BIG THANKYOU TO MOD STUART

Thankyou Stuart and the rest of the mod team for being the only people that actually listen and bend over backwards to help people with broadband problems, these guys should be the main call centre for customer service and fault reporting, BT should sack the entire team in india, they are terible, no manners, and treat you like 2 year olds with no knowlegde of what your talking about. Thanks again guys, although im having issues(maybe) with neighbours electrical equipment, everything else that can be done as been done, and im very gratefull for all the help and work you have put in to help resolve my broadband issues.

john46 wrote:
Nice post boe
I'll second that. It's terribly sad that, despite expertise being available BT will not see fit to extend it to provide decent customer service on demand. Alas, it's the industry standard and there is no commercial incentive to improve as long as their rivals are just as bad or worse. So much for the benefits of competition which were promised when our services were privatised.
You can click the white star next to this message if you think it was helpful.

Similar Messages

A big thankyou to Apple

Hi Everyone,
Well after almost 18 months of constant work, 2 versions of Pages and numerous backups, Thomas Strange 3 is finished. Sorry I can't say the real title yet the publisher still wants to keep it a mystery.
Anyway, I have to say a big thanks to Apple for creating an application that makes the process of writing so much easier. Unfortunately I've now had to save the document as Word so that the editor can do his bit. I still can't convince him to get a computer that just works.
I wish everyone on the list a pleasant break and new year. I do drop in often though I've been a bit lack of posting of late.
Cheers
Chris
http://www.thomasstrange.com
PowerMac G5 2.5 Dual; PowerBook G4 15 Mac OS X (10.4.8) Apple Cinema Display

Hi, I am new to the site and a new iMac user. (prev pc with microsoft office and microsoft works.
Congratulations!! I want to write. I aologize if you have heard this many times.
I "journal" and want to use home computer and laptop. I currently have a HP laptop with Micrpsoft Works. I tried writing a file in AppleWorks6 on my Mac and emailed to myself. Likewise I wrote something on the laptop and emailed it. My laptop opened the Appleworks file but it made no sense, my iMac will not open the text from the HP. It said something like no application. I tried apple works, wouldn't open, and there is a 30 day trial on iWork but it would not open, so I may have done it incorrectly. Bottom line is I want to work on the same thing from both computers. I am seriously wondering about getting a macbook for this. And if I do, what program works? What did you do??? Thank You!! Sandy Bowling

God Bless You All! A BIG THANKYOU!

Thanks to everyone who has posted help for the well known problem of Itunes not recognising the Ipod! I have a 30GB Ipod Photo which was working perfectly well until I installed the latest updater 2005-26-06 with Itunes 4.9. My ipod just could not be recognised by Itunes until I reverted to USB 1.1 and restored my Ipod back to updater 2005-03-23.
I had all the problems with the 2005-26-06 that have been mentioned elsewhere; Firmware Update Failure, Format Disk Write Error etc etc. I persevered and after a total of 10hrs slogging my way through the discussion pages I then did the following:
1. Disabled USB 2.0 by using device manager.
2. Restored back to updater 2005-03-23
3. Plugged my Ipod into the mains to flash the system.
4. Plugged my Ipod back into my laptop and BINGO!
I now have my beloved Ipod up and running again and will be forever grateful!

I was having issues as well. So being a lurker more than a poster, I came across this which has a few solutions too -
http://discussions.info.apple.com/webx?128@@.68b6e551
Purchasing the firewire, and connecting that way worked for me!
Thanks and good luck!!

