Billed twice for an item purchased in iTune store
how can I get back my money becasue I have been billed twice for an item purchased on iTune store...please help advise on how o reach iTune support team as i couldn't find how.
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I'm being billed double for all itunes downloads to my ipad2. Need to discuss with someone prior to calling American Express to cancel the charges.
940390 7995 on my iphone4.You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I was billed twice for one item purchased?
Who do I talk to for double billing?
We are all users like you. We will answer when we can.
Look at your purchase history and see what the bill was for. -
i'm trying to purchase an item from the iTunes store that is only in the UK iTunes store. Is there anyway possible for me to purchase something from the UK iTunes store while my account is attached to the USA store?
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HT3702 I was billed twice for i tune purchase on same receipt
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You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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How do I get a refund for a item purchased on iTunes that I did my accident
Hi I tried to update my O's and doing so it crashed my phone so I had to rebuild it and as I did not sync my apps to pc it never intalled them back on my phone. So I need to go back into app store and cluck buy on all the ones I had purchased before. I clicked buy for a marine navigation (australia& Nz) app I thiought I had bought. But had not purchased this app before but the larger version (australasia). please help as I don't need to jounior version and would like a refund !!
JessSorry, but according to Apple iTunes Store: All Sales Are Final
So I need to go back into app store and cluck buy on all the ones I had purchased before
For the other apps, if you are a resident of the U.S. and have iTunes 10.3 or higher installed, you can re download your apps without being rebilled.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
IPod's music library only shows items purchased from iTunes store?
I'm really frustrated because I've only had this iPod since Christmas and it's already giving me grief.
My iPod is synced with 918 songs:
However, my music library on the device itself only displays 65, as seen here:
These songs are ones I've purchased from the iTunes store. All other songs on the device have to be manually searched for from the Home screen, and if you ask me this is kind of ridiculous. It'd be nice if, y'know, I could use my iPod to actually listen to my songs with ease, as is its purpose in the first place??
I've resynched numerous times and reset it.
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Cheers in advance.By the way... ALL music files back to 2004 still play fine on iTunes on the PC...
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Charged twice for the same purchase on Apple store!
Hi Everyone! I had purchased ProCam from the Apple store on 5th Jan using my debit card and was charged 60 bucks for that. Now today again my bank account was debited for another 55 bucks. Is it some kind of an error? I have gone ahead and removed the card details from my Apple account since then. How can I get my money back? Would appreciate any help with this...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i am wondering if anyone can tell me how to go about getting a refund on my account with itunes for apps i have been billed twice for. this has happened befor and u used to be able to gointo purchases and report a problem and they would take care of it. now we have to go thru all these bells and whistles to just get a minor problem fixed.....how frustrating is that !!!!!!!!!
Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you. -
I have been billed twice for the purchase of the same audiobook. What is my remedy?
Contact iTunes Stores support: http://www.apple.com/support/itunes/contact/
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HT3702 You have billed me twice for a zinger purchase please refund my money back in my card
You have billed my card twice for a zinger purchase please fix the problem up ASAP
ArthurWe have done no such thing.
We are all itunes users just like you.
Click Contact Us at the bottom of the page, and contact itunes support -
when i pluged in my ipod,computer start scanning,without finishing scan,it says"your computer is no more authorized for app that are installed in"yadav ipod",would you like to authorizes this computer for item purchased from itune" what should i do to fix this problem,,,
What the message says. In iTunes g the the Store tab in ther upper part of the screen and then clink on Authorize this computer.
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I have deleted a song from my library and want to re-download it. When I access my purchased items in the iTunes store, the song has the 'purchased' button next to it and won't let me re-download. Any suggestions for things to try?
While you can redownload most past purchases without charge, you can't redownload movies without paying again. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
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TS1368 CHARGED TWICE FOR SAME ITEM....PLEASE FIX THIS PROBLEM.
11/23/12 order MGK8JL6NJJ INVOICE 214042327611 CHARGED TWICE FOR SAME ITEM.. TRYED TO DOWNLOAD 3 TIMES 2 X GOT ERROR AND TOO TRY AT LATER TIME 3RD TIME WENT THROUGH RECIEVED ITEM. PLEASE FIX THIS PROBLEM. THANKS
These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
For future info typing all in capitals is considered shouting, and may mean that people don't reply to your posts.
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