Big trouble after updating 2nd gen. Nano (8GB) to firmware v1.1.1

I bought my new 2n gen Nano (8GB) today at the airport and initially it worked fine with itunes 7.1. However, when I got to the hotel and connected to the Internet it asked me to upgrade to v1.1.1... I said yes, the update process finished without any errors but all I can see now is a blank screen. I tried everything (5Rs) and more but to no reveal. Now I would like to revert back to v1.0.3 but I don't have the files (.ipsw) in my \Documents and Settings\username\Application Data\Apple Computer\iTunes\iPod Software Updates directory anymore.
Has anybody an idea of where to get these file???

Unfortunately, it is very rare for an actual employee to come on the forum (despite the legend showing an icon for users to be able to identify Apple Employees when they do post). Most of us are users that try to help each other out.
Sorry you're having trouble with your iPod. I've said this before (and hope to be able to keep saying it) but I haven't had any of the problems people have had with the new iPods except for the issue with smart playlists that initially existed but was fixed with the 3rd firmware update released. iTunes 7.0 and later has been an interesting pain though...but still I've been pretty luck with that too. Only odd thing I had happen was it kept sending me to the Japan store (which actually had some pretty cool music! Just sucked that I couldn't purchase it since iTunes was smart enough to know I was a US customer!). Hope things work out for you soon!

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