Thankyou Apple

A big thankyou to Apple at Bluewater. Spent a few trips back of forward of late as my iMac's disk drive had started to fail, would no longer recognise many cd's or burn any and I also managed to get a blank dvd stuck in it.
Picked it up today - new superdrive fitted and best of all no charge - yippeee
Thats quality service for you.
Drew

Funny... I've been compelled to write in these forums ever since I purchased my iPhone! Dust started collecting under my screen after a week, so I sent it back. Eager to please and with great enthusiasm, they replaced my iPhone immediately! with a refurbished phone that had a blown speaker...
Then I got a dropped call while talking to customer support. I'm so absolutely infuriated and on the edge that I can barely NOT kill everyone in sight. But at least I was nice to CS agent on the phone. That's good karma, right?
Message was edited by: editsowens

Discussions: Some Thoughts From Abroad

Hi all,
I would like to add some thoughts on the points debate. I think we all recogonise that the majority of users of Apple Discussions are in the USA, I don't have a problem with that, it's a fact of life. However, the new points system does have a bias towards those replying from the same country as the OP due to time zone differences.
I don't ever see the day when I can imbibe in the Lounge with the 4s and 5s. By the time I get to my computer each day, all the questions I am able to answer have already been answered unless there are a few insomniacs around, or I become one myself!
I liked the old system of awarding points. Not just because I was able to get a few myself, but mainly because I was able to give recognition to someone who had helped me expand my knowledge of Macs, even when I was not the OP or after the question had been answered. I realise that this system was open to abuse, but only by a few surely. Limiting the amount of votes one could award each day according to your Level would address that.
In closing I would just like to say a big thankyou to all who keep these Discussions going. Your work is appreciated.
Cheers
NikkiG

737/3183
Hi NikkiG,
"I liked the old system of awarding points. Not just because I was able to get a few myself, but mainly because I was able to give recognition to someone who had helped me expand my knowledge of Macs, even when I was not the OP or after the question had been answered. I realise that this system was open to abuse, but only by a few surely. Limiting the amount of votes one could award each day according to your Level would address that."
And this possibility of awarding others was shaping a very different spirit:
A lot of tips could be found among "side-replies" that were on topic but coming later, after the OP was already satisfied with the urgent fix.
It was also shaping a spirit of sharing knowledge in a deeper, more elaborate way. To me this was really about a community of people who shared this kind of enthusiasm for good knowledge, for sense and for general improvement.
Now that we live in immediateness, the "game" is much more about Shooting First, the one short and "simplified" answer that would, yes, quick-fix, but also kill most of the "side-discussion" as considered almost off-topic...
"By the time I get to my computer each day, all the questions I am able to answer have already been answered"
Well, the general feeling, anyway, no matter what time is it in Australia, is more like
"By the time I'm done reading the question as it appears on top of a forum, one or two "Link-to-TheXLab"-type of quick answer have already been copy-pasted within the same minute"!
(not only Donald but some others who are better at self-censorship, who manage equally well in the new system or who don't speak much because they don't know enough about true reasons/motivations, have left a word or two here, in their own way, about your feeling)
"A bias towards those replying from the same country as the OP due to time zone differences"
I see what you mean,
although for me European at the contrary there is not anymore this period of disabling the "20% chances" thing that I was feeling in the Old Discussions
you still can give quick replies to some newbies from Japan/New Zealand/Australia, but I agree there may not be as many as those from the US...
Your suggestions:
I second and support them, but I'm not sure, now that the system works again smoothly with no slowing down
- Thanks so much Mods!! -
whether they are very high anymore on the list of priorities?
This depends also on the "political" point of viewing them. If with Tuttle we consider that "many of the new features mainly enhance the forums' usefulness to Apple"
(my main personal guess about this aspect, would be about the gain in Phone Technical Support Crew management)
possibly there will be no more changes about this?
Possibly even more immediateness in the future,
after all we are seriously entering the "iPod world" now, although let's hope the good old times of computing being a matter of a few Cupertino geniuses and a bunch of truly enthusiastic pure Mac people, is not too far gone now?
Let me finish with your words, as they are exactly those I'd have liked to write myself:
In closing I would just like to say a big thankyou to all who keep these Discussions going. Your work is appreciated.
Axl

What was the problem?

About 6pm yesterday I lost internet connection.
tried resetting the home hub 2 and was getting orange light on broadband.
did this numerous times over 2 hours, rang the broadband update line and no faults reported.
@9pm gave in and rang the helpline!
tried various things, failing at each hurdle before they took a mobile number and said they would do a line test.
rang me back 10 minutes later - reset the hub and lo and behold - broadband!
Just interested as to what the problem could have been, if anyone knows?

