Bill pay & Safari

I have tried for over a year to get Safari & bill pay to work at my bank and it just won't. I've tried everything that I've read in regards to this issue but no luck so far. I'm on Yosemite OS. Chrome works just fine for bill pay but I don't like having to keep changing browsers. They said a year ago they were working on it and would have it fixed but as I said this is now 2015 and still not working.
Please help!
Thank you for your time,
Kathleen

Very likely has to do with the coding for the bill pay mechanism (it needs an update). Unfortunately, not an uncommon issue. Does you bank have an app?
Also, do you have cookies enabled?

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Safari won't let me open the bill pay section of my bank

I have tried to pay bills on line with two different banks. Neither one will allow me to open the 'BILL PAY' tab so I can do that. This just recently happened. I have been paying bills this way for over a year. Neither bank knows what the problem is.
Apple suggests I reset Safari...I am timid to do this cause i know it will erase stuff I think I need??!!!
Any thoughts?

1. There are no viruses for Mac. There is currently one trojan, but the latest security update from Apple is taking care of that. Additionally, you can take a look at these:
http://www.reedcorner.net/guides/macvirus/
http://support.apple.com/kb/HT4650
http://support.apple.com/kb/HT4651
I do not have any anti virus software on my Mac; if there is ever a virus, I will use ClamXAV (free). Your computer's worst enemy is, frankly, the user who downloads things they don't know, possibly from questionable sites. Microsoft viruses can't do your Mac any harm since they can't read the Mac OS to do harm; however, you could unwittingly be forwarding one in an email to a PC friend. I don't forward attachments unless I know the source.

Safari will no longer support my online banking, Bill Pay???Any solution?

Anyone have problems with Safari and online banking , Bill Pay?

jodee --
Welcome to Apple Discussions. We all volunteers here, other Mac users helping each other find solutions.
So, yes, I had problems initially with my bank, and I found that if I refreshed the page (press the command/Apple key along with the letter " r " key), the bnk pages would kick in as usual. I had to do that for a couple of weeks, but my bank finally caught up with the new Safari several weeks ago.
Try the refresh page, and let us know how you're doing, OK?

Has anybody heard that Edison will not let you pay your online bill with Safari

Has anybody heard that as it will not let you pay your online bill with Safari or an Apple product

No.
You can call 1-800-75-CONED or 1-800-752-6633

"Bill Pay" feature on bank web site no longer works

My bank has a "bill pay" feature. I can log into the secure bank site pages without a problem, and get account information, transfer funds, etc. When I try to do the bill pay page, it simply does not load and reverts back to the previous page.
Things work as usual in Safari.
I think this began after I did the most recent update this morning (2/19). Nothing crashed; no error messages. I'm not aware of having changed any preference items.
I restarted the computer and Firefox. I am protected by a virus program.

You can try to return to the previous version of Firefox 11 for Mac:
<br> http://www.mozilla.org/products/download.html?product=firefox-11.0&os=osx&lang=en-US
Let me know how that works for you.
I also predicted that customer support from banks would be less than helpful. See my reply at the very bottom of this post. They could at the very least note the issue and forward that to their IT department or webmaster of the site.
Banks don't like browsers that constantly change their code. They don't like testing if new releases of these browsers (Firefox & Google Chrome) are compatible with their site. Maybe they're cheap or too lazy to try. The majority of them only test compatibility with IE. But in the effort of fairness, Chrome & Firefox change their code too frequently to be sure they are compatible with most sites. But Safari does not, so they have no excuse there and at the very least your bill pay should work with that.
I found this "Contact Us" page:
<br> http://www.premiermembers.org/home/cont
But the only choice that fits is "Other". And who knows if they'll read that.
Also for your T-mobile issue I have hunch about that. Could you start a new thread for that issue? It makes for a cleaner discussion and stops us from sending the owner of this thread email alerts.
Link to create new thread:
https://support.mozilla.org/en-US/questions/new
'''My original reply to this banking issue I forgot to post months ago:'''
<br> Thanks for the link. Yeah, I too have used Firefox for years over on Chase's website and fortunately I haven't hit any errors.
The other problem I remember is that Firefox developers can't diagnose bank website problems unless they have an account with the bank. Since they can't just register a free account for testing like at a forum or Ebay. So that really sucks. They have to wait for the bank to conduct their own testing (and that's assuming the bank even cares enough to do it) or hope one of the Firefox nerds that know how to do bug regression hunting comes along and also happens to have a bank account at that site.

