Billed for Equipment We Do Not Have

I have called the past 2 months trying to get a cable box removed from our account that we do. It have but are being billed for. Each agent has claimed to have removed this box from our account but have not! I call this morning and there are no notes made to the account. Does Comcast teach their employees to lie to their customers? Luckily, my father has Dementia so he likes the noise of the TV or we would get rid of the service. However, I will be calling as soon as Sales or Bulling opens to completely downgrade our service! If this continues to happen I will be forced to retain an attorney for false billing.

There is no macbook of any vintage that doesn't have a dvd drive if it has any kind of optical drive, but you can always install the trial and enter your serial number into that. You will lose the special link to uploading to costco if you do it that way, though.
What makes you think your mac can't read a dvd?

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