Billing Complaint - Service Changes not completed

On 6.20.11, I called Verizon to block data service on one of our Family Plan phones (0-3195). The service rep never followed through, and the data service stayed on. Next month’s bill for data usage on that line was $616. (the service was not turned off, and the MB’s ran on.) I do not feel that I owe on this part of the bill, as the rep did not complete the transaction. There is no logical reason we would switch off of a $29.95/mo data plan, only to continue using it at high costs. Each rep I have spoken to agrees.
I called again in July, August and September multiple times to get those charges removed. Each time the rep promised that the recorded conversation on 6.20.11 would be reviewed, to prove that the rep DID NOT follow through with the service block. I have been handed off to reps, supervisors, promised callbacks and decisions on this complaint, week after week. No rep would give a claim number, record, employee ID number, etc to be able to return calls and continue the discussion.
I hope you can help.

swittie83,
I apologize for any miss handling on our part to review the call or provide a call back to discuss the charges. You do mention you had the $29.99 data package; did you have a smartphone activated before 6.20.11? You bring up a great point that it doesn't make much sense to remove such a package and keep using data; however with over $600 in charges, the data was used quite a bit. With feature phones, data does not run continually they way it does on a smartphone. It must be initiated by command. If I understand correctly, even though you believed the data was blocked, it continued to be used. I'm happy to review the account with you to ensure the data blocks are active on the line in question going forward. Please private message me for further assistance.

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============== MSG 1 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:52:54 PM
Event ID:      7053
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
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[SecurityException: That assembly does not allow partially trusted callers.]
   ASP.global_asax..ctor() +0
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</System>
<EventData>
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Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.
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============== MSG 2 ==============
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Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      13051
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Keywords:      Classic
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
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============== MSG 3 ==============
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Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
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Task Category: 9
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
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============== MSG 4 ==============
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Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
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============== MSG 5 ==============
Log Name:      Application
Source:        Windows Server Update Services
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============== MSG 6 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12022
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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    <Channel>Application</Channel>
    <Computer>APP-SVR.DOMAIN.local</Computer>
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</System>
<EventData>
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</EventData>
</Event>
============== MSG 7 ==============
Log Name:      Application
Source:        Windows Server Update Services
Date:          9/21/2011 1:53:01 PM
Event ID:      12042
Task Category: 9
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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============== MSG 8 ==============
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============== MSG 9 ==============
Log Name:      Application
Source:        ASP.NET 2.0.50727.0
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Keywords:      Classic
User:          N/A
Computer:      APP-SVR.DOMAIN.local
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<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
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Saleh Ramadan

So, in reality, this issue has nothing at all to do with "it was working; now it is not", because you've destroyed all of the evidence that would exist in a "was working; now is not" scenario. What we really have here is a NEW installation that has failed.
So, from the perspective of a NEW installation that is not working...
Are there any other roles, features, services, or applications installed on this server?
Did you install the Web Server Role exactly as described in the documentation?
Did you install the WSUS Role exactly as described in the documentation?
Were there any other roles, features, services, or applications installed onto this server
after your original (working) installation of WSUS?
Lawrence Garvin, M.S., MCITP:EA, MCDBA, MCSA
Principal/CTO, Onsite Technology Solutions, Houston, Texas
Microsoft MVP - Software Distribution (2005-2011)
My MVP Profile: http://mvp.support.microsoft.com/profile/Lawrence.Garvin
My Blog: http://onsitechsolutions.spaces.live.com
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Anyway, I have managed to restore the service thanks to your previous reply where you point to the CONFIG folder inside the NET framework folder, I checked the files in there, some were changed to the date I think has stopped the service, so I repaired the
NET framework 2, and restarted
It is working fine now and syncing with the update server
Saleh Ramadan

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Mike

HT3669 My Epson Perfection 1200 scanner functions as a flatbed scanner but when I try to scan transparencies the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimet

Epson Perfection 1200 scanner continues to function as a flatbed scanner but when I try to scan transparencies/film negs the control panels change in Image Capture but the scanner bar will not complete the overview scan & cannot travel beyond the first 2/3 centimeters. All the communications seem to recognise the scanner and the mode for the intended scan but the necessary overview scan is not completed, nothing comes up on the Image Capture scan window. If I unplug the film adaptor I can get a document scan. When I plug in the adaptor again the Image Capture details change which allows me to select the type of scan required but when the scanner attempts an overview scan it is unable to complete it.
I have had the scanner from new (12 Years) and have previously scanned slides and film with the adaptor but maybe this was before I upgraded my computer (imac 27").
Do I have to buy a new scanner? It seems so close to working correctly.
I have downloaded the Epson recommended driver (5.4) and have Epson Perfection 1200 6.6 Universal showing in the Applications List.
Any thoughts or observations would be much appreciated before I go out and spend money an new hardware.
Thanks

I have same issue - have you solved this yet?

Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in

Tried to "Open As" in PS a NEF file I modified in LR. Got the following error message: "Could not complete your request because the file format module cannot parse the file." I can "Open" the file in PS, but then the changes I made in LR (and saved in the associated meta data file with the "Control S" command) are not applied to the opened PS file. HELP!

