Biller Direct and CRM billing

Dear Experts,
Could anyone kindly help to tell me how to deploy Biller Direct? If my company has the license of FSCM, does it mean Biller Direct has been deployed already?
Also, I want to make fully use of CRM billing function. I have seen a demo of biller Direct usage on ISA website, any expert knows how biller direct and CRM billing can interact with each other?
Thanks

Williams,
We are also getting the same error, could you please share the fix.
Rao.

Similar Messages

Link between billing doc and cancelled billing doc

Hi,
If there is a cancelled billing document then how can I find for which original document the cancelled document was posted? What is the link between Original billing document and cancelled billing document. I mean is there any database field level link?
Thanks!!
Regards,
Sriram.

Hi,
Thanks for your reply. Is there any function module to get the original and cancelled document.
Thanks!!
Sriram

DELIVERY Billing class and ORDER Billing class

Hi,
I am maintiang an custom table and I Need to add DELIVERY Billing class and ORDER Billing class entries for a list of country.I am not sure where I can find this info in customising or is there any table which hold this info per country wise can you help.
Regards,
Amanda

Hi Shiva ,
Thank you for your reply, could you help me like what is the billing class maintained I need to mintained Billing class in the table .
Client     ID     Billing class                          Country     Billing type
                                         "D = Delivery Related
                                          O = Order Related"
Regards,
Amy

Biller Direct and R/3

Hi,
We have installed SAP Biller Direct application on J2EE 620 engine integrated with SAP R/3 4.7 Enterprise (WAS 620). For user management security we will use ABAP stack.
The link of this Biller Direct Application will be provided on company's web portal (not SAP Ent. Portal). Once user click on link , Biller Direct application will open it another browser window.User must create their own user id and password.Other information will also be asked like Last Name ,first name, etc) during user id and password creation. Basically user will create their own user master record. (just think of it as you are creating an email account in Yahoo portal connected to R/3)
My question is :-
1) What configuration I need to do on J2EE and R/3 side so that user record will be created in R/3 when user creates it's own ID and password?
2)If I want to link LDAP with R/3, how I can link the LDAP with R/3 (user mapping ) will it be automatic, once the user creates it user id in web portal? OR do i have manually synch LDAP and R/3
I will appreciate your response
Thanks

This forum handles anything matching pattern B*. Unfortunately the first sentence with J2EE already indicated that we will have to request that you kindly ask in another forum. I can see that you problem is actually more between Java and ABAP stack, so I am not sure which of the other forums can help. I am lost here.

Biller Direct and Partial Payments

We are evaluating whether to implement Biller Direct.
Currently we process our receivables only using residual items --- no partial payments. We would like to continue that process, but we have heard that Biller Direct "requires" that you only use partial payments. Is this information correct?
Can anyone provide me with reference to documents / OSS notes that confirm whether Biller Direct will work / will not work with Partial Payments?
TIA,
- Manish Patel
Sr. SAP Solutions Consultant

Hi Manish,
It should work with both....
http://help.sap.com/erp2005_ehp_02/helpdata/en/6e/b9ba3eb645dc61e10000000a114084/frameset.htm
http://74.125.153.132/search?q=cache:5igFczdtl7IJ:www.proxyon.com/pdf/FSCM_Credit_Collections.pdfbillerdirectwithresidual+payments&cd=7&hl=en&ct=clnk&gl=in
Thanks
Aravind

Switched to Monthly Full Bill Payment and no bill

Hopefully a mod will pick this up and look at it.
I updated my payments before my February 2015 bill so I could pay full bill each month, the bill was generated and reports my next bill is in May 2015 not March 2015.
When contacted BT they confirmed that I was now on Monthly Full Bill Payment, yet I have not received any bill for February to March.

