Bill from a year ago

Can I get a copy of my bill from last July with text messages shown???

I need the same question answered! I dont want the details of the message of the texts, just the time and usage from April 17th, but its telling me usage is only saved for 90 days....why???? Especially when it says the bills are available for 12 months. I got a ticket because they claimed I was texting, I was NOT, and the judge said if I can supply the bill showing no incoming or outgoing at that time, he will dismiss the ticket....not sure what to do now!!!! HELP!!

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Yesterday, as today's deadline for filing tax returns approached, I was paralyzed by the inability to create new IRS PDF forms and to retrieve archived ones from a year ago. My computer went crazy. 24 hours later, I am still paralyzed. Can you help?

My computer went crazy yesterday on two occasions involving PDF documents. One dealt with attachments to an email from a bona fide corporation. The other dealt with IRS PDF forms & schedules needed for today's submission.
As both dealt with PDF and had nothing else in common, I suspected my PC had a virus. When I asked a local store technician, he agreed. I turned to Norton, which protects my PC from viruses, and after a few hours of really thorough searching, the computer was found to have no viruses.
Before describing what I call "crazy" computer behavior, you need to know that I have long had IE8 as my default browser but a few weeks ago switched to Mozilla Firefox because IE8 had beome incompatible with some websites from which I get information.
When I received the email from AT&T email service and clicked the first of four icons representing attachments, there was figuratively an explosion on my monitor: a series of new tabs, each called New Tab, burst onto the monitor--but no text or picture. The new tabs appeared faster than I coul kill them. I finally decided just to shut down the computer, hoping they would not reappear when I restarted. I was wrong. After 2 repeats, I decided to forget about the attachments and asked the sender to send them to me by regular mail.
That was no solution for my IRS PDFs. I wanted to complete filling in the various forms and schedules that I had begun months ago so that I could mail them today to the IRS (without having to copy them all in ink). When I tried to open the first one, BOOM. The same thing happened: the blizzard of New Tabs atop blank pages; my IRS form or schedule did not show up. Did the same shutdown/restart routine with the same results.
When I looked at the list of current forms that had to be completed, I noticed something very strange: the icons that began the listing of the documents' names were replaced one by one by Mozilla icons. When I moused over them, they said Firefox HTML. Why?
Starting the day today, I had the same experience. What's more, when I started to retrieve 2012 IRS PDFs from a year ago, the same New Tab tabs appeared and had to be killed, and Mozilla icons replaced whatever icon was there before.
Assuming that the problem arose with Adobe Reader's reading of the PDFs, I contacted Adobe but got no helpful phone number because PDFs are a free service and was directed to use this Forum to get help.
What do I have to do to (a) read and use PDFs in the normal way and (b) remove the Mozilla icon from those that have appeared on icon documents. If Mozilla is the source of the problem, shall I go back to IE8? (In my 80s, I want eventually to replace my old computer but for the time being I must continue using it. It will not take an IE9. Anther possible default browser would be Google Chrome, but I have unfavorable impressions of it because of its intrusiveness, loading my PC with stuff I do not need.
Can you help?

The problem is absolutely not Reader. The problem is that FireFox has stepped in front of Reader and handles all the PDF stuff - wrongly in your case. FireFox is DESIGNED to take over PDF files. But it is not capable of doing IRS forms!
To start with go back to IE for these forms. When you save them to disk DO NOT DOUBLE CLICK ON THEM until this is fixed. Just open the in the normal way - start Adobe Reader and use Open from the File menu.

New message in Mail; old message from a year ago being opened

Okay, so here's a weird one. It is the second time it has happened in a week.
I go to open a new message, however when I open it an old message from a year ago opens up in its place. It isn't even a year to date issue. For instance today (October 15) I opened a message dated today, and it pulled up an old message from a completely different sender dated May 16, 2006. It is not doing it with all of my new messages that came in today just the most recent one or two.
Any ideas/help?
tx!

What type of mail account is this (POP, IMAP, .Mac)? If IMAP or .Mac, try rebuilding the mailbox, i.e. select the mailbox in Mail and do Mailbox > Rebuild.

