Billed for 2 amounts pending in my checking account for 12/24. I'd like to find out what they are for.

Ihave 2 pending charges from apple iTunes in my checking account scheduled to pay out on 12/24. One for 19.99 and and one for 17.99. How can I find out what I'm being charged for. I called apple and they referred me to a web site which still doesn't give me a clue for how to get this information and know what these charges are for. Can anyone help me find out and explain how to do it? I don't get why there just isn't somewhere I can call and find out.

you need to go to expresslane.apple.com and then email itunes to find out

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Follow-up: 203908177
Dear sir/madam
Please I'd be happy if we can claim where we are misleaded when buying the product : The retailer or seller should know what they are selling ... For example I asked earphone for my shuffle ipod 3rd generation showing it but the they gave me an ear phone which just was like an ordinary earphone where I can't low and high the volume nor I can select the playlist ... Please read below
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Dear madam/sir,
It's me Santosh Lamichhane who just arrived to my place in Kathmandu, Nepal after a month visit in Bolivia and Argentina ...
Dear madam/sir, I like to inform you that while my visit in Santa Cruz de La sierra in Bolivia I bought a new earphone for my ipod shuffle 3G due to the problem in my old earphone on the date as followed in the bill of as shown
ALTEK
PN 26986 VN 24186
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Date 02/04/2012 time: 03:34:22 PM
I did checked the earphone there same time and found that I can't lower or high the volume from that new purchased earphone and even asked why and one of your senior staff said it might be the problem of my ipod shuffle's setting, Since the beginning of the time of purchase till I came to Nepal 4 days ago I didn't use the ipod because I'm not able to increase the volume and I didn't took my laptop with me while my visit there ...
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Hope to hear from you very soon ...
Thanking you
From Santosh Lamichhane,
Cell +977 9802033662, 9813716393,
+977 (1) 5002018 Res ...
1210 Tikhedewal 28, Lalitpur SMPC 14, Kathmandu, Nepal

You will not get a reply from Apple in these forums. As stated in the information to which we all agreed when we signed up here, these forums are for user-to-user assistance, not for getting technical assistance from Apple. All you will get here is suggestions and commiseration from we your fellow users. If you want to express your displeasure directly to Apple, call the tech support line and ask to speak with Customer Relations and see if there's anything they can do for you. Please keep in mind that the CR rep will not have caused your problems, so keep your calm and be polite; they're just working stiffs too.
Message was edited by: Dave Sawyer

Billed for 2 amounts pending in my checking account for 12/24. I'd like to find out what they are for.

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