I need a firefox versin that is not 4.0 to be able to use bill pay with my bank how do i get it? they need to update their website to use firfox 4.0

Hi,
My bill pay program worked with the older version of Firefox (see url below). It does not work with the most current one. I can either wait until they get it to work with firefox 4.0 which may be never, change banks or maybe (please) you have some easy fix that will work for them so I don't have to uninstall 4.0 and re-install an older version of firefox which I can't seem to find on your website, sigh.
so bottom line is there an easy fix and if not can I get an older version of Firefox to use?
Thanks,
Cathy

In some cases, the incompatibility is due to the new HTML5 parser in Firefox 4. You could disable that and test whether the bank site works again.
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the filter box, type or paste '''html5''' and pause while the list is filtered
(3) Double-click '''html5.parser.enable''' to toggle it to false (it should turn bold).
Then reload the bank page and see whether it works.
And if you need it, here's the process to roll back:
First, I recommend backing up your Firefox settings in case something goes wrong. See [https://support.mozilla.com/en-US/kb/Backing+up+your+information Backing up your information]. (You can copy your entire Firefox profile folder somewhere outside of the Mozilla folder.)
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Close Firefox 4.
You could install Firefox 3.6 over it (many have reported success) or you could uninstall Firefox first. If you uninstall, do not remove your personal data and settings, just the program.
Unless you have installed an incompatible add-on, Firefox 3.6 should pick up where you left off. If there are serious issues, please post back with details.
Note: I haven't actually tried this myself!

Service Disconnect for Late Bill Pay

VERIZON IS AMAZING!!!!!!!!!!!!!!!!!!! They are quick to disconnect you when you do not pay on time. I was hospitalizedand just got out yesterday. This morning my internet and TV were diconnected and I immediately paid the bill online (using my At&T Apple Ipad 3G connection) That was noon. It is 8:10 at night and after several telephone calls my TV is still not working. You cannot tell me that it takes 24 to 48 hours to reconnect a signal by computer.
VERIZON IS PUNISHING ME FOR MY LATE PAYMENT. I spoke to Comcast this evening (yes, they answer their phones 24 hours a day) and they will be out in the morning with a film crew and an installation team. When I told them about the Fios cable being run acrossmy garage roof and nailed to the roof they were speechless. When I told them there were holes in the wall in my den where the installer "missed" by only a foot when drilling from the basement they laughed. When I told them that I had an appointment on August 24 between the hours of 8AM and 12 Noon and no one has yet to come to review the shoddy installation, they assured me that would not happen with them.
Yes, Fios has a great quality picture, but I do not have any picture today and I am tired of my neigbors laughing at the wire that runs across my roof without any attempt to conceal it in any way.
Think twice before switching, the picture may be good buit the service stinks!!!!

I do bill pay on my bank's website but I use iBank for everything else -- it includes bill pay but so far I haven't used that part of it: http://www.iggsoftware.com/ibank/

Can you put a pay as you go sim in a bill pay phone?

I bought my brothers iphone and while he was a bill pay customer iam a pay as you go customer with the same carrier. so i thought i could just but my sim in his phone and use it. Im now having trouble sending and recieving calls. I can sometimes make a call but nobody can call me. I can send and recieve text messages fine. I have a good signal and the phone says its connected to the carrier. Can any one tell me if the problem im having is because the phone was a bill pay phone or is it that the phone is just broke. Also i would just like to include that the phone seemed fine for the first few days i only started having this problem when the battery went completly dead during the night and turned off and when i charged it back up i started having problems. Ive tried reseting the phone setting it back up as new phone but still i have this problem. Any help on this would be greatly appreciated. see below for the error i get when i make a phone call. Means nothing to me but maybe someone on here will understand it
Jun 3 21:09:54 unknown SpringBoard[68] <Notice>: MultitouchHID: detection mode: 0->1
Jun 3 21:09:54 unknown CommCenter[17] <Notice>: No more assertions for PDP context 0. Returning it back to normal.
Jun 3 21:09:54 unknown CommCenter[17] <Notice>: Scheduling PDP tear down timer for (360446994.217340) (current time == 360446994.220307)
Jun 3 21:09:55 unknown apsd[59] <Warning>: <APSCourier: 0xce41fa0>: Stream error occurred for <APSTCPStream: 0x14e580>: Error Domain=NSPOSIXErrorDomain Code=57 "The operation couldn-t -b-e -c-o-m-p-l-e-t-e-d-. -S-o-c-k-e-t -i-s -n-o-t -c-o-n-n-e-c-t-e-d-" -U-s-e-r-I-n-f-o-=-0-x-1-4-4-3-f-0 -{-}
Jun 3 21:09:55 unknown configd[14] <Notice>: network configuration changed.
Jun 3 21:09:57 unknown SpringBoard[68] <Notice>: MultitouchHID: detection mode: 1->0
Jun 3 21:09:57 unknown CommCenter[17] <Notice>: Client [com.apple.persistentconnection[apsd,59]] is telling PDP context 0 to go active.
Jun 3 21:10:02 unknown CommCenter[17] <Error>: kPdpContextStateChangeNotification kActive set last_auto_trigger_failed to false
Jun 3 21:10:02 unknown CommCenter[17] <Error>: _ReInitThrottleTimer(): Clearing throttle timer on context ID [0] at 360447002.107012
Jun 3 21:10:02 unknown configd[14] <Notice>: network configuration changed.
Jun 3 21:10:02 unknown CommCenter[17] <Notice>: No more assertions for PDP context 0. Returning it back to normal.
Jun 3 21:10:02 unknown CommCenter[17] <Notice>: Scheduling PDP tear down timer for (360447302.176918) (current time == 360447002.176929)
Jun 3 21:10:02 unknown CommCenter[17] <Notice>: Client [com.apple.persistentconnection[apsd,59]] is telling PDP context 0 to go active.
Jun 3 21:10:57 unknown SpringBoard[68] <Notice>: Posting 'com.apple.iokit.hid.displayStatus' notifyState=0
Jun 3 21:10:57 unknown SpringBoard[68] <Notice>: MultitouchHID: detection mode: 0->255
Jun 3 21:10:57 unknown UserEventAgent[12] <Warning>: DEBUG: Changing screen blanked state: 1
Jun 3 21:11:02 unknown wifid[29] <Error>: WiFi:[360447062.118957]: Disable WoW requested by "apsd"

