2002:00:38:16] failure ( 9053): Error accepting connection -5928, oserr=130 (Connect aborted)
    [16/Jul/2002:00:46:04] failure ( 8545): Child process admin thread is shutting down
    [16/Jul/2002:00:46:05] info ( 9496): Installing a new configuration
    [16/Jul/2002:00:46:05] info ( 9496): [LS ls1] http://xxx.xxx.xxx.xxx, port 80 ready to accept requests
    [16/Jul/2002:00:46:05] failure ( 9496): Error accepting connection -5928, oserr=130 (Connect aborted)
    [16/Jul/2002:00:46:05] info ( 9496): A new configuration was successfully installed
    [16/Jul/2002:02:43:31] failure (15596): Child process admin thread is shutting down
    [16/Jul/2002:02:43:32] info (16212): Installing a new configuration
    [16/Jul/2002:02:43:32] info (16212): [LS ls1] http://xxx.xxx.xxx.xxx, port 80 ready to accept requests
    [16/Jul/2002:02:43:32] info (16212): A new configuration was successfully installed
    [16/Jul/2002:02:43:32] failure (16212): Error accepting connection -5928, oserr=130 (Connect aborted)
    You can see child process is shutdown and restart it.
    I don't know what's problem is.
    And other problem is the following:
    [16/Jul/2002:16:10:25] catastrophe (23966): Server crash detected (signal SIGBUS)
    [16/Jul/2002:16:10:25] info (23966): Crash occurred in NSAPI SAF NSServletService
    [16/Jul/2002:16:10:25] info (23966): Crash occurred in function direct_identityHashCode from module /usr/java1.2/jre/lib/sparc/libjvm.so
    [16/Jul/2002:16:10:25] failure (23454): Child process admin thread is shutting down
    [16/Jul/2002:16:10:26] info (24006): Installing a new configuration
    [16/Jul/2002:16:10:26] info (24006): [LS ls1] http://xxx.xxx.xxx.xxx, port 80 ready to accept requests
    [16/Jul/2002:16:10:26] failure (24006): Error accepting connection -5928, oserr=130 (Connect aborted)
    FYI, here is our environment:
    # /usr/java1.2/bin/java -version
    java version "1.2.2" Solaris VM (build Solaris_JDK_1.2.2_07, native threads, sunwjit)
    # uname -a
    SunOS wagency2 5.6 Generic_105181-31 sun4u sparc SUNW,Ultra-4
    Sun Enterprise 450 (2 X UltraSPARC-II 400 Mhz, 2G Memory
    If you have any solution and experience, please let me know.
    Thanks,
    Barney Kim
    [email protected]

    Barney,
    from the error log the problem seems to be related to the use of an external JDK. Try reverting back to the original JRE. See if that helps, i.e., the server starts up fine. Use the administration GUI and select Global Settings > Configure JRE/JDK Paths. On the screen that appears, you can configure the path to the JRE. The default would be <server-root>/bin/https/jre.
    If that works fine, you might download a more recent version of the JDK. iWS 6 SP2 supports JDK 1.3.1.
    Hope this helps.
    Best regards
    Rodrigo

  • Big problem with new WD Caviar Green HDD, please advise!