If you are working with a file you modified in Lightroom, you should go to the Lightroom Photo menu and choose Edit in... and the version of Photoshop you want to open it in.
There a dialog will ask if you want to transfer the LR settings you made to your photo when you open in Photoshop.
Gene

Service/maintenance order type SM01 not completely maintained in plant 1001

Dear All,
Am trying to configure Service Management where there is a scenario in which , when the user creates a Sales order for a installation item say TV or Fridge, automatically Service order has to be generated.
I have checked all the item Category Settings but am getting an error
Service/maintenance order type SM01 not completely maintained in plant 1001
Message no. IW216
Diagnosis
For the selected order type and plant, no check control is maintained in Plant Maintenance/Service in 'Availability Check for Materials, PRTs and Capacities'.
Procedure
A check control must be maintained for this combination of order type and plant.
Can anyone throw some light on this as i know you would have faced this problem.
Satish

Nothing

Service/maintenance order type SM03 not completely maintained in plant 1000

Dear experts,
when I use T-code:iw31 create a service order,It show the following error message:
Service/maintenance order type SM03 not completely maintained in plant 1000
Message no. IW216
Diagnosis
For the selected order type and plant, no check control is maintained in Plant Maintenance/Service in 'Availability Check for Materials, PRTs and Capacities'.
Procedure
A check control must be maintained for this combination of order type and plant.
Best regards,
Lance

Hello,
Go to SPRO --> Plant Maintenance & CS --> Maintenance and Service Processing --> Maintenance and Service Orders --> Assign order types to maintenance plants.
Maintain the order type SM03 against the plant.
Go to SPRO --> Plant Maintenance & CS --> Maintenance and Service Processing --> Maintenance and Service Orders --> Completion confirmations --> Define the parameters for completion confirmations.
These both should be done, try to raise the SM03 order now.
PRase

Service/Maintenace Order type ZMSO not completely maintained for plant SE50

Hi All,
Am trying to create a Service Order with T.Code IW31 and after entering the order type, priority, Llyods code, Plant and Bus.Area and press enter I got error " Service/Maintenace Order type ZMSO not completely maintained for plant SE50 "
Diagnosis:
For the selected order type and plant, no check control is maintained in
Plant Maintenance/Service in 'Availability Check for Materials, PRTs and
Capacities'.
Procedure
A check control must be maintained for this combination of order type
and plant.
Please suggest me what should I do in this case as my knowledge in CS is zero.
Awaiting your replies,
Thanks in advance,
Regards,
Anil.

Hi Anilku,
Go to SPRO --> Plant Maintenance & CS --> Maintenance and Service Processing --> Maintenance and Service Orders --> Assign order types to maintenance plants.
Maintain the order type ZMSO against the plant.
Go to SPRO --> Plant Maintenance & CS --> Maintenance and Service Processing --> Maintenance and Service Orders --> Completion confirmations --> Define the parameters for completion confirmations.
Thanks,
Swamy H P

Reporting Services 2012 - "Database is up to date, but some sites are not completely upgraded"

Running SharePoint 2010 SP1 (Feb-Mar 2012 CU)
Is there any official word from Microsoft regarding the issue with SQL Server Reporting Services 2012 for SharePoint where 2 of the reporting service application databases show "Database is up to date, but some sites are not completely upgraded".
ReportingServiceDB - Database is up to date, but some sites are not completely upgraded
ReportingServiceDB_Alerting - Database is up to date, but some sites are not completely upgraded
I'm building the new Reporting Services into a new DEV environment and I'd like to know what the official word is from Microsoft. Is Reporting Services 2012 ready for production?
Thanks!

Hi mikea730,
Thanks for your psot.
Based on my research, I found a similar thread about this issue at Microsoft Contect site. For more information, please see:
http://connect.microsoft.com/SQLServer/feedback/details/721067/database-is-up-to-date-but-some-sites-are-not-completely-upgraded
It might be a known issue of SQL Server 2012. I would suggest opening a case with Microsoft Customer Support Services (CSS) (http://support.microsoft.com), so that a dedicated Support Professional can assist you
in a more efficient manner.
Regards,
Bin Long
Bin Long
TechNet Community Support

Hello I'm trying to update my applications and it is asking me to sign in and checking my billing account .it is not accepting my billing account that I use tried to change it several time it didn't work .what can I do to solve it?

Hello I'm trying to update my applications and it is asking me to sign in and checking my billing account .it is not accepting my billing account that I use tried to change it several time it didn't work .what can I do to solve it?

What happens when you try to confirm your details, if you are getting an error message then what does it say ? For a card to be accepted (debit cards are no longer accepted in all countries) it needs to be registered to exactly the same name and address as on your account, and have been issued by a bank in your country. If it's not being accepted then do you get the 'none' option on your account ?

I'm trying to update my application and it is asking me to change my billing account it is not accepting the security code. I am not trying to buy an application just to update and install free apps

I'm trying to update my application and it is asking me to change my billing account it is not accepting the security code. I am not trying to buy an application just to update and install free apps

So why are you posting on this forum? We're users here, not Apple. Click the "Contact Us" link in the lower right hand corner of this page.

I just got an iphone and am trying to connect it to my itunes account. Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started. How do I start it? Have already been back to the store with it and no change

I just got an iphone and am trying to connect it to my itunes account. Getting the message " This iphone cannot be used because the Apple Mobile Device service is not started. How do I start it? Have already been back to the store with it and no change.

http://tinyurl.com/3hs3g2u

Billing Complaint - Service Changes not completed

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