Billing document not getting cleared

Hi all experts,
The billing document was cancelled through transaction vf11, but i can see that it is still over due in transaction fbl5n. then i tried to clear the billing document through transaction f-32 but i can find only the debit amount and not the credit amount. i tried to clear it in f.13 by selecting only "documents that can be cleared" and "error messages" but cannot find the document. if i select the option "document that cannot be cleared" then it is showing up.
i cant understand what is the problem . can any one help me
thanks in advance
genie

Hi,
Good evening and greetings,
Normally for a cancellation of invoice it is assigned to Billing Type S1 and that needs to configured as appropriately as F1/F2 (Normal Billing)...If S1 that is the cancellation of invoice is not relevant for accounting, then the credit item will not be available in the account and that is the reason the system is not able to clear the same...Please configure the S1 properly and release the S1 document to accounting to generate the accounting entry and then clear it...
Please reward points if found useful
Thanking you
With kindest regards
Ramesh Padmanabhan

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Billing document not getting cleared

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