Keith_Beddoe wrote:
I would wait a few days, as it seems to take a while to generate the latest bill, meanwhile the billing date moves forward on MyBT.
Also, if you had been paying quarterly, you would still be in credit, the same would apply if you were on MPP.
my billing date is the 12th of each month, it doesn't matter if i was in credit or not, i still expect a bill for this month, especially as I changed from the monthly payment plan to the monthly full payment prior to my bill on the 12 February.
I was told that my billing had been switched over as requested, yet according to BT my next bill is 12 May, not 12 March. I don't want to receive a bill in May asking me to pay for the next quarter up front because BT can't sort out their invoicing systems.
I have Sky and called them up after my first payment and got the payment date changed, I have also done this with EE, T-Mobile, Virgin and other service providers in the past, yet it seems you can't do this with BT unless you are willing to pay 3 months rental in advance by going on their monthly payment plan.
If I'm in credit with any of the other service providers I use, I still get a statement/bill advising of this and as I have some charges that are on my account for Feb-Mar with BT, then I expect to receive a bill

ERP Delivery/Transfer Order u2013 CRM Billing

Hi everybody,
Iu2019m new to this forum and I hope that this is the right place to post my request.
Iu2019m currently developing a course in CRM and face a problem. We use an IDES client of the UCC and I try to accomplish a sales order in the CRM System, process the delivery/transportation in the ERP backend and after the delivery is completed, there should be a billing due list item created in the CRM System. The problem is, that there is no Billing Due Item created/transferred to the CRM System. Here is how the process works:
Transaction Code: CRMD_BUS2000115 bzw. CRMD_ORDER
1.     Transaction Type is Sales --> Sales Process (Item Category ZSAL)
2.     Type in the following data
   a.       Sold-to Party     300025 (01Megastore)
   b.       Product          HT-1000
   c.       Quantity          1
3.     Save the document.
4.     Go to the ERP System and check whether the sales order was transferred (Transaction Code: VA02)
5.     Create a Delivery Document (Transaction Code: VL01N). Shipping Point is 3800 (Denver) and date is
        todayu2019s date + 1 week. Save the document.
6.     Create the Transfer Order use the following settings:
a.     Warehouse number          038
b.     Plant                            3800
c.     Delivery                       the number of the delivery
d.     Foreground/Backgrnd.     System Guided
e.     Adopt Pick Quantity             2 (Include pick, quantities in delivery and post Gl)
f.     Press Enter and save.
After I create the Transfer Order the delivery should be completed and since the Item Category of the Sales Transaction Type is ZSAL and ZSAL is set to be Delivery-Related, there should be a Billing Due Item created in the CRM System. So far the theory!
Now thatu2019s where the problems begin:
1.     There is no Billing Due Item created in the CRM System
2.     I try to create a billing due in the ERP System here I get the Error message, that the u201Cgoods issue has
        not been posted for deliveryu201D
3.     I take a look at the delivery (vl02n). Here the deliveryu2019s status is still at u201Cbeing processedu201D
4.     I try to u201Cpost good issueu201D manually.
5.     I get the error message u201CSyntax Error in substitution u2018Reg_SUBu2019, step u2018001u2019u201D
The error message long text is:
Syntax error in substitution "REG_SUB", step "001"
Message no. GB032
Diagnosis
A syntax error was found in substitution REG_SUB during the ABAP code generation.
System Response
An ABAP code is not generated for this Boolean statement and the statement is evaluated as FALSE (in ABAP include GBTWMFIC).
Procedure
Correct substitution REG_SUB using substitution maintenance.
Hopefully anybody here can help me with this problem. Thanks in advance
Taymaz

Hi Stephanie,
I just wanted to point out two things:
1. As Dinesh explained already, the first scenario is mostly used if the Logistics Execution (delivery, transportation) happens in ERP, and billing was already set up and used in ERP. But in principle you can also use CRM Billing in connection with Logisitics Execution in ERP. This means you create your sales order in CRM, your delivery and so on in ERP, and then you can bill the order or the delivery in CRM. The advantage of this is that you are able to bill e.g. sales order and service order items in one invoice.
2. In the second scenario you can upload orders to ERP (if you want to do Logistics Execution), but is is not necessary (if you don't do LE). And it is not necessary and not possible to upload billing documents to ERP. CRM transfers automatically or manually the billing document to ERP FI and creates and Accounting document. So it is fully integrated without replication and without using ERP Billing.
I hope this answers your questions.
If you are interested in an integration scenarion with CRM Order - ERP Logistics Execution and CRM Billing, please watch the following short video:
[https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/a07ef82a-60d2-2b10-98bb-9abcbc282bec]
Best regards,
Angela Thomas

