Billing and Purchasing Problem
I have purchasing many Gift Card and application for over 4 months but it always happening message that im unable to purchased at this time try again later, fastly im contacted the support than voilaa 3 minutes and my account back normal, 2 weeks after that this is happened frequently and it make me dissapointed, now my account can't do any purchasing with the same message. i have contact apple support for 10 times and they give me the same answer that i have to wait 30 minutes for work normaly again but after it still the message on . hey its been 10 times im contacting fix it, it's very dissapoint, last time im contacting , the advisor tell me that i have to change my credit card , i have done it but still the message appear. everytime i chat with the suuport its still the same and F*** it. now im using new apple id with different credit card i have trouble a message "you can't complete purchased and have to contact support" but still this is not FIX ! Please who ever read this give me some light ! this is very dissapointed , apple doesnt fix this thing
If you are getting a message to contact iTunes Support then that is what you will need to do - we are fellow users here on these forums, we won't know why it's appearing. If you keep getting the message then have you asked SUpport why it keeps appearing, and if there is anything that you or they can do to stop it ?
Similar Messages
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Well I started using my iPad and iPhone in India so the account and the purchasing initially were in India
Now am n Saudi Arabia so the visa in the account is not working further more and hence the apple I'd is refusing to update,download anything as well to work
What should I do and how I can make the account in billing section is Non that's I won't use any visa or card in KSA . What can I do because it is refusing and the option on NON is not available !!,!!!
Plz need help am facing this from last two weeksCarolyn, that will not help. As KP and I have said, the only language available for the iTunes Store in France is French. You can see that if you look at the "iTunes Store available languages table" under the "Changing your language setting in the iTunes Store" section of the support article you reference.
Regards. -
HT201272 Download and purchase problem
I pre ordered an album and I accidentally deleted it before I could download it. I still received the email saying it is ready for download but of course it doesn't work; it say that every items has been downloaded. I tried to download the album again. It doesn't ask for my information, in fact doesn't do anything. The album doesn't show it the "more>download" even though the picture from the album move toward the "more" section.
What can I do to get the album?If you are on iOS 4, as your tagline suggests, then you can only update via your computer's iTunes (when you have iOS 5+ installed on a device then you will get a Settings > General > Software Update option allowing future updates to be done directly on it).
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's afpps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972 -
Got 5 itunes bills and did not purchase any of the games listed
my wife has got 5 itunes bills and she did not purchase any of the games that were listed on there.the reciept numbers are:
1700*****491
1700*****490
2130*****175
2130*****175
2130*****176
2130*****177
123*****901
her account email is *****
many thanks,
Ali
<Edited By Host>Hello, abumishary.
Thank you for visiting Apple Support Communities.
I would recommend reporting a problem with the purchase via the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this purchase by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H. -
I have been trying to download apps from the app store and every time it tells me there is a problem with my previous billing and direct me to put in new billing information and every time i do that it still will not let me download any apps.
Have a look here > http://support.apple.com/kb/TS1646
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Purchased a new Apple TV and the remote double clicks each time I press the button. It worked fine during set up and for the first two days. I have since moved it and this problem started. Restarted,reset,unplugged,changed remotes, no change. Latest software update. This is really annoying. iPhone remote app works just fine. Any suggestions?
That's one of the weird things.. it recognizes it maybe 10% of the time. And usually, only after I do the two-button reset. Problem is.. since it won't charge above 2%, anytime I try to do a restore or anything like that using iTunes, my device shuts off and I lose whatever progress I'd made.
So, an update... after reading through a bunch of similar complaints (there are literally 1000's of them so there's NO WAY this isn't somehow ios7 related, thanks a lot APPLE ) I decided to try a restore in recovery mode. After 3 hours and several disconnections... I ended up having to just set it up as a new iPad, as the restore did nothing. Weirdly though... as I was doing the restore in recovery mode.. I noticed I'd gotten up to a 10% charge.. higher than it's been since September, so after setting it up as a new device, I turned it off and plugged it in using the wall charger. 2 hours later and I was up to 38%. Still not great, as my iPad, before ios7 could've fully charged twice in the amount of time it took for me to now get 28% more of a charge. And that's with a fully cleaned out device.. so that really ***** and I'm now more confused than ever.
