Biller Direct sporadically not posting Credit Card Payments to the backend

Hope someone has experience this issue before.  While we are part of the Public Sector - Higher Ed group, I believe others may have experience this issue.  I have spoken with the other Higher Ed customers and we have all experienced this, some more than others.    We have students who are trying to pay by Credit Card on Biller Direct.  While their payment is validated and their Credit Card  debited the payment does not feed to the ERP FICA system.  This can happen to one student and a second later another student can pay successfully then the student in error tries again and it does not work.  Some of these student have a lock that has been released.  We can post the payment successfully using Cash Desk at the same time the student can not post through Biller Direct.  Any help is appreciated.

Hi,
Have a look to below blog, it is regarding e-payment, but you can refer this for your approach.
/people/aashish.sinha/blog/2011/02/24/e-payment-a-customized-solution-other-than-sap-integration-package-swift-150-part-1
Regards
Aashish Sinha

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        <div class="item"><img alt="GlobalSign SSL Site Seal" src="/CatalystImages/globalsign-ssl-site-seal.gif" /> </div>
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        </div>
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                   // Credit Card info is not required if paying by PayPal, Hosted Credit Card, COD etc
                   function ShowCCFields(val) {
                       if (!document.getElementById('paymentdiv'))
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                       if (val != 1)
                             document.getElementById('paymentdiv').style.display = 'none';
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                             document.getElementById('paymentdiv').style.display = 'inline';
                   //]]>
             </script>
        </div>
    </form>
    </div>

    This answer from Support cured the problem...
    Gaurav Sharma (Adobe Business Catalyst Support)
    Feb 20 04:12 (EET)
    Thank you for contacting us!
    I just see your online shop purchase form, which contains update credit card fields,
    http://screencastmb.worldsecuresystems.com/img/2013-02-20_1309.png
    As per the field description, it's used fo rupdating CC details, not for purchases.
    Remove that system field and reinsert the form, and it should then work
    Kind Regards

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