Big trouble setting up second email account

I only use my playbook at home with our wifi. I have my main email address account set up perfect. Now I am trying to set up a second account for my work. I have gone through all the settings with our Internet provider and the email host, all settings are correct and verified. Yet the playbook still will not except these settings. Please help???!!! Any ideas?? Thank you

Hello. Please explain; does it give an error or...? Does it have infinite loading or...? 
Please give a bit more details?
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi

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