Billing info
I've been having problems with my billing info lately. I received a pre paid credit card for a birthday and used it to purchase some apps. I over-drafted the credit card and now have an outstanding balance of approximately 5$. I have a lot of apple store credit, can I use that to pay off the balance? How do I remove the credit card from my account and just simply use apple money again?
Thanks for the help =)
How do I remove that credit card from my account
Click on your name at the top right of iTunes (or click Sign In) then select View Account info.
Update your credit card info with a new valid credit card.
can I use iTunes gift cards to pay off the outstanding balance?
Since that outstanding balance is for Apps and you are in Canada, you cannot use a Gift card to pay off that balance.
Similar Messages
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My phone wont let me download anything even free stuff or update.it keep saying something wrong with my billing info so i fix it but still cant download.I signed out sign back in still nothing please help i'm getting angry
If it says your billing info is wrong that means that your credit card issuer is refusing to approve your account. You will have to solve the problem with your bank or credit card company.
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how can i use my account without the billing info, as i do not have a credit card. and my shipping and billing info is under US. i'm in singapore. how do i change this?
If you are just visiting Singapore, then leave the account as it is. If you have moved there, then view your account using the iTunes app on a Mac or PC and change the country/region to your current location and address. If you do not have a bank card, you can fund your account using iTunes gift cards if available in Singapore.
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i used