Billing and visa gift card

I am a new customer to Comcast and so far really enjoy the service. Today I logged on to my account to set up to pay my first months bill and was surprised to see the account listed as past due even though my due date is not until tomorrow. Also it seems as though for my second month I am getting billed for the whole amount for the entire month but only getting service for 23 days? My service started on the 9th of June and my first bill comes due on the 8th of July but my second bill comes due on the 31st of July. Something isn't right there. Please let me know what is going on and why I'm past due even though my payment isn't due until tomorrow. Also I am entitled to receive a $500 prepaid visa gift card for signing up with the deal I signed up for and I haven't heard a word about it. When can I expect to receive the gift card. I look forward to hearing back from you.
Robert Hodges

Hello Hodgesro,
I'll be more than happy to address your concerns. I will send you a private message to discuss this further.
Thank You!

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