Thats exactly the same problem i've been having for the past month,they found a fault on my phone line yesterday.sending an engineer this afternoon to sort it out,so fingers crossed i'll be a happy bunny this afternoon lol
I have to add a big thankyou to the mods on here you've been really helpful and got things done

Would love Steve Jobs to contact me for in setting screen tinting orange for seizures as OK WE HAVE DONE IT AN ORANGE PROTECTIVE SCREEN OVERLAY FOR IPOD AND IPAD STOPPING JOHN'S photosensitivity SEIZURES AND STOPPING EYE PROBLEMS WITH USAGE

OK WE HAVE DONE IT AN ORANGE PROTECTIVE SCREEN OVERLAY FOR IPOD AND IPAD STOPPING JOHN'S SEIZURES AND STOPPING EYE PROBLEMS WITH USAGE ABLE TO CUT ANY SIZE FOR PHONES EG
Contact me Steve the idea is great and the pictures are reveal a better depth perception of colour call me a Mum that created a diffence for her son and kept him communicating on his ipod and his ipad proffessors were amazed at childrens hospital and would love to show you my ideas in making it built in to your ipod and ipads or any computer for that matter everyone i show is blown away not only that but a wider customer level will be reached from a Mum that made a difference for her son that was unable to communicate and then had seizures so developed my own cover that allows him to chat all day without having any eye problems.
So we now sell the covers on ebay to help others access technology that they need in order to survive and live happily as without his ipod or ipad and him telling us what was wrong he would of died he had respritory lung disease photosensitive epilepsy a metabolic condition that could of killed him anytime from stroke or seizure battled with using all types of technology but now is a dream come true.
Would love for this to be enabled in the setup of all computers alike to protect eyes and allow more users to speak and communicate a big thankyou to the creators and designers fabulous but please can you call me as this could make you even better i mean will and also give me more time.
From one praying God fearing Mum
Nadine
Call me i do have better pics they were too big to upload orange covering on right hand side

Going through the feedback and support pages will be a waste of your time. Apple won't respond to feedback, and support can't do anything regarding product suggestions, particularly not from a company with an existing product they wish to sell. The only attention you might get from Apple would be possible interest in selling your product through the Apple Stores, and I don't know how Apple chooses the third-party products they sell. All I could suggest would be writing to Apple's corporate headquarters:
Apple
1 Infinite Loop
Cupertino, CA 95014
with perhaps "Attention: Retail Sales Division" and telling them about your product and your interest in it being sold through the Apple Stores.
Regards.

