Billing info- but  already redeemed the gift card

i redeemed my itunes card but it won't let me buy the song and asks for my billing info- but i already redeemed the gift card

solved it

Similar Messages

  • Why can't I buy anything when I already redeem the gift card but it keeps popping up invalid address?

    I bought this itunes gift card and I already redeem it, but when I want to buy a song it won't let me and it keeps saying invalid address when I put down the right one. Why does it not let me buy any songs when I still have money left in my account?

    Do you currently have a credit card set up in your iTunes store Enter Payment Information screen?
    If so, grab a recent statement for that card and check to make sure that the address that shows up in your Enter Payment Information screenexactly matches the address showing on your credit card statement. For example, if your address in the credit card statement says "Street", the iTunes screen has to also say "Street" (Not St or Str.) Also match the capitalisation of the address on your statement. (If it says STREET in the statement make it say STREET in the iTunes screen, not Street or street.)
    Also make sure that your name in the iTunes screen exactly matches the one in your statement. (Say, if you've got a middle initial in the credit card statement name, you need one in the iTunes screen.)
    After doing that, does that get you past the invalid address thing?
    If not, there's some additional suggestions in the following post:
    "invalid address"--solution from Apple support that worked for me

  • I've already redeemed my gift cards into iBooks but how come I don't have any option to buy a book other than credit.

    I've already redeemed my gift cards into iBooks but how come I only have credit as a option.

    You can remove the credit card from your account.   The gift card should show as a credit balance.

  • I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.

    I had 10$ gift card that works only on US. I redeemed the gift card but back in the game i get buy stuff and it says "you cant buy in US store you must swich bla bla bla" i dont want ti swich because the 10 $ works only at the US store. Help please.

    Hello SBentley22,
    I can only imagine how upset I would be to discover that over $1000 in gift card funds seemed to be missing. I certain that I would not do well with the additional complications that you've described either. I apologize for you and your boyfriend having to cope with this situation. Certainly this was never our goal.
    I was unable to locate the purchases or returns that you mention using the information you provided when you signed up for Best Buy Unboxed. I would very much like to look into this situation for you and do what I can to help, but I will need more information to begin. If you will please send me a private message that includes your full name, telephone number, and the Customer Service PIN from the receipt where the gift card was issued, I'll get started with my research.
    Please know that I'm extremely grateful that you took the time to bring your situation to our attention. I look forward to hearing from you.
    Sincerely,
    John|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????

    actually i have a apple account without credit card in usa i have just got a itunes gift card from an application so can i redeeme the gift card without credit card????

    Yes you can redeem the card if it is a U.S. gift card, you have a U.S. based iTunes account and if you are using the U.S. stores on the iPad.
    On the iPad - Swipe to the bottom of the screen in the App Store or in iTunes and tap on Redeem. If you are using iTunes on your computer, you should see Redeem under Quick Links (i think that is where you will see it) after you sign into the store.

  • HT201209 I just redeemed my gift card.  50.00 is now in my apple account...when I go to download a song it wants me to verify my billing info. How do I redeem the gift card and not having the price go on my credit card??

    I just redeemed my gift card....my apple acct says I have 50.00.  When I go to download a song it goes right to my billing info.  Wants me to verify my credit card info but no where to redeem my gift card.  How do I do this??

    I took this straight from the help menu.
    You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
    Hide 
    Use an iTunes allowance, gift certificate, or iTunes Gift Card
      If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window. 
      Below Quick Links, click Redeem, and follow the onscreen instructions.
    The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
    You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased.

  • Being asked for billing info even though I have gift card money.

    This morning, I tried to buy a song on itunes and I got a message about billing info and a credit card that is about to expire. I thought it was strange because I have gift card money on itunes right now and I don't know why I was being asked to provide that information. So, as of now, I can't buy ANYTHING without that message popping up! HELP!

    They verify the account and information using the cc.
    It should still take the money out of the gift card, but you will very likely need to enter the information.

  • How can I redeem the gift card from mac app store

    I entered it into itunes store, but it doesn't have app for Mac.
    In Mac app store, I didn't find a place to redeem the card. When I purchase, it went ahread and used my credit card!

    Sorry to hear this. since the Mac App store came out Apple has eliminated the cross between itunes gift cards and app store gift cards. However, for future reference on entering gift cards into the Mac App Store; You are going to want to do is open up the Mac App Store. When you do, you will look for a redeem button in the right-hand colomn. Click on it, and follow the onscreen steps to redeem your card.

