Billed $24 for renewal. But I did not renew.

Hi,
3months ago, I purchased an online phone number for $24.
Fast forward 2months and 2x days, and I've just billed another $24 for the service.
I did not authorise a subscription. Furthermore, My app clearly askes if I want to 'renew' the service.
Skype, can you please address my problem, I have tried desperately to undo the problem and get a refund, but to no avail.

You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

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Billed $24 for renewal. But I did not renew.

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