Maxdb 7.7.4 wont start ERR_WRONGDBSTATE Operational State UNKNOWN

Hi,
We are running maxdb 7.7.4 on a linux suse 10 environment.
The system was shutdown the other week and we cannot get it to restart
When we try and restart we get the following in the dbm.prt
client connection was established at 2010-11-03 01:13:04 (client process has process ID 4520 on computer 169.254.82.132).
2010-11-03 01:13:04 0x00002cd0 INF        283 DBMSrv   Command 'auto_extend show' is being executed.
2010-11-03 01:13:04 0x00002cd0 INF        419 DBMSrv   Command 'auto_extend' has ended with return code 0.
2010-11-03 01:13:04 0x00002cd0 INF        283 DBMSrv   Command 'auto_update_statistics show' is being executed.
2010-11-03 01:13:04 0x00002cd0 INF        419 DBMSrv   Command 'auto_update_statistics' has ended with return code 0.
2010-11-03 01:13:08 0x00002cd0 INF        283 DBMSrv   Command 'db_online -f' is being executed.
2010-11-03 01:13:08 0x00002cd0 ERR     -24580 DBMSrv   ERR_COMMAND_FAILED: Command 'db_online' has ended and failed with return code -24783.
                    0x00002cd0 ERR     -24783 DBMSrv   ERR_WRONGDBSTATE: Operational state UNKNOWN of the database instance is unsuitable.
                    0x00002cd0 ERR     -24779 DBMSrv   ERR_DBSTATENEEDED4: Database instance must be in one of the operational states OFFLINE, ADMIN, STANDBY or ONLINE.
2010-11-03 01:13:15 0x00002cd0 INF        283 DBMSrv   Command 'db_online -f' is being executed.
2010-11-03 01:13:15 0x00002cd0 ERR     -24580 DBMSrv   ERR_COMMAND_FAILED: Command 'db_online' has ended and failed with return code -24783.
                    0x00002cd0 ERR     -24783 DBMSrv   ERR_WRONGDBSTATE: Operational state UNKNOWN of the database instance is unsuitable.
If we connect via dbmgui it shows it being in a u201Cunknown stateu201D
If I run a db_state command via dbmcli it returns:
OK
State
UNKNOWN
If I run a show state command via dbmcli I get the following message ( sorry about the retype )
OK
ERR 11311 IPC idfile: u2018/sapdb/data/dbspeed/EP4u2019 open error, no such file or directory
Bad magic number in /sapdb/data/wrk/EP4/rtedump_dir/RTEMemory_Table.0: 0x0x found (expected 0x184541191x)
No mapping chunk entries found
u2018RTECons_MemoryDumpMappingu2019 instance could not be created
Failed to map memory dump files
ERR 13638 RTE    RTE_ConsoleRequestCommunicatio.cpp:280
ERR 13638 RTE    2010-11-22 07:13:45 RTE error 13638
ERR 13638 RTE    Console: Server DB u2018EP4u2019 has not been started
Any ideas ??
Thanks in advance
Gary Vaughan

Hi,
Problem solved - a big thankyou
I actually had tried removing the directory contents but not the directory itself.
I had not found the oss note.
Thanks again
Gary Vaughan

Integration of a Fireworks CS4 Generated Slideshow Into Dreamweaver CS4

Hi,
I'm new to this forum and this is my first post. I am no dreamweaver expert so I came to you guys for help.
I'm making a layout in photoshop that is going to be exported to dreamweaver. The thing is I want a flash slideshow to be integrated into the layout. But in a way that its is partially covered with a Layer.
You will understand if you see the image below.
http://www.mediafire.com/?sharekey=4...75f6 e8ebb871
I want it to be in the top right corner. I think I can make the flash slideshow no prob, but how to get it there I have no idea.
I thought maybe I could add a layer in Fireworks for the section covering the slideshow (I dont know if thats possible) and then leave the space in photoshop blank. Then I could maybe import the slideshow to dreamweaver. Can I do that? and how? or is there a simpler way?
(BTW I am slicing the Photoshop layout to export)
I hope I made some sense.
Thanks in advance.

Hello again Pziecina, just wanted to say a very quick thank you. I think I can get the slideshow to work if I remake parts of my site, but I have 5 assignments on the go and thats not really feasible right now, but what really interested me was the links you posted yesterday regarding CSS. As mentioned I have 5 live assignments and have been spending my mornings/afternoons/evenings whittling them down, and when I posted here yesterday I was a little worn out, and my focus was not what it could, or should be. But late last night I took an hours break and had a proper look at the CSS tutorials you posted, and would like to say a very big THANKYOU, although its a bit off topic, I was a little apprehensive of CSS, but one hour into the first tutorial and Im hooked, thats not to say Im anywhere near proficient, but really enjoyed myself following the tutorial, (even though it was at the expense of assignment time ), so, very glad I came here with my slideshow problem, and thanks again

Import fireworks cs3 slideshow into Dreamweaver 8

Hello, Im trying to get a slideshow created in Fireworks cs3 to work in Dreamweaver 8. I cant seem to get the html file it generates to slot into a Dreamweaver page. When I double click on the slideshow html file in Dreamweaver it opens a page that looks as though nothing is on it, just a lot of shading and a missing image, but tappin F12 to view in browser shows the slideshow works, but how do I get it into a page in Dreamweaver? Thanks in advance

