Bill Increase with No Explanation

I received my auto-pay notificaton that the bill for my services has gone up over $22. When I checked my statement, it gives me no clear explanation for the price increase. It is confusing and also incredibly frustrating to see my bill increase by nearly 50% with no clear explanation. It seems to be an incredibly high amount to pay for basic Internet services.

HD Preferred XF Bundle  increased $ 25.00 per month without notification. I do need an explanation, after all it is my money I send to Comcast.

Similar Messages

  • Price increased with no explanation. trying to cancel now and can't get in touch with support.

    how can i cancel my account? the price increased and i have no idea why. i want to cancel account and can't get in touch with anyone in support. my account shows that i have a free cloud membership ... so nothing to select to cancel ... but I've been using for more than a year AND getting charged to credit card for more than a year. Anyone know what the hang is going on and/or how to cancel?
    thx

    The monthly charge was $30/month for the first year and went up to $50/month or something similar so the price increase was not without explanation you’ve just forgotten about it or never read the small print when you signed up, which is understandable.
    Not having an active subscription could be that you’ve already successfully cancelled the plan, somehow.  The important thing is whether you can see any billing and/or payment transactions associated with your AdobeID, and whether you’ve been getting monthly e-mails when each payment is made or when the subscription renewed—like I do.
    It’s the weekend in the US.  You may have more luck with this sort of issue during normal business hours weekdays in the US when the most Adobe staff are at work in the US.  I mean if there was some sort of data-glitch for your account then weekend staff in India may not understand enough about how everything works to get it figured out.  At least you got some answers and it being an introductory price.

  • Bill increased - want to cancel

    Monthly bill increased by $36 inc taxes). Not happy with monthly costs. Internet speeds not good and paying too much for basic TVs package. How do I cancel?

    Katvchapman1-
    I apologize for your troubles and we certainly do not want to lose you as a valued Comcast customer.  I will be more than happy to look into this matter for you.

  • Bill Increase

    My bill increased $20 this month with no additional services, etc. We have continuing problems with the X1 system and now Conact wants another $20/month. I am actively looking at alternatives to their service.

    I had the same situation.  In December i signed a new 2 year contract with verizon, promising a 3 year price lock with a 2 year contract.  A also recieved a email from Verizon confirming the price for month 1, months 2-24 and month 24-36.   I just recieved a increase in my bill of 6 dollars for equiptment.  Verizon now states that equiptment is not covered by price guarantess and the e mail I received was only an estimate.  They are allowed to increase the price of equiptmentt whenever they want.  

  • My phone is telling me there is a billing problem with a precious purchase and won't let me download or update anything even though the apps in trying to download are free and updates are free. And I only have one card so I can't update my payment info

    My phone is telling me that I have a billing problem with a precious purchase but I only have one card so I can't update my payment information so I can't update anything or download anything. What should I do?

    Are you aware of any problem with a previous purchase ? If not then you should contact iTunes Support and see if they can tell you what it is (until it's sorted you won't be able to download anything from the store) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If you go into the payment details section on your account then does it say anything about your card being declined or not accepter or if the security code needs re-entering ?

  • I tried downloading a free app and it asked for my billing information and when i entered it, it says that there was a billing problem with a previoud purchase and i have to update it. I keep updating it and it wont let me verify it and i cant get apps

    I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!

    The message says: "The payment method has been denied, try another method"
    I'm living in the same country and city since I was born, so I don't think the location is the problem.
    And yes, I paid with the card a meal in Burguer King today. And nothing more.

  • When going to update it says there is a billing problem with the previous purchase, I went in to fix it but it won't let me download it. How do I fix this problem?

    When going to update it says there is a billing problem with the previous purchase when I go to update it still won't let me download and all the info is correct. How do I fix this?

    You have to email iTunes Store Support about this issue now. You can get started here. Change the country in the upper right if necessary.
    https://ssl.apple.com/emea/support/itunes/contact.html

  • I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do!

    I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!

    There seems to be a billing problem with the iTS.  I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
    I don't think it is "you" but a problem at Apple.  Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
    Wait a few hours and then try again.

  • I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    Click here and ask the iTunes Store staff for assistance.
    (102938)

  • My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

    My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

    You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
    Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

  • Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

    Every time I try to download a free app or even upgrade any of my apps for free it tells me to put my Apple ID I do that then it say there a billing problem with previous purchases. So I click continue and put in my debit card information correctly but still won't work it always declines it and says he's different payment method. what can I do it's been like that for 3 months that's the only card I have.

    Hi ..
    I replied to you here >  Download or upgrade current and free apps says there's a billing problem with previous purchase previous purchase what can I do to fix it

  • Billing Doc with over 200 item lines, wont post to FI

    Hi there i have a F2 billing doc with 209 lines on it, this will not post to FI as it is trying to post over 999 lines into FI, has anyone overcome this issue if so how did you do it?
    If not what are my options, i have customers who want monthly bills but this bill i have created is only for 2 weeks worth.
    Is there away of having multile FI docs again one billing doc?
    Hope you can help me out
    (this question is also in ERP-SD & FI section)

    hi,
    you have to set up summarization of the line items. Please see note 36353.
    If your business process does not allow this, the only possibility is to split the invoice.
    Balazs

  • Billing report with due date field

    Dear Friends,
    Can you please tell the logic of Billing report with due date field.
    Input.  billing document no, date range, sales organisation
    Output : billing document no, sales organisation, Amount. Due date.
    If any clarification required, Please let me know.
    Thanks in advance
    Ranjan

    Is it VF05 is suffiant for your purpose?
    use further selection criteria tab.
    Amit.

  • When I purchase and app or update it, it comes up with 'There is a billing problem with a previous purchase. Please enter another payment method'?

    So when I go to update my apps and/or purchase them, a pop up comes up saying 'There is a billing problem with a previous purchase. Tap continue and sign in to view billing information.' So I press continue and sign in, then it goes to my 'Payment Method' page. In red writing below, it says 'There is a billing problem with a previous purchase. Please enter another payment method.' Because I used a MasterCard for my last purchase, it won't let me change it. I redeemed my account from an Itunes gift card to $20 but I cannot use it as it doesn't give me the option of using it. My only billing options are either a Visa Card, MasterCard or Amex Card. Please help me if possible!!!

    same here. i was using a visa card ...now  i can't because of this "error". my account is not empty, info is correct, don;t understand why this is happening. Two days ago it was working fine, then i wanted to update an app, and this stuff begins.
    Help:)

  • Report for payment due billing doc with taxes

    Hi All,
    I want the report for payment due billing documents with following fields and after payment is done( F-28 )  that document should not appear in the report for the said period.
    Billing date, Billing doc no, Net value, Tax Amount
    Thanks and regards,

    Dear Swarup
    You have to table join in SQVI - VBRP  for Billing date, Billing doc no, Net value, Tax Amount and BSEG  for payment updation details.
    Take the help of ABAPer and develop a zee report to fulfill the requirement.
    thanks
    G. Lakshmipathi

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