But I'm gonna leave it overnight charging and see what I come up with tomorrow. Sadly, when I paid $600 for it in February, I never expected to have to play "wait and see" with it... -
I've redeemed my itunes card and at the top of the itunes stores it states "$20. in your account" but when i try and purchase a song it still comes up with my billing info and dosent pick up the card at all?? plz help me
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I want VERIZON to send us a NETWORK extender at their cost because I pay my bill and am NOT receiving phone service from VERIZON as promised. I am stranded without the use of my cell phone in my home. My contract says that VERIZON will provide me service and I must pay...I DO pay. Why would VERIZON do this to a almost 7 year responsible customer? Our whole family uses VERIZON (seperately) and this is horrible customer service. VERIZON knows that many of the basic phones do not work as promised. I want a working phone. All VERIZON keeps saying is that my upgrade isn't until August? I don't want an upgrade, I want a phone that works. I am contacting the Attorney General's office to see what can be done. I have missed emergency phone calls and now will be in a snowstorm without a reliable phone.
First of all, Verizon does not guarantee service, even in areas where the map says there is full coverage.
Service provided vial radio waves can be affected by multiple things, such as foliage, buildings AND asmospheric conditions such as snowstorms.
Maybe you should have purchased the NE before the snowstorm, but then if your power went out, you would be out of luck. Of course, your power company says they will provide you power, but then again, sometimes there are outages.
If phone service is so important, there is NOTHING as reliable as a land line!!! -
I am sonu v s from india...i am a apple id user...now i have a problem regarding this apple ID...i forget my apple ID security question...so i can't access and purchase any apps by using my apple ID..4 times i frwd my reqst using itune apps store but i can't get any solution....many times i my try to call u bt there is no response from ur custmr support group...pls kindly give me any solution
Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN -
DTW Problem ---- Goods Receipt and Purchase Order
Hi Owen Slater and Suda
Your reply helped me a lot in loading in linking the GR with PO via DTW.But still i m having a small problem.
In Document_Lines of Purchase Order and Purchase Delivery Notes i specifed two Taxcode as "Exempt" and "VAT@4" under the column "Taxcode" and initially loaded the purchase order,the tax code get added correctly to the purchase order and when i tried to load the GR for the same line item with same tax code,the tax code is not getting added to the GR line item and the tax amount get deducted in the GR.
For more information: SAP Business One SDK
Edited by: Rui Pereira on Nov 7, 2008 1:23 PMPurchase Order Documents
Recordkey Cardcode DiscountPercent DocDate DocDueDate DocNum DocTotal
Recordkey Cardcode DiscountPercent DocDate DocDueDate DocNum DocTotal
1 AA01 0 20080912 20080912 1
oPurchaseOrder:Document_Lines
Recordkey LineNum AccountCode DiscountPercent ItemCode Linetotal Price Quantity Taxcode WarehouseCode
Recordkey LineNum AccountCode DiscountPercent ItemCode Linetotal Price Quantity Taxcode WarehouseCode
1 1211005 0 ITM01 850 45 VAT@4 Godown1
1 1211005 0 ITM02 750 55 VAT@4 Godown1
As per your suggestion i left the "DocTotal" column of PO --- Document and "Line Total" and "Line Num" column of PO ---Document_Lines as blank and also the Discount column is assigned to 0 and this get imported correctly.
oPurchaseDeliveryNotes:Documents
Recordkey Cardcode DiscountPercent DocDate DocDueDate DocNum DocTotal
Recordkey Cardcode DiscountPercent DocDate DocDueDate DocNum DocTotal
1 AA01 0 20080912 20080912 1
oPurchaseDeliveryNotes:Document_Lines
Recordkey LineNum AccountCode BaseEntry BaseLine BaseType DiscountPercent ItemCode Linetotal Price Quantity Taxcode WarehouseCode
Recordkey LineNum AccountCode BaseEntry BaseLIne BaseType DiscountPercent ItemCode Linetotal Price Quantity Taxcode WarehouseCode
1 1211005 1 0 22 0
1 1211005 1 1 22 0
When it is imported like this ,it get imported successfully.
