Bill charges vary every month

my bill has literally been exactly for many years. now throughout all of 2014 I finally noticed every month is slightly different. I do not go over my minutes or data, or anything of that nature. does this happen to anyone else??? I don't get how fees and tax charge can change on the monthly

Mine always changes within a few tens of cents of each other every month. The only thing that changes is taxes, but no one has ever been able to explain to me why the slight variation.

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If you buy a paid app does it charge you every month?, If you buy a paid app does it charge you every month?, If you buy a paid app does it charge you every month?

If you buy a paid app does it charge you every month...?

Ya know, when I read your post I read "...buy an iPad..." so my previous answer isn't even close to relevant. Sorry!
To answer the actual question, no, most Apps to do not charge monthly.

Bill is wrong every month

My bill has been wrong every month for the last 7 months. This month it is wrong by $585. When I talk to Verizon they say it will be taking care of, but when I check my account nothing is done. So, I call back and the agent says that I see the notes stating it should be credited but the previous agent did fill out any forms and process it.. When asked to speak to supervisor they say none available and they will call be back, which never happens. I am promised by every agent I speak to that they will take care of the problem and it does not happen.
Anyone else having this problem?

May I ask what are the reason(s) they've giving your for the over charge to begin with? Are they saying that you've exceeded your monthly limits in any capacity? Fail to return an EDGE device? What are the particulars?

Why Do The Regulatory Charges Change Every Month When Nothing Else Does?

The charges for:
Fed Universal Service Charge
Regulatry Charge
In the Verizon Wireless' Surcharges change each month on each of the phone lines in my account. None of the other charges change. If they are based on a percentage they should stay the same if all other charges do. If they are a flat amount why do they change every month?
I tried to use Live Chat but all agents are always busy.

They change every 3 months because every 3 months the FCC changes the rate. It never changes by much and this charge is pretty minor in the scheme of things. I doubt any increase in the fee amounts to much. And some months the fee goes DOWN. For the 1 year we had the same service with no changes our USF fee varied by no more than 5 cents per line.
Also if you add or subtract features the amount will change because that fee is percentage based. For the record the USF should drop a few cents for the next 3 months since the FCC lowered the rate.

Two renewal orders and charges showing every month for one account and same renewal package, WHY

Why am I charged twice with two different orders every month for one package of 800 mins. Are they giving me 1600 minutes! I need only 800 minutes please, so please refund these extra order charges please. I just noticed this thing month today and on checking order history find that same practice has been followed for all my previous months transcations!

Hello and welcome to the Skype Community.
The duplicate charge has been reversed and the funds will be returned to you.

I am being harassed by customer service the day after my bill is due every month.

At least 6 phone calls every day, beginning at 5am, followed by text messages. All you have to you is tell me once, via text, that my payment is due. I indicated on my Verizon Wireless account online that my preferred method of contact is text message. I do not appreciate the harassment, as a customer of 11 years, who always pays the bill without disconnection. Here's a novel idea - Leave me a voicemail, automated or not, and you will get the message across. Of course I'm not going to answer the phone at 5am, but that is no reason to call me every 2 hours for the rest of the day! Calling every 2 hours is not going to magically make more money appear in my bank account. Yesterday it was 5:43am, 9:10am, 10:21am, and 11:24am. I answered the one at 11:24am to indicate to the service rep that I was planning to pay my bill the following day, but just waiting for a check to clear in my bank account. When the service rep actually picked up from the automated calling system, it sounded like she was on an airplane rifling through a big stack of papers in a microphone. I couldn't hear a single thing she said, and just tried to yell over the background noise that I was paying my bill the next day. Finally I had to tell her that I was hanging up because I couldn't hear hear at all. Today so far I've been called at 5:43am, 7:36am, 9:36am. I paid my bill at 9:30, and just got another call at 10:07am and 10:14am. No voicemails, of course. I do not appreciate this treatment, and it disgusts me to be harassed on this level. It's inhuman.