Hello again Pziecina, just wanted to say a very quick thank you. I think I can get the slideshow to work if I remake parts of my site, but I have 5 assignments on the go and thats not really feasible right now, but what really interested me was the links you posted yesterday regarding CSS. As mentioned I have 5 live assignments and have been spending my mornings/afternoons/evenings whittling them down, and when I posted here yesterday I was a little worn out, and my focus was not what it could, or should be. But late last night I took an hours break and had a proper look at the CSS tutorials you posted, and would like to say a very big THANKYOU, although its a bit off topic, I was a little apprehensive of CSS, but one hour into the first tutorial and Im hooked, thats not to say Im anywhere near proficient, but really enjoyed myself following the tutorial, (even though it was at the expense of assignment time ), so, very glad I came here with my slideshow problem, and thanks again

Approved Quicksilver with 3000 CL after EO

First post, long time lurkerI have done a lot of research on line with credit and FICO scores and I have to say, I got the best information and advise from this Forum.So BIG thanks to everyone!!! A little background about me... Until December 2014, I had no credit whatsoever, never bothered to use one. I tried signing up for a few CC a few years back, but always got denied. Exacerbated by the fact that I have almost the same name as my father, so even though I am an authorized user on 3 CC's with excellent credit history, it never showed up on my file; Even now LOL. No student loans or installment loans, my file with the CRA's is probably razor sharp with how thin it is.Started my credit journey with the Capital One Secured credit card on 12/2014 with a CL of 200, a month later I deposited 1000 to raise my limit to a total of 1200. I charge 1400 on the card on average, but always paid in full, making sure that my account only reports less than 10% utilization. On 6/20 CapOne gave me a CLI of 300 On 6/17/2015 I applied for the Barclays Apple Rewards and was approved for 3000 CL. Against my carefully laid out plan, I decided to go on a mini app spree. Checked multiple sites for pr-qualified offers; It was a negative for Chase, Amex, and US bank; but CapOne showed I qualified for Venture and Quicksilver Visa.I remember clearly Quicksilver Visa requires "Excellent" credit, not Limited 6 month credit history with 2 accounts; 1 was just recently approved. Brimming with confidence of my recent success, I decided to apply anyway... I ended up with the 7-10 days letter The pre-qual result was probably a glitch. Not loosing hope, and not wanting to waste 3 hard inqueries, I decided to scrounge "the" Forum for an alternate recourse. Lo and behold, information on the forum led me to CapOne's Executive Office. Sent and email explaining my full situation and my excellent payment record even though I had a short history. I informed them that I had made a mistake applying for the Quicksilver Visa and, if possible, to use the already generated credit report on a Quicksilver One Application instead.Nicole from the EO team got back to me after 4 business days and informed me that, unfortunately, because they are 2 different products (Quicksilver and Quicksilver One) I would have to resubmit an application and suffer another 3 hard pulls. Another option was that she can forward my current app to the Credit Underwriter for a recon and a soft pull. After asking for additional info (ie. Income, Rent, other Investments) I was told to wait for an email on the Final Decision. Yesterday, with all hope lost, I received my approval email for the Quicksilver with 3000 CL and no annual fee!!! Woohoo!!!I wil now be gardening until at least July next year, hopefully by then, I will manage to get Chase Freedom and an Amex Card; Perhaps a Visa Signature Card too, if I'm lucky.So a BIG thankyou to Everyone on the myFICO forums for contributing to the wealth of knowledge and informtion that enabled me to be where I am right now and acheive the results I have!!!

Congrats! In my wallet: Venture 15k; Barclay Ring 12.5k; Discover 10k; CareCredit 7.7k; Amazon Store Card 5k. QS 5k; Band of A Travel Rewards 3.5k; Bank of A Travel Rewards 3.5k; Bank of A Platinum Visa 2k; Barclay Apple Rewards 2k. Total Credit: 66,200. 7/2-FICO: EQ - 788; TU - 777; EX - 690; Utilization: 12%; GOAL: 780 across the board then 800 across the board. Inquiries: EQ: 5 TU: 6; EX 3; Chapter 13 seven years May, 2015. Reset my garden date to 6/27. Gardening until further notice.

