Big Problems Browsing & Renting Movies on Apple TV

We have new problems on our Apple TV.
1) Our "All HD" browsing only shows titles through "Batman..." (or around there);
2) The "Top Movies" browsing only shows movie titles A partway through C (starting letter of title);
3) When you actually use the Search option to find and rent a movie title, a whole set of movies comes through WITHOUT any option to "rent" (and these are not just the ones that aren't available publicly for rent yet; e.g. we rented "Rachel Getting Married" two months ago on our Apple TV - now it shows up as only being available to buy...no rental option at all, regular or HD). It seems that the rental option only shows up for the movies that are actually viewable in points #1 and 2, above.
I tried going at it through "Genres" as well - and same issues: limited viewable titles, and limited rental options (way less than what I know can actually be rented - titles you could rent a month ago don't show up with a "rent" option at all).
SO - in sum: we are stuck not being able to view/browse most movie titles (limited to A, B,and a few C titles - and a few short lists like "Just Added," etc.), and it seems that ONLY those that we can view give us the option to rent (so of course this means our rent options are extremely limited as well).
WHAT is going on (?) and can Apple please fix this ASAP...the whole point of having Apple TV is to be able to easily download movies directly from the TV/Apple remote...I hope Apple isn't now requiring people to go back into iTunes to do this...that would take forever to download and THEN Synch on top of that.
This really needs to be fixed. (and FYI we checked for new Apple TV software downloads, says we're up to date; we checked for other updates - all OK; and we even unplugged the Apple TV unit and started it back up again...none of this helped)
Apple: please please respond to this. It's frustrating that this problem has been posted about several times already, and absolutely no response from Apple (on these discussion boards or in terms of providing a fix for this).
Thanks.

The limitation of approximately 200 titles has been discussed before, we can't be sure whether it will be something that gets fixed or not. I'm not really sure what your other issues are, if I use search instead of lists, I find whatever I want and am able to rent or purchase subject to those options being available for that particular title.

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