Big red line when I open an e-mail in my BB 8310

Hi,
I'm a new user of BB.
So, since the start that I've use my BB, I've got multi red line, oblique from the high corner right to the left corner in the bottom...
I don't change any settings on my BB or on my BES server...
Can you help me please ?
Thanks in advance.
Yohann

hello / salut
when you receive messages (mail / sms / mms / pin), you have two kinds of messages : the normal ones and the Level-1 messages. You can configure your Blackberry to add colored stripes for Level-1 messages. Mine are yellow for PIN/SMS/MMS messages for instance.
to make PIN messages as Level-1 messages from other messages, from the home screen :
messages application >> hit menu key >> options >> General Options >> Make PIN Messages Level 1
for the rest, there are options, but I forgot where (désolé).
Message Edited by Xandrex on 09-14-2008 09:58 PM
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