How to enter underscore "_" to login to Sony Bravi...

Hi,
I am unable to work out how I can login to skype on my Sony Bravia TV with Skype/Camera/ Microphone provided
I need to enter the underscore "_" included in my own and the call destination's login name, into the Skype login box on a Sony Bravia TV with Skype provided (HX923).
Does anyone have the answer?
thanks.
Solved!
Go to Solution.

Hi Simon,
Thanks for your suggestion, I tried using the selection to 'ABC', this only changed to capitals, but I then saw the blue button now showed '123' which did not work until when pressed twice more it changed the set to '!@?' which had all the neccesary characters!
Your suggestion provided the answer to my question and frustration, so a big thankyou for your reply.
AndyNorwich

Iso 5 update fail

i tried to update to iso 5 through itunes it failed (like it would seem everybody elses) with the error 3004. now my itunes will not detect my iphone to restore it. my iphone will not start it goes to the start up apple symbol the loading bar comes up for a second then it goes to the spining loading timer for a bit then does this process all again.
i have no i dea what i can do if anything, i have tried redowloading itunes this does not work i hve runthe software update on my macbook pro and this does not help either.
if anyone has aby suggestions they would be much appreciated?
thank you in advance

Hi all,
After three weeks of sorting repairs etc, Apple have decided to replace my iphone without a charge.
A big thankyou goes out to Apple!!

Record of Thanks -In gratitude !

Folks,
Thought, In this august forum many of us have learned a lot ..from our questions from others questions, from advise, from answers ....from various directions we learned we may have awarded points, but I opine that there is more than assigning points ...a BIG THANKYOU !! I desire to place my record of thanks here to the names mentioned below and those I woudl have forgoten but certiany learned ( & Earned !!) You too are welcome to place your record of thanks ..before the year ends !
Juluis , ALEX, Auke and Wolf !Thanks & You all have a great holiday and great new year !

Thanks to all for contributing to an interesting year, and all the best for the next year 2008.
Kind regards,
Julius

Resize question for gallery

I need to run a slide show in "kiosk" mode where the image
takes up as much of the screen as possible. The screen will be set
to 1024 x 768, so basically I need to make sure the images either
show at 100% because they fit, or reduced to about 85% because I
know some of them are too big for kiosk mode.
We are hoping to avoid having to create a sub-library of
images that are resized down to 85%.
Yes, I know resizing in the browser will cause degredation,
but the max size of each image was decided on before we dreamed up
the kiosk mode. So, new images going forward will be resized to the
right size, but we can't resize the existing ones.
QUESTION: Can Spry handle the task of resizing an image to a
max height? Or can it only spit out what I put in?

Hi dbonneville,
If your XML has the image widths and heights embedded in it,
you can use an onPostLoad observer on the data set to run through
each row of the data set to constrain the image width/heights to
the proper dimensions.
Something like this:
var dsPhotos = new Spry.XMLDataSet("photos.xml",
"/gallery/photos/photo");
dsPhotos.addObserver(ConstrainPhotoDimensions);
function ConstrainPhotoDimensions(notificationType, notifier,
data)
if (notificationType != "onPostLoad")
return;
var maxWidth = 200; // Change this to whatever you want.
var maxHeight = 200; // Change this to whatever you want.
var rows = dsPhotos.getData(true);
var numRows = rows.length;
for (var i = 0; i < numRows; i++)
var row = rows[ i ];
var w = parseInt(row[ "@width" ]);
var h = parseInt(row[ "@height" ]);
var ratio = (w > h) ? ((w <= maxWidth) ? 1 :
maxWidth/w) : ((h <= maxHeight) ? 1 : maxHeight/h);
row[ "@width" ] = w*ratio;
row[ "@height" ] = h*ratio;
--== Kin ==--
P.S.
I just typed that in real-time, so I haven't actually tested
it in a real browser.

BIG THANKYOU TO MOD STUART

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