Is the phone carrier locked? If so, to what carrier is it locked?
Was the phone "unlocked"? If so, was it unlocked by the carrier it was originally locked to or by using some other method?
What carrier are you trying to use?
Are they on this list: http://support.apple.com/kb/ht1937
If so, ask them.
If not, you'll have to work it out with the carrier.

Adobe acrobat reader for bill pay

I installed adobe acrobat reader on my IPad because I needed to get into my bill pay in my credit union acct and I still can't get it work

Nothing happen, In my credit union acct when I hit bill pay there is a button that says acrobat reader needed, so I installed it and went back and it still does not let me into bill pay. On my desktop computer I hit bill pay and it takes me ther, but my computer is shot, so trying to do it on my ipad

Can't access a bill pay while using both FF 3.6.13 & Java 6 update 23

I'm currently using Firefox (FF) 3.6.13.
I can get on my bank's web page, view my accounts, but can't get on the bill pay portion of this website. I figured it was a Java issue. I then downloaded the latest version of Java (Java version 6 update 23). I clicked around 'til I found a place to check that I had the correct version of Java on my PC, this confirmed it was on and working. I can get on this bill pay page using IE, but not with FF. I've been using FF for years and want to continue doing so. Been dogging this issue all day and night, reading all the help I can find, but there is never an answer that specifically tells me, accurately, step-by-step, exactly what I need to do to resolve this. I lay money this has a simple solution...danged if I can find it. Much thanks to anyone who can accurately define the steps I need to take to resolve this issue. Thanks!

Interesting, but that seemed to be unconclusive for them. Anyway, the fact that, for that asker, only one computer behind the router was having problems (whereas for me all computers behind the router are having problems) suggests that the problem is different.
FWIW:
tsbertalan@hustlenbustle:~$ telnet cs.ua.edu 80
telnet: Unable to connect to remote host: Connection timed out
C/V:
tsbertalan@hustlenbustle:~$ ping ua.edu
PING ua.edu (130.160.4.131) 56(84) bytes of data.
(after 5 minutes, this is still all it says)
However, from a different server (in California):
tsbertalan@boogeyman ~ $ ping ua.edu
PING ua.edu (130.160.4.131) 56(84) bytes of data.
64 bytes from 130.160.4.131: icmp_req=1 ttl=238 time=112 ms
(etc.)
And also:
tsbertalan@boogeyman ~ $ ssh bama.ua.edu
[email protected]'s password:
Last login: Fri Aug 3 21:12:46 2012 from adsl-76-230-21-
Sun Microsystems Inc. SunOS 5.9 Generic May 2002
bash-2.05$

Re: Former customer's access to online bill pay blocked - no way to pay last bill - Brilliant Verizon!