    I bought a new Western Digital Caviar Green HDD 1TB, ( WD10EADS ) it is a SATA 3Gb/s interface HDD, 3.5-inch form factor. the RPM = IntelliPower (NOT 7200 RPM or 5400 RPM which means Rotate automatically depends on the needs of fetching data I suppose?)
    I acknowledged that this series of HDD which three of 6 have the same Power Management which Read/Write = 4.9W / Idle = 2.8W / Standby = 0.4 W / Sleep = 0.4W
    They are differ from the other 3, which 500GB one is 4.1W / 2.2W / 0.8W / 0.8W and 1.5TB is 4.73W 2.75W / 0.72W / 0.72W; 2TB is 6W 3.7W 0.8W 0.8W
    Which mean the Standby and Sleep mode are the same state.
    Now my big problem is, I bought an external dock SI-7908UI for this WD Caviar Green HDD.
    ( http://www.ssi.com.tw/product_content.aspx?id=92 )
    So I first put the HDD into the SI-7908UI Dock ( USB 2.0 / eSATA / Firewire 400 /800 )
    I tried many way of sequence of who power on first? WD Caviar Power on first? or Mac mini Power on first? I found that the best way is Mac mini Power on first, then Power on the external HDD.
    OK, before I address my big problem, I should let you know, I found that there is NO S.M.A.R.T. working when you put a S.M.A.R.T. HDD outside the Mac or PC. In Dock, the S.M.A.R.T. won't work, That's how I saw in System Profiler, the FireWire tab says " S.M.A.R.T. status: Not Supported "
    and I did test a Non-Green Maxtor HDD, the S.M.A.R.T. doesn't show either. You'll need this info before the real problem I'm gonna say in the following.
    NOW, about 10~15 minutes after my Mac mini boot, if I didn't fetch anything from my external HDD, it would goes to sleep itself, that confirmed that the Specification Sheet was true, the Idle = 2.8W and I believe it goes to Idle, NOT Standby or Sleep, which I also believe the Standby or Sleep signal is supposed to be given by Mac OS, but it sounds like Standby or Sleep, BECAUSE the WD HDD suddenly not rotate and the sound it appears that it goes to SLEEP, am I right? I keep Mac awake by browsing the web so Mac mini won't go to sleep (I set 10 minutes in Energy Saver and I checked Put the HDD to sleep when possible)
    Well, That is my big problem when WD Green HDD goes to sleep, because I CAN'T wake it up, NOT eject or Shut down the Mac mini. (OK, I'm NOT sure if it goes to Sleep or Idle)
    First I thought it freezes the whole Mac OS, then I found I still can move many things, such as I am doing right now, post this big problem here. but I am sure the others are freeze! and no matter how many time I click Shut Down or Restart or Force Quit, the Mac mini didn't respond.
    I tried to figure it out because I don't want to Shut Down by force.(5 seconds Press the Power button)
    then I found that if I power down the external dock 7908-UI when Mac fail to shut down/restart/or eject the external HDD, It worked.
    And the Mac OS will appear a window says that "I shouldn't unplug an external device without Ejecting it first" something like that. and suddenly it shuts down very quickly, everything back to normal, it shut down successfully.
    What am I gonna do with this? Am I going to power down my external HDD first every time I want to shut down/eject/restart? Because the Eject the external HDD will cause freeze too! Freeze Finder I suppose.
    Is it caused by 7908-UI ? or Caused by WD Caviar's Green Power management?
    Because I don't trust 7908-UI, it doesn't look like a trusted brand, I've never heard of this SSI company anyway.
    What am I gonna do? Please advise.
    Thanks in advance.

    Please realise that I am not the right person to be asking. I pointed you to a thread where, as a Moderator at the Bombich forums, I felt the need to warn users of CCC that a WD drive might cause problems. The thread mainly just copies what WD have said.
    Obviously your drive will respond/awake/spin up when you access it manually. Some of the problems are...
    •  Most users want to be in control of whether and/or when a drive sleeps -- WD's auto-sleep cannot be disabled and so precludes that.
    •  Most users want their drive to obey settings in Energy Saver -- the WD auto-sleep mechanism doesn't allow that.
    •  Most users want a scheduled cloning/backup to take place during the night. The cloning app starting the backup process should cause the target drive, if sleeping, to wake/spin up so that the process can take place -- it does for all drives except WD drives where the auto-sleep mechanism used doesn't allow it. LaCie drives, for instance, have auto-sleep +as an option+, during which the drive will respond to Energy Saver settings and to software such as a cloning app.
    Please, Mauricette, put you questions/concerns/problems to the reseller or to WD, both of whom took your money without warning you. I am NOT a WD expert! ...or lover! ( )   I became more than disenchanted when I saw that a) WD do not point out the limitations of their external drives at point of sale, and b) WD put the blame for these inadequacies/problems/limitations onto Apple, ignoring the fact that no drives other than WD drives have them. 
    Andreas