mrhelper If I am paying my bill late, it does not mean I am deserving of harassment. It means I deserve to be called and notified of my late payment and asked for said payment. It does not mean I deserve calls every 2 hours beginning at 5am. I'm talking about harassment here. It is illegal for a debt collector to harass you under the Fair Debt Collection Practices Act (FDCPA). It does not mean that you don't still owe the money, but it means you are entitled to being treated like a human being about it. There are laws being broken here. I'm filling out a report with the FTC, and hopefully they will consider changing their methods of contacting their customers. My phone has never been disconnected, but yes, I have delayed the payment a few days past due before. Sometimes the money just isn't there on the exact day the bill is due, but I always pay it. Such was the case this month. I am on a road trip across the country, have no access to my bank, and had to wait for a paycheck to clear from across the country. There was nothing I could do except wait. My snarky response to anyone else is because the point is being missed about my complaint. I didn't write this forum post to get lectured about being responsible about my bills. I wrote this post because I am reaching a dead end with contacting Verizon Wireless customer service directly. They seem to pigeonhole you into using their social media outlets. Instead of hearing from Verizon Wireless directly, I hear from people who are just trolling this forum to be mean to people.

I see that canceling membership seems to be a common issue. I have followed all of the steps that were given but there is no cancel option given to me. My account says I am on a 1 year free membership as a student yet I am being billed $19.99 every month.

THE WEB SITE INSTRUCTIONS ARE POOR. THEY SAY TO CLICK THE STILL NEED HELP BAR BUT THIS CYCLES ME BACK TO THE FORUM? IS THERE A PHONE NUMBER WHERE AN ACCOUNT REP CAN HANDLE CANCELATION DIRECT
Y?

Moving this discussion to the Adobe Creative Cloud forum.
Xxxhhhhgggg for information on how to cancel your membership please see Cancel your membership or subscription | Creative Cloud - http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html. If you are not receiving an option to speak with a member of our support team then please utilize a different web browser, computer, mobile phone, or tablet.

Why am i being billed from the corporate office for 5.85 every month?

since i bought my ipod ive been billed 5.85 every month. Why? and how about a refund for that? dont know why im being billed didnt know there were hidden feees either. ne one no why?

Could be that you subscribed to a auto-renewing item. See:
iTunes Store: Purchasing and managing auto-renewing subscriptions

Question about bill charge!

I am a little upset with the bill charge for this month. I can't accept this charge.
My plan was Family share plan 700 last month, and I added one more line.
Then, some days later, I changed my plan to Family share plan 1400 because I thought that we might need more minutes.
However, the bill of this month is $292.65! Voice charges are $130.05, and other charges are more about $50!
I can't understand this bill. I changed my plan to upper level in order not to happen this king of things.
Please, help me. Any help and solution will be appreciated!

nubhong wrote:
I am a little upset with the bill charge for this month. I can't accept this charge.
My plan was Family share plan 700 last month, and I added one more line.
Then, some days later, I changed my plan to Family share plan 1400 because I thought that we might need more minutes.
However, the bill of this month is $292.65! Voice charges are $130.05, and other charges are more about $50!
I can't understand this bill. I changed my plan to upper level in order not to happen this king of things.
Please, help me. Any help and solution will be appreciated!
Lots of things COULD be happening here. Your minutes for the 1st half of the month would be prorated if you didn't request the change take were back dated. For example if you made the change on day 15(15/30 * 700 = 350 minute allowance) of your cycle and had already used 450 minutes, you would have been over for the 1st 15 days by 100 minutes and have to pay an overcharge of $45($0.45 * 100 = $45). Charge would have been greater if you were further over in minutes. Plus you would have to pay the additional charge for the 1400 minute plan for the last 15 days of your billing cycle. For the additional line, you would be charged for the month for that line plus the taxes and any data plan or data charges if you didn't have a plan. You don't say if you have a texting or data plans. Did you send/receive any texts without a plan? Did you use any data without a plan or go over in your allowance. Anything we tell you is just speculation without more information.

Why do I have to pay for a charge that I should not of been charged then wait for the credit in two to three billing cycles? If I don't pay it I get charged $5 a month late charge?

So I spent a considerable amount of time on the phone with Verizon about charges on my wireless bill. The conclusion of it was: Pay the charge and we will credit the charge or it will show as a balance due with a $5.00 late fee every month. I got two phones on a promotion in November. Part of the promotion was no activation fee. Got my first bill and a $70.00 activation fee was on it. On line chatted with Verizon and they said it would be credited in two to three billing cycles. I paid my bill minus the activation fee. This month I have a $5.00 late fee and a $35.00 restocking fee because they messed up and sent three phones and I returned one. It was not activated. They might credit me that money back. What is going on?????