Who can help me use Time Machine to find some photos from a year ago?

I need to know how to retrieve some photos from a year ago that should be stored on my ext. drive. I have Time Machine....Mac OSX 10.9.1. I have tried to do it and Time Machine tells me there is not enough room to download my old Picture Library. I don't want to download the whole liibrary. I just want to locate one event or album that contains the pictures I am seeking. Isn't there a way to open the Picture library from a year ago and select just the pictures that I want to bring back to my current IPhoto Library? I need some hlep with this. I have never tried it before.
Dick

The best solution to your problem is to restore the old library to a volume on an external drive, then open it in iPhoto and export the images you want.
Enter Time Machine and select the item you want to retrieve in a snapshot. From the action menu (gear icon) in the toolbar select Restore ... to... and choose the destination you want. Then click the Restore button in the lower right corner of the display.

My last computer died, but we've been able to transfer my files onto an external hard drive to put onto my new computer.I have now got exclamation marks next to 100 songs which I downloaded from Frostwire years ago. How can I fix this?

After my brother transferred all my files from my old computer to an external hard drive, he then put them onto my new computer. It appears that 100 songs which I downloaded from Frostwire years ago have the exclamation mark next to them. I cannot find the files on my new computer, and cannot remember where they were saved to on my old computer as it was over 3 years ago. I have also tried to consolidate the files as I've found people suggested, but that is not working. I have also read that you should tell itunes that you are moving the music, but my old laptop cannot be read when it is on. Is there any other way tofix this issue? I don't want to have to buy over 100 songs which I already have.

After my brother transferred all my files from my old computer to an external hard drive, he then put them onto my new computer. It appears that 100 songs which I downloaded from Frostwire years ago have the exclamation mark next to them. I cannot find the files on my new computer, and cannot remember where they were saved to on my old computer as it was over 3 years ago. I have also tried to consolidate the files as I've found people suggested, but that is not working. I have also read that you should tell itunes that you are moving the music, but my old laptop cannot be read when it is on. Is there any other way tofix this issue? I don't want to have to buy over 100 songs which I already have.

ICal reports that it can't find server, and lots of data from several years ago is trying to get attention. Cannot bring up calendar in any view to use. also keeps loading unused calendar websites from long ago. I can' remove them. what to do?

iCal reports that it can't find server, and lots of data from several years ago is trying to get attention. Cannot bring up calendar in any view to use. also keeps loading unused calendar websites from long ago. I can' remove them. what to do?

UPDATE: I had 36 Safari windows open and minimized on the dock from my last session; 20 of those windows failed to open b/c Safari "couldn't find the server"; I just went to the URL bar of all 20 pages and clicked return, and all 20 pages loaded perfectly, without dropping any images or losing formatting. This is a puzzle!!!

The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had

The other day I had to reset my phone because i pulled it out from my laptop when it was updating. I then tried to restore it but i clicked the wrong option and it has restored all of my stuff from 2 years ago, is there any way to get back the stuff I had

maggielou wrote:
I thought that I had backed up my pictures to icloud, but when I looked online at icloud, I don't see pictures listed. However, a few of the recent pictures have shown up on my phone.
IHow could I get these from my MacBook to my phone?
Thanks again.
When you log into you icloud account on your computer you are viewing data that you sync to icloud not the backups. You can't view the backups.
Look at the two links I provided.
You still didn't answer any of my two questions I asked.

For some reason my Itunes deleted my current library and reverted back to a library from 5 years ago! How do I take the music from my Iphone and put it back into my Itunes library?

For some reason my Itunes deleted my current library and reverted back to a library from 5 years ago! How do I take the music from my Iphone and put it back into my Itunes library?

backup from old computer and restore to new either to icloud or an external drive also check out turingtest2's excellent article on backup using synctoy

I have files on iomega zip discs from 10 years ago, but no longer have a zip drive. I can buy one second hand at a reasonable price, but I don't know if it would be compatible with my MacBook pro.

