Big Red X on my Ipod screen

my ipod is a ipod classic. the issue that I am having is that it was fully less than half of the battery wasted and it turned off. Every time I press the menu button it shows and red X and it says to go to the apple website. does not work, what can I do?

See if you can do a Reset (restart the iPod)
http://support.apple.com/kb/ht1320
If it gets you back to the same screen, try putting the iPod into Disk Mode
http://support.apple.com/kb/ht1363
If the iPod goes into Disk Mode, run iTunes and connect the iPod. iTunes may say something about "recovery" and prompt you to do a Restore. If so, do the Restore. This will erase the iPod, reinstall its software, and set it to default settings.
If the iPod does not go into Disk Mode (or if the Restore fails), the most likely cause is a faulty hard drive.

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I got a big red X on my iPod that won't go away! Help!

So yes, l do have this big red X on my iPod (l'm thinking this is like red ring on an Xbox 360), and no matter how many times i reset it, it won't go away.
I'm thinking this time is no trick, it's messed up. What can i do?
- l did try and connect it to my computer, but it resets, and shows the red X again. It's not even showing up on iTunes, so i can't restore it.
What should i do?!
- It also shows the website "www.apple.com/support/ipod", and when i go there,
it does nothing for me.
Message was edited by: OMGitzSam

This flower? See bottom right of picture.
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%203/c755c2affe31f517891 b5923b32e4bc1.jpg
Settings>General>Passcode Lock>Picture Frame>Off

When i open my ipod i see big red x and my ipod does not appear in itunes what can i do???

When i open my ipod i see big red x and my ipod does not appear in itunes what can i do???

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there is a big red x on my screen and i cant turn it on

Hello, jmwadd.
I'd start with trying to restore the iPod via iTunes while the iPod is in disk mode. Refer to the following article for further information.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
Regards,
Jason H.

Ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this

ipod classic has a big red o with a x in the center , says at the botton of the screen apple support ? how do i fix this?

Hi valdez425,
I understand that your iPod classic is displaying a red “X” icon on the display. I would recommend restoring your iPod classic from Disk Mode. There are steps to following in this article to assist you.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
If you restore your iPod and the issue continues, you may need to set up service by following the links at the bottom of the article.
Thanks for reaching out,
-Joe

My iPod classic was frozen and I reset it. Now all it will show is an apple sign and when I try to do anything it shows a big red X

My iPod classic was frozen and I reset it. Now all it will show is an apple sign, and when I try to do anything It shows a big red X. What do I do?

howdy katie
good luck - deggie's advice is sound (no pun intended)
be sure and take good care of your "Classic", as it truly is a classic (discontinued) - I have seen new-in-the-box on eBay for ±$499 / 160GB model - used around $150-250
ÇÇÇ

Ipod classic will only show apple sign and a big red X when I try to do anything? What happened? How do I fix it?

Ipod classic froze and after resetting it, will only show a grey apple sign and a big red X when I try to do anything. Don't know what happened. Don't know how to fix it. Tried everything it says to do in support. At this point I would be happy with getting it back to factory default.

Hi katieperkins99,
Welcome to the Apple Support Communities!
I understand that your iPod classic is displaying a red X icon on the display. In this situation, I would recommend restoring your iPod from Disk Mode. Please use the information located in the attached article for instructions on completing the process.
iPod Displays a Red "X" Icon - Apple Support
Cheers,
Joe

My big old IPod is stuff with an error stating Disk mode at top with a big check mark in middle of screen and an OK to disconnect at the bottom. Please help I have a lot of reggae music I can't lose.

My big old IPod is stuff with an error stating Disk mode at top with a big check mark in middle of screen and an OK to disconnect at the bottom. Please help I have a lot of reggae music I can't lose.

Ok so I've done what you said and this is what it's come back ....
I don't know that these are the errors , but they're the things which don't look right ...
Throughout the shut down there is a recurring line ;
It says ;
Com.apple.launchd 1 0x100600e70.anonymous.unmount 301 PID still valid
Then there are 2 more which I think are related ;
Com.apple.securityd 29 PID job has I overstayed its welcome , forcing removal.
Then the same with fseventd 48 and diskarbitrationd 13
Oh and on Launchd1 : System : stray anonymous job at shut down : PID 301 PPID13 PGID 13 unmount...
Then the last process says "about to call: reboot (RB_AUTOBOOT).
Continuing...
And stops ...
Hope this means something to you ... Thanks again for your help so far :-)

TS1382 My 160GB iPod screen shows a red x with a red circle around it, what can I do?

My 160GB iPod screen shows a red X with ared circle around it, what can I do?

Hi there kodi_abbott,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
-Griff W.

TS1441 iPod Classic showing a big red x what's going on?

iPod Classic showing a big red x what's going on?

See TS1463: iPod Displays a Red "X" Icon and Corrupt iPod classic.
tt2

Ipod Has big red X with circle around it

When i unplugg my ipod it says to connect to itunes and restore, when i plug it in to restore, i get a big red x with a circle around it, i checked support and it said press middle + menu, then when apple shows up to press middle + play
i tried and it wont go to disk mode, no matter how many times i try, it goes in diasnostic mode though, how do i fix this?

When i unplugg my ipod it says to connect to itunes and restore, when i plug it in to restore, i get a big red x with a circle around it, i checked support and it said press middle + menu, then when apple shows up to press middle + play
i tried and it wont go to disk mode, no matter how many times i try, it goes in diasnostic mode though, how do i fix this?

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My ipod wont 160gb wont let me turn on anymore it keeps showing a big red X and tells me to go to this site what do i do ????

My ipod keeps showing a big red X and tells me to go to this site what do i do ????

See here:
iPod Displays a Red "X" Icon
B-rock

BIG RED X WITH CIRCLE AROUND IT

What happened? I have an 80GB IPod Classic, and all of a sudden a big red X appeared.

I do not have the iPod classic, nor I have seen this icon before. Cant find it too on the following link
http://docs.info.apple.com/article.html?artnum=93936
but seems it is a hard ware issue (=sad iPod?), have a read of the following and see whether it works
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

HT1212 my ipod screen is cracked and i can't sync my ipod on to itunes becauseit it is locked with a password and i can't enter the password because the heat sensor is messed up and i don't want t restore it and lose everything so how can i get passed tha

My ipod screen is cracked and i can't sync my ipod to itunes because it is locked with a password and i can't enter the password because the heat sensor is messed up on the ipod becasue of the screen and i don't want to restore it and lose everything. What can i do?!

All you can do is to restore and thus erase the iPod unless you can get a data recovery company to preserve the data.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Big Red X on my Ipod screen

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