I am so very sorry for any aggravation you've experienced getting your billing straightened out, Nunu1957. It's true that it can take 1 to 2 billing cycles for some account balance adjustments to appear on a statement. While I know you'd rather not have paid your activation fees, the terms of your agreement do require you to do so in order to avoid late fees or even involuntary service interruptions.
I am concerns about the restock fee. If the device was sent to you in error, you should not have been billed a restock fee. You stated that there may be a refund for the fee. Has that been confirmed?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Recurring Charges - That are credited every month but appear the next month.

It has become a ritual for me to call Verizon every evening once my bill is available to be viewed. I am being charged a termination fee every month for a line that is active. And, every month I end up having to call and speak with a customer service agent to have it credited. This is extermely frustrating.
I made a call to V this evening about the same issue and I was told that my account has been noted and someone in internal revenue is looking into this issue to get resolved totally. My issue with this is that is should have already been resolved a month ago.
I need this issue to be resolved immediately. I don't want to have to wait for the new bill to come out every month to have this error credited. It is very confusing and frustrating.
Any ideas?

Hi qclark,
Unexpected charges on any bill can be very frustrating and I apologize that your issue has yet to be resolved. I realize that you have someone researching your account in an attempt to identify a resolution, but I just want to offer my helping hand to you as well. If you require additional assistance please DM your wireless numbers and the details associated with your concern. I look forward to hearing from you soon.
Thank you for your contribution to our community forums,
AyaniB_VZW
Follow us on Twitter @VZWSupport

Does anyone else have a bill that is a different ammount every month

My bill this month is $13 higher than last month. I was told by the condescending customer service last month that I could expect to pay withing a few cents the same amount every month. Surprise! $13 higher this month and customer service told me it was due to my local taxes fluctuating. I don't have time to call customer service every month and don't feel like I should have to. I was so happy with Verizon for years and now can't wait for my contract to expire so I can find an honest alternative if such a thing exists.

Have you looked at your detailed bill to determine what the additional charge was?
My bill does not fluctuate much, +/- $0.10 each month.
I would definitely check to see if that additional charge was for a premium text which normally run $9.99. With tax, that could account for almost all of the additional charge. If it was for a premium text, you should be able to call CS and have it removed if you did not in fact authorize it. At the same time, I would have premium texts blocked from you line.
Good luck.
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HT5622 how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

how can I find what the charges aree to my credit card from the apple store? I get multiple charges every month and don't know what they are for...I want to cancel whatever is being charged to me...how do I do it?

Have a look at this link
http://support.apple.com/kb/ht2727

I need to have a paper bil in the mail every month. Just because i choose sometimes to pay on line, i still wish to have a paper bill. I did not receive one this month, and just by chance went online and see a bill is due shortly. Can you please confir

I need to have a paper bill each month even though sometimes I pay my bill on line. I just went online and see a bill is due in a couple of days. I would not have know had I not signed in.

Your bill closing date and bill due date are the same every month. Log into your MyVerizon account to see if there is a setting for paper bills. Or you could call CS to request it.

How do I get Verizon to stop sending me FOUR bill envelopes every month?

We have tried, without success, over the last 9 months, to stop Verizon from using so many trees to send us redundant bills in four separate billing envelopes each and every month. The customer service reps keep assuring us that this will be taken care of and we'll only get one bill in one envelope. They tell us it will take up to two billing cycles for this to take effect -- we have been told this THREE times now!! It's just extremely frustrating to try and enact an eco-friendly change in their billing behaviors and be totally ignored. It's also quite annoying that the customer service reps keep telling us that they'll CHANGE this behavior and it never changes. Again, four envelopes (only one of which we need to pay our bill) arrived in the mail yesterday, three billing cycles after the last time one of Verizon's employees told us this wouldn't happen. Have any other customers tried (in vain) to get this rectified?
I also don't appreciate that the money I send Verizon is being used to churn out additional paper that is totally unnecessary plus they get to pay the postage on these redundant envelopes going through the mail as well. It's madness!!
Anyone from Verizon listening out there?

I was just about to say the same thing tns. I just went paperless myself and that's the simplest. The paper bill is just a duplicate anyway of your bill that you can view on line.

Bill charges vary every month

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