I have files on iomega zip discs from 10 years ago, but no longer have a zip drive. I can buy one second hand at a reasonable price, but I don't know if it would be compatible with my MacBook pro.

Google is wonderful: https://www.google.com/#hl=en&output=search&sclient=psy-ab&q=iomega+zip+drive+ma c+os+x&oq=iomega+zip+drive+mac&aq=1v&aqi=g1g-v3&aql=&gs_l=hp.1.1.0j0i15l3.0l0l1l 1521l0l0l0l0l0l0l0l0ll0l0.frgbld.&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.,cf.osb&fp=14 034e73db4ae90b&biw=1626&bih=891

Can I view history from one year ago?

I'm trying to find out what sites I was on one year ago but the history only keeps track up to 6 months. Is there any way to retrieve history from a year ago?

No, if history is only kept for 6 ,months then older history is no longer available. 
The default in Firefox 3 versions is to keep history for 180 days (6 months). 
* http://kb.mozillazine.org/browser.history_expire_days
In Firefox 4+ that has changed to a maximum number of pages that is kept. 
So you can update to Firefox 8 and it will remember more history, but you can't get back older history. 
 
There is no time limit in Firefox 4+ versions for the history. 
Firefox determines automatically how many pages can be kept without affecting the performance. 
You can see the current value via the reads-only pref places.history.expiration.transient_max_pages on the about:config page.
See:
* http://blog.bonardo.net/2010/01/20/places-got-async-expiration

HT4623 I've just upgraded my iPhone from ios3 to ios6 and it has taken my phone back in time. My most recent photos and messages are dated from a year ago. My music is fine, just messages and photos are gone. HELP?

I've just upgraded my iPhone from ios3 to ios6 and it has taken my phone back in time. My most recent photos and messages are dated from a year ago. My music is fine, just messages and photos are gone. HELP?

Restore the device using the most recent backup.
If you have not backed up the device recently, then there is nothing to restore.

I purchased I movie on Feb.15th 2014, and now when I go to update it, it's showing the apple i.d. of the previous owner of this laptop from two years ago. I can't update it on my computer? Help?

I purchased I movie on Feb.15th 2014, and now when I go to update it, it's showing the apple i.d. of the previous owner of this laptop from two years ago. I can't update it on my computer? Help?

If the tech didn't erase the Mac as I stated above, he hasn't properly prepared your Mac for a second hand owner. Nothing less that erasing the HDD and returning the Mac to the shipping version of OS X so you may set up the Mac as a new Mac will suffice. All Macs since the introduction of OS X lion have shipped with iLife apps from the Mac App Store installed for free. Prior to Lion, they shipped with the boxed version of the apps.

I accidentally restored the wrong backup (from a year ago as opposed to a day ago) how do I restore the correct one?

So I had my macbook fixed and when I restored from my time machine there were two options and I accidentally clicked the wrong one which restored it to my settings from a year ago. I know I have the backup from a few days ago on my external hard drive but when I go into time machine and click restore it says there is not enough free space available. I think that is because it is trying to restore the new backup on top of the old settings. Is there a way to erase my computer and restore the new backup? I know you can do that with the CD but I don't have it and I'd prefer not to have to go back all the way to the apple store to get them to do it there. Any help would be appreciated!

Mac OS X 10.6 Help: Recovering your entire system

What can I do if my Apple Acount is blocked for security reasons? I didn't use my acount from one year ago and now it looks that is blocked. Thank you.

What can I do if my Apple Acount is blocked now for security reasons? I didn't use my Apple Acount from one year ago and now it looks that is blocked. Thank you.

You will want to reset the password for that account. (use iForgot (iforgot.apple.com) to reset your account)
See: Apple ID: 'This Apple ID has been disabled for security reasons' alert appears

Can I check my browser history from a year ago?

Can I check my browser history from a year ago?

It is unlikely that the browsing history from a year ago is still available. In Firefox 3.5 the default setting is to keep history for at least 90 days but maximum of 180 days. Unless you changed the defaults the browsing history for 1 year ago will not be available.

Bill from a year ago

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