Branched from Former customer's access to online bill pay blocked - no way to pay last bill - Brilliant Verizon!
It is a brilliant move on Verizon's part - brilliant if the never want a customer to return. I've been a loyal customer for many years, but when I switched, not only was the guy I had given lots of sales over the years to in the mall a jerk to me when I asked for my account number, but when I tried to get a copy of my disconnected bill, it won't let you access it. Yes, you can, if you can find your flipping account number, pay your disconnected bill online. However, you will never find a copy of your bill. Why? Verizon wants to punish leaving customers so they can't get their ETF's paid by another company. This reminds me of the horrible AT&T days where they got so big they started treating everybody like crap. Blockbuster did the same thing. It will come back to haunt Verizon as everybody I know is fleeing their service. I give them credit, their phone service is superior in quality, but I will never go back because of the way I've been treated as I try to leave for a better deal since I am having financial difficulties this year. I might would have come back but not now. On top of that, they have a trick where they won't port out one number of the set you are trying to port. When you finally get through on the line to get it shut off, they tell you they can't turn it off until the next billing cycle. So though I shut off all the phones but one - one week into the billing cycle, I got charged for ALL 5 phones for the entire month. This because they insisted they couldn't shut off that final $20 per month phone. After three dropped calls that took me 20 minutes each to get through to a live person, they then told me they could have shut it off and their employee told me wrong. They said they'd send it for "Review" after which - you guessed it - I'm supposed to "Call back" - an act of God and congress and taking a day off work so I can keep trying and keep sitting on hold forever later.... I'll let you know what happens. I'm telling everyone I know, like I did with AT&T to NEVER do business with them. They used to be great, until they got big. So if anybody finds some way to get their final bill, I'd love to know because I've spent hours on the phone and online trying.
Message was edited by: Admin Moderator

Did you not get the final copy of the bill in the mail via United States Postal Service?
What about older bills? Did you keep any paper copies? Download a PDF copy of the electronic bill at some point?

On-line bill pay

i can not add up bills on on-line bill pay, why is this? there is no problem doing this with windows and the bank states the problem is on my end, please help. thanks

endoshore, exactly what does the bank say is the problem on your end? It's just probably that the bank doesn't want to support Mac. Did they say that their site should work with Mac? Do you have an Intel-based Mac?

Suddenly, in Firefox, I can't print from my bank's bill pay system yet I can from Window's Exlporer. What did I unkowingly do?

I pay my bills via West America bank Bill Pay system. At the end of the month, I print a report listing all bills paid for the specified time frame. I've been doing this for over a year using Firefox. This month, when I tried to print the report, the computer sent the report to the printer but the printer did not print the report. I got tech help from the printer manufacturer and using Explorer for my browser, I'm able to print the report. I again tried using Firefox but the printer would not print the report. The printer will print a Word document.

Hi ghiselin,
Have you looked at the Knowledge Base article [[Firefox prints incorrectly]]? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.
Hopefully this helps!

Since installing upgraded version I cannot access on line bill pay sites. Message received is unrestricted connection.

I cannot access my bill paying sites. ie, discover.com. Message I receive is this connection is untrusted connection. The problem occurs with all such sites.

I have talked to Apple Support Norway and solved the problem.
Try changing your password. That should sent an update to your account through the system and fix the problem immediately.
Hope this helps you as well.
-C

My Verizon bill pay pages not loading

For the past week I have not been able to pay or view pages that pertain to bill pay or statements. I can log into my account but the bill pay pages never complete loading any content. No errors, I have deleted all my cache in all my browsers IE 11 and Firefox.
I am in RI and using Cox Communications for my ISP, I can access my account from my employer and see all the bill pay pages. I am assuming it is a firewall issue with my ISP but I suspect the Verizon has made some changes to their Website that is causing the bill pay to be flagged.
I also see that this problem is not isolated based on the number of post on this forum related to the same issue. We called customer support and of course they said that there weren't any issues reported which now I see is a load of C**P.
I would like to suggest you find someone else to do your web development as your pages take JavaScript errors left and right.

robinbirdsong wrote:
I recently registered at "my verizon". Have logged in and want to pay my cellular bill! I pay most bills on line, so pretty much know what to do. However, could not get "next" buttons to work! Completely dead! I even talked with someone in their chat support, which was no help at all! Is anyone else having or has had this problem? I am getting pretty annoyed with Verizon and their "support"!
Hi Robinbirdsong, are you still having the issue with trying to pay your bill online? Did you try the suggestions provided by the community member? Sometimes when your logged into My Verizon with having inactivity at the website during that same log in session, the connection can be unresponsive requiring a re-login to the website. This is for security reasons. However, clearing the Cache and cookies can help with logging back in again afterward to process the payment. I encourage you to try going online again to process the desired payment online. If you have experienced the issue again afterward, please inform me.

Bill pay & Safari

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