Big Problems with new macbook

I was wondering if anyone else was having serious fuctional problems with a new macbook---I bought mine a few months ago and sometimes, for hours at a time, it refuses to turn on. I have gotten it repaired several times. I bought an apple because I heard they didn't have these sorts of debilitating problems. Is this common? Does it go away? I have had it repaired at the Apple store twice and the isue always comes back after a week or so? Did I just get a lemon? What would you apple devotees do in this situation?

Kathleen, these problems aren't normal. Usually the quality of Apple products is top shelf but every now and again a stinker will get through. I think you got a lemon.
Call AppleCare and tell them of your continuing problems, be polite but firm. If the first person you speak to isn't able to help ask for a manager. Once again be polite and have them look up the repairs on your Mac. They should agree to excahnge your troublesome Mac with a new one.
Don't wait longer...your Mac is almost new and the problems aren't going to go away...they'll more than likely get worse.
Message was edited by: Mike Sombrio

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