  • Big Problem with Zen Micro - won't be detec

    Hello people,
    I got a big problem now with my Zen Micro 5GB. Since Saturday I have having my new PC, Fujitsu Scaleo
    Intel Pentium D 2,8 GHz dual Processor
    024MB Ram
    PCI-e mainboard
    Ati x700se Video Card
    Windows XP with SP2 and several updates were already installed
    Windows Media Player 0
    Now, the problem is, I can't really use it on my PC. A few weeks ago I had the very old firmware. But then I thought I update it (why? I don't know...)I Updated to the version ..0 from Jul 05. It worked anyway...
    So I plugged in the MP3 player to my new pc but it was not really detected or it did not want to work. When it was plugged in, I couldnt open any program. Even if it was Media Source or Opera or winamp... They did not appear. But they were "open" as they appeared in the task manager. So I couldnt use Media Source. So I tried with Zen Media Explorer, all buttons there were clickable but when I clicked on one butteon (like organize music...) it didnt react...
    so I thought: "ok with this firmware, it wont work" So I updated the firmware to 2.2.02 Plays for sure. Neither with the new Media Source on your site nor with Zen Media Explorer (I installed the Update)it does not work. The plays for sure plugin for Media Source wasnt as well helpful. I can drag and drop files on my mp3 player, OK this is one way, but still when it is plugged in, I cant use any other program, as I cant open them.
    I dont want to use the drag and drop way as I then have to download a program for editing mp3 tags and I cant as well make playlists...With Media Source it was so easy... I want to use Media Source and I want my PC react even if my Zen Micro is plugged in...
    So what to do? I thought about installing the very old firmware what I had before I updated to ..0 but where can I download it's
    I hope you can help me
    Regards
    eXMessage Edited by expredator on 0--2006 08:58 PM

    MediaSource with the PFS plugin should work, if the player is being detected properly.
    Presumably it isn't, so you need to verify this by looking in Device Manager when the player is connected.

  • I have a big Problem with IMessage

    I have a big problem with IMessage. Yesterday I downloaded a new keyboard form the settings and option that says keyboard (Japanese) I deleted the keyboard shortly afterwards and now my IMessage will not let me type any messages. I do not know what to do.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>Messages>Send and Receive and sign out and sign back in
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • Big Problem with KT4V. PLEASE HELP!!!!!!

    Hello ewerybody.
    At first I describe you my confiugaration.
    KT4V Mainbord
    AthlonXP 1700+
    256MB DDR 333
    Segate Barracuda 20GB
    CD-ROM LG 52X
    Power Supply 230V
    WIN 98SE
    And now the problem.
    It appears when the procesor is set to XP 1700+. After the temerature of processor rise obove 55 C my computer is shutdown automaticly even if the bios option "critical CPU themerature" is disabled. When it happens something like alarm siren goes off. It is one high and one low sound.
    Another big problem is dramaticaly low ( even 20% - after one hour work ) "system resources". I dont know if it is call like that in english so it is START->Settings->Control Panel->System->"performance".
    Please help!!!!!!!!!!!!

    First thing you might want to do is get a new PSU. Anything under 300W is pretty much going to make for an unstable system for any processor like yours. AMD recommends(if I remember correctly) 300W or better and also read up on this sticky, I think it will help you out.
    http://www.msi.com.tw/program/service/forum/index.php?threadid=1131&boardid=13&styleid=1
    Especially the Power Supply paragraph  8)

  • BIG problem! System's folder got deleted. Please help.

    Hi guys..
    I have a quite big problem here. I accidently delete my system's folder out of the macintosh HD. I was going to delete a folder right beside it but it appears that i delete the wrong one. I know, pretty stupid eh. Symptoms are: cannot login to the OS when the computers starts; flashing of "prohibitory sign" during the startup constantly for about a minute and booted up on windows (i have windows installed in my MBP).
    I've read so many different apple's articles about this. There is one about archive and install (can be found here http://docs.info.apple.com/article.html?artnum=107120 ). It told me to reInstall the OS. So i followed these steps and stopped when i can't select Preserve users and network settings. I assumed that "preserve users and network" is the option that will keep my files rite? The reason im doing this is because I dont want lose all my files inside. There are so many songs and important files inside and I can't think whats going to happen if I lose all that files.
    Any of you guys have suggestion or solution to this riddle? Help is greatly appreciated. Thx a for the attention.