But when i change the WarehouseCode or give new WarehouseCode in oPurchaseDeliveryNotes ---> Document_Lines
like this
oPurchaseDeliveryNotes:Document_Lines
Recordkey LineNum AccountCode BaseEntry BaseLine BaseType DiscountPercent ItemCode Linetotal Price Quantity Taxcode WarehouseCode
Recordkey LineNum AccountCode BaseEntry BaseLIne BaseType DiscountPercent ItemCode Linetotal Price Quantity Taxcode WarehouseCode
1 1211005 1 0 22 0 Godown1
1 1211005 1 1 22 0 Godown2
1)Here i m chaging the Warehousecode of ITM02 to Godown 2,its getting imported successfully.But when this imported record is viewed in Purchasing - A/P ->Goods Receipt PO of SAP B1 GUI , the matrix (GR_DocumentLines) does not have the taxcode i.e the TaxCode column is left empty.
2)Also even when the taxcode is specified under the oPurchaseDeliveryNotes_DocumentLines and importing the same problem occurs ,the matrix (GR_DocumentLines) does not have the taxcode i.e the TaxCode column is left empty when it is viewed through SAP B1 GUI.
Edited by: Rui Pereira on Dec 9, 2008 5:10 PM
Edited by: Rui Pereira on Apr 28, 2009 12:18 PM
Edited by: Paulo Calado on Jun 18, 2009 5:20 PM -
Hi , I brought an I pad air 3 months ago. But recently I can't install any application and can't update any application. Even I can't install any free application. I can see one dialogue box about in red colors " there is a previous purchase problem please type your bank information correctly" . So I don't know what to do please help me. Thanks
The message implies that a previous purchase may not have been paid-for due to problems collecting the money from your account. Have you tried logging into your account and updating/changing your payment details (tap on your in Settings > iTunes & App Store on your iPad and tap 'view Apple id' on the popup and sign into it) ? Until there is an accepted payment method on your account (credit card, redeemed iTunes gift cards) and what you owe has been paid then you won't be able to download anything (including app updates).
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Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem. Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the old password in order to authorize playing from the new computer. Request advice/assistance to where I am able to play songs acquired through lost password?
This is a user to user tech support forum. Posting questions and getting responses here is the extent of the support.
If you want phone support, call Apple and pay for it.
Posting your phone number of a public forum is not smart, I have asked the moderators to remove it. -
I have purchased my iphone in uae and now i m in india and my iphone hardware buttons are unreactive and i have to service or replace but i have lost my bill and on net there exist all info of my purchase can i service it in india without the bill
If you purchased in the UAE then it must be returned to the seller in the UAE for repair or service under warranty
NO Authorised servicer in India will touch it as it did not originate in India
If you purchased in an UNauthorised seller in UAE then you will have to find out where it came from for any warranty support -
On updating billing info while purchasing an album Rs 60 got deducted from my card. Happened 4 times and purchase also could not be made.
Each time that you add or change the credit card details on your account a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
What then happens when you try to make a purchase e.g. do you get any error messages ? -
Just purchased Wndows Vista and having problems with the port for Palm 125
I just purchased a Windows Vista computer and having problems with getting my Palm 125 to sync with the desktop. I get an error message saying: "Com1 not available" What do I do?
Thanks,
Frustrated
Post relates to: Palm m125
This question was solved.
View Solution.Sorry, that didn't work. I get no drop down menu from the Hot Sync Manager for the Serial Port. What comes up often is: "The selected port, COM1, is not available at this time. Hot Sync Manager will open the port when it becomes available."
Could it be the Norton Antivirus Firewall that is preventing the Hot Sync Manager to open the Serial Port? Just a thought. Thanks for your help.
Post relates to: Palm m125
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