FSCM: Biller Direct using Dispute Management

Hi,
I've implemented SAP Biller Direct and I want to use the dispute management to create dispute cases directly from the webportal.
Dispute Management is activated. Its already possible to create cases in the backend (and to modify these cases on the frontend), but if I try to create a new case directly on the frontend, I get the following message:
"This service isn't available at the moment."
I dont know what to do. The biller direct integration in the Dispute Management is definitely activated. Customizing is done as well.
Any ideas?
Regards
Rainer

Hi,
have you activated all of the user id settings for Biller Direct? (XCM)
where are the 'user id settings' ? I've configured the userinterface, connectionmanager and application settings.
can you make any changes from Biller Direct to ERP?
- Yes, I can change the administrative data (integrated with accounts receivable).
- I can pay bills. Marked as 'arranged by Biller Direct' in the ERP. How can I post them, or is it done automatically?
What version of ERP are you using 6.0 or an older version?
Right, I'm using ECC 6.0.
Have you got your BASIS / PORTAL guys to check the connections that everything is open? (JCO's)
The connection works.

Biller Direct: Incomplete Customizing

Hi guruz,
I'm trying to configure the connection between biller direct and FI-CA using UME as repository for the users. I made all the steps described in the configuration guide but I still have an issue that I can't understand. Here is the exception:
#1.5 #0016E67877AE0072000001340000203400043AF2500118A9#1190712305664#com.sap.fin.webbase.ConnectionManager#sap.com/com.sap.isu.ebpp#com.sap.fin.webbase.ConnectionManager.executeFunction#zwebmaster#42098##septest.ae45ew.it_EPD_5459050#zwebmaster#2acf85206b4911dcc2110016e67877ae#SAPEngine_Application_Thread[impl:3]_39##0#0#Error#1#/Applications/Common/Infrastructure#Java#logmsg.cm.executing.err#com.sap.fin.fscmbase.resources.system#When you executed function "" an internal error occurred. You can find additional information in the trace file under location com.sap.fin.webbase.ConnectionManager. See also SAP Note 787373.#1#GEN_EBPP_CUSTOMER_INIT#
#1.5 #0016E67877AE0072000001350000203400043AF250011E88#1190712305664#com.sap.fin.webbase.ConnectionManager#sap.com/com.sap.isu.ebpp#com.sap.fin.webbase.ConnectionManager.executeFunction#zwebmaster#42098##septest.ae45ew.it_EPD_5459050#zwebmaster#2acf85206b4911dcc2110016e67877ae#SAPEngine_Application_Thread[impl:3]_39##0#0#Error##Java###Executing function failed: #2#GEN_EBPP_CUSTOMER_INIT#com.sap.mw.jco.JCO$Exception: (104) RFC_ERROR_SYSTEM_FAILURE: Biller Direct: Incomplete Customizing
It refers to an RFC exception during a Jco Connection and says that the customizing of biller direct is incomplete but I'm not able to understand where do I have to setup this rfc connection..
Can you help me?
Thank you
Mattia

Hi Mattia - We are facing the same issue and error message is exactly same.
I would appreciate if you can post the resolution.
Thanks,
Suhas

FSCM Biller Direct Call Center Payment Log

Hi,
We are using Biller Direct and Biller Direct Call Center for our dealers/customer AR processing.
Biller Direct is used by our Dealers to see their account balance and post payment online through Biller Direct web portal.
Biller Direct Call Center is used by our Account Receivable team to see our dealers account balance and to post payment with authorization from our dealers.
The main question is:
How can we see the deatilpayment log/detail on transaction posted through Biller Direct Call Center? Our AR team needs to identify which user from AR team that perform a specific payment. Please advise.
Is this something that can be setup through XCM or R/3 configuration?
We need to get the detail of "User ID" and "Date & Time" that a payment is done through Biller Direct Call Center.
I tried to look from the document changes on AR line item detail of the billing document that got paid. But, the document changes is only showing that user BD_POOL made the payment posting. The user id is setup in XCM for posting any transaction into R/3.
Appreciate your help in advance.
Thanks,
Markus