    Archive and Install will save the old system in a Previous System Folder. It does not delete anything. However, it will not preserve anything that was in your deleted System folder because you deleted it.
    A question is how did you empty the Trash? The System folder cannot be deleted unless you authenticate which means you can't delete it 'accidentally.' It's possible the folder is still in the Trash. If that be the case simply open a Finder window on the Trash and drag the System folder back to it's proper location. Of course to do this you will have to be able to start up the computer. If you have a backup system on an external Firewire drive that would do just fine. If not, then you could try to get access to another Mac that supports Firewire. You can then connect the two via Firewire cable. Then boot your computer into Target Disk Mode, then boot the other computer normally. You computer's hard drive will appear on the other computer's Desktop. You can then gain access to the Trash to restore the System folder, assuming you haven't actually emptied the Trash.

  • Hi everybody, I am in Turkey on a long assignment, I need help solving a big problem on my macbook pro os 10.9.3. The other week my wife visited some website and now we have a redirect virus of some sort, and every other time when we click

    Hi everybody, I am in Turkey on a long assignment, I need help solving a big problem on my macbook pro os 10.9.3. The other week my wife visited some website and now we have a redirect virus of some sort, and every other time when we click on a link or anywhere on the page we are redirected to this casino web site, https://casino.7bets10.com/tr/?from=hy9yKXD43jSC-8Oxbw4femNd7ZgqdRLk-dHJpeG9uaXR l. Its the same whether on Chrome or Safari. Does anyone have a solution, thank you!

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
    Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
    Here's a summary of what you need to do, if you choose to proceed:
    Copy a line of text in this window to the Clipboard.
    Paste into the window of another application.
    Wait for the test to run. It usually takes a few minutes.
    Paste the results, which will have been copied automatically, back into a reply on this page.
    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
    Triple-click anywhere in the line of text below on this page to select it:
    PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' \*AutoCad \*dropbox \*GoogleDr\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */  /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1000) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n  "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n  [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n  ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' 's/0/Off/p' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D12 26 48 59 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    7. Launch the built-in Terminal application in any of the following ways:
    Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
    8. If you see an error message in the Terminal window such as "syntax error," enter
    exec bash
    and press return. Then paste the script again.
    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
    [Process completed]
    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
    At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

  • HI! I have problem! When i install firefox buffering youtube videos going goood an next time two weeks later this video buffering have very big problem!

    Hi!
    I have problem with my firefox! This problem is buffering youtube videos. When i remove and next time install firefox youtube video going perfectly or for two weeks later youtube videos have big problem big big problem with buffering!
    Thanks for help

    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    * Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    "Remove Cookies" from sites causing problems:
    * Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode

Maybe you are looking for

  • Database connectivity help needed

    Hello all, I am trying to connect the oracle database and facing the following error. Enter user-name: sys as sysdba Enter password: Connected to an idle instance. SQL> startup ORA-16032: parameter LOG_ARCHIVE_DEST_1 destination string cannot be tran

  • GR for Imported Purchase order vide Inbound delivery

    When I do Good Receipts for Imported Purchase Order using Inbound delivery and 101 movement type ,sometimes CENVAT clearing account gets hit and sometimes it does not get it . Please let me know the criterion based on which CENVAT clearing account ge

  • Need Help. PSD corrupted in middle of workflow.

    I have no idea what happened to my psd. I have never seen this before and am hoping I just pressed some keys. I closed photoshop restarted computer and nothing happened. All these are supposed to have images I was on my last layer & wasted 2 hours. H

  • Sap Script for contract

    hi all,          please let me know the prin program for contracts,and how do i attach the print program to my new script,plz let me know  the procedure, thanks in adavance.points are awarded for all helpful answers

  • File sharing between Mac and PC CS5

    While our graphic designer, who uses a Mac, is on maternity leave, I am doing whatever graphics-type work we have on my work PC. I have CS5 and so does the Mac (I have checked multiple times, we both have CS5; NOT CS5.5 on either machine). I cannot o