  • HT201209 Can I use an already redeemed iTunes gift card for iBooks?

       M

    In that case, you can. Just redeem the iTunes gift card in the App Store, Mac App Store, iTunes store or iBooks Store, and you will be able to use it to buy iBooks. See > http://support.apple.com/kb/ht1574

  • HT201209 I cannot redeem the gift card

    I bought iTunes gift card from Fillmore UT 7/11/2012
    Order id: 79868386
    And I try to redeem but I don't know why I can not redeem it....

    Plz answer me ...

  • HT201209 I had $17 in my account, then attempted to add $25 by redeeming a gift card. After redeeming the gift card, my account should have shown a balance of $42. However, my account only shows a balance of $25. What do I do?

    Any suggestions will be very helpful.

    You can't log into any site and see your account's balance. You can log into your account on your iPad via Settings > iTunes & App Store - on my iOS devices my balance shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). You may not see anything if your account's balance is zero.
    Not sure what you mean by relationship iTunes has to products. You can buy music, films, TV shows, audiobooks via the iTunes app on your iPad, and apps via the App Store app - what you buy will be tied to your iTunes account.

  • I'm trying to redeem a gift card and can't create an account for my child

    i'm trying to redeem a gift card, then select create an account and set up an account for my child and it's saying the child is too young.  i've already set up an email for child.  help...

    According to Apple to create an iTunes account the person must be 13 yrs or older or older. Read here >  iTUNES STORE - TERMS AND CONDITIONS
    Unfortunately, you can't delete an account.
    Have you already redeemed the gift card using that account? If so, the account balance cannot be transferred.

  • I redeemed my gift card on one computer, how do I transfer the balance to another?

    I redeemed my gift card on one computer, but when I try to by music on my other computer, it asks for my credit card information. So I am guessing I need to some how transfer the balance on the card to the other computer? I assumed it would be there on both since it is the same account on both?
    Anyone have ideas?

    A couple of questions for you...
    Did you get an email confirming the card had been successfully redeemed?  Is it possible you've changed iTunes store since you redeemed the gift card?  The gift card can only be used within the iTunes store it was purchased / redeemed.  If you're still in the same store, then try logging out of your iTunes account and logging back in.  That should reset the balance.
    The balance should be visible when you're browsing within the store (on the bar towards the top of the screen on the right hand side - next to the ID you've logged in to the store with.
    If you're still not happy with the results, the iTunes Store Billing support staff will be able to give you a definitive answer on your account balance.  I don't know where you are, so here are links to the US and UK support pages:
    USA
    http://www.apple.com/support/itunes/store/giftcard/
    UK
    http://www.apple.com/uk/support/itunes/store/giftcard/

  • I am trying to redeem a gift card. I type in the code, and when I hit redeem, nothing happens - it freezes; I can't even close it out. What can I do to get the money to my account?

    I can go to itunes store, click redeem, and enter my code.  But when I click redeem after that to add the money to my account from gift card, it just freezes.  Any ideas?

    Hi mjmmurray,
    If you are having trouble accessing your iTunes Store account or redeeming the gift card, this article may help:
    iTunes Store: Invalid, inactive, or illegible codes
    Contacting iTunes Store Support
    Go to the iTunes support page and select your iTunes country.
    From the iTunes support page, choose Contact Support on the lower-left side of the page.
    Follow the instructions to get iTunes Store support assistance.
    U.S. Customers: If you need help with an iTunes Gift code purchased or received on Facebook, contact Facebook Customer Support.
    If you are having issues with your Apple ID, this article will get you started.
    Frequently asked questions about Apple ID
    You may also need to verify or update your billing information for the iTunes Store:
    iTunes Store: Changing account information
    I hope this information helps ....
    - Judy

  • HT5035 What happens to previous balance when redeeming a gift card?

    Last week I had a little over $5 on my account. I purchased a $15 gift card to buy more music. When I redeemed the gift card, my account showed the $15 but not the additional $5. What happened to the other money? I had this happen once before but only had around $1 left so didn't worry about it, but if this happens every time I buy a gift card, I wont be buying any more.
    I have checked other similar threads and the only response I have seen is to look at history. The history does show what was purchased but I don't see anything showing balances as those purchased or gift card redemptions are made. Any help would be appreciated.

    I dont know. But same thing with me!

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