Mohit,
Let me try to answer your questions:
u2022 What accounting entries are passed from SAP perspective and at what points in time?
A) SAP will post a CREDIT to the Customer AR item and a DEBIT to a Credit Card Receivable account when the payment is posted in FI. The DEBIT to the Credit Card Receivable account is included in the nightly Settlement run to be sent to the Processor for a deposit request.
u2022 How are charges levied by banks / financial institutions handled or can be handled?
A) There are Processor charges for authorizations and other services such as Fraud checking as well as the INTERCHANGE fee that is a percentage of the Settlement amount. This could be anywhere from 1.5% to 4% of the Invoice amount depending on the type of transaction and the agreement with the Processor.
u2022 How any fees / charges imposed by network processors / clearing houses handled on a transactional basis?
A) The processor will assess and collect these fees, typically on a monthly or daily basis and provide reporting to the Merchant regarding the fees charged.
u2022 Is this something which Standard SAP Config can accommodate and if yes where exactly? If not what custom development route is appropriate?
A) Standard SAP does not have the ability to assist with Settlement reconciliation or recognition/assignment of processing fees. This must be accomplished through Manual postings.
u2022 Does addition of third party providers like pay metric for interface plug-in help in segregating and processing of credit card charges any better?
A) Yes, ISVs such as Paymetric which provide integration between SAP and the processors do provide additional SAP and external reporting and functionality to assist with the reconciliation process and in determining the processing fees.
Regards,
Eric Bushman
VP, Solution Engineering

Issue in Biller direct application

Hi Gurus,
Anyone who worked in Biller direct and FSCM , kindly help me.....
Biller Direct generally displays invoices created in SD.But in our case, we need to display invoices created in FI.We identified the BADI for it but we are facing many problems.Has anyone ever got this scenario and how to read invoices created in FI.
Regards,
Raghu

solved by self. a config in xcm must be changed

Make overpaymnets in Biller Direct standard mode

Hi Guru's,
Is it possible to make an overpayment through Biller Direct in standard mode. I mean we have setup Biller Direct and enabled the standard mode and not balance mode.
I want to know if it is possible to make an overpayment i.e pay 200 usd by direct bank debit method for a invoice amounting to 100 USD.
Thanks in advance,
Raghu.

Hi Raghu,
Can you update the solution that you have come across, have a similar scenario.
Thanks,

Biller Direct Integration with Collections Manangement

Hi Experts
I know the Biller Direct integration with Dispute management but not with collections management.
Can anyone explain me the process / Steps of Integration between Biller Direct and Collections Management?
Thanks in advance
Regards,
Meenakshi.N

Hi Meenakshi,
There is no direct integration between Collections management and Biller direct.
Cristobal.

Biller direct (EBPP) Payment Method

TR Expert,
Once we link the payment method to be used by Biller direct (SPRO> FSCM>Biller Direct>Process Integration with Account Receivable Accounting>Edit payment method) is there any requirement that Biller Direct payment method should be unique?
My question is if we can use a payment method in Biller Direct and also in Account Receivable (e.g. Direct Debit) with the same code? Is there any recommendation to not do that?
Appreciate your comments
Pedro

How to maintain the payment methods in OBVCU. I am not able. In which view cluster we have to maintain.
Can u pl explain in detail.

Biller Direct Experiences

Hi everyone,
Got a few quick questions regarding Biller Direct and implementation of BD. As usual, sales guy dumped a some buzzwords on us for us to scope it out.
What would be the typical BD environments ? Would an R/3 4.6C environment suffice, or would one need to upgrade to ECC 5.0 ?
EP is of course optional, however what would be the benefits of putting BD on EP, taking into account BD will be the only application on the EP.
Can BD be licensed/or downloaded separately without the entire FSCM suite ?
Any inputs and experiences out there would be greatly appreciated.
Thank you in advance.

Hi,
Biller Direct can run on 4.6c Environment or ECC 5.0
Only difference on a 4.6c Environment is you will need a Plug-in where as in ECC 5.0 its included with MY SAP ERP licence.
I do not see any inherent advantages on placing BD on Portal as this is Practically Used by the customers and would require a login id and pwd., However you could place this link on your existing company URL or Intranet.
BD comes as part of ECC 5.0 Licence but you will have to talk to SAP for seperate Licencing for running on a 4.6c system.
I recently did a quick assessment and got approval for BD at our client location and the info on the below link was very helpfull.
https://websmp210.sap-ag.de/fscm
Hope this info helps or let me know if you are looking for any specific info.
Thanks,
Praveen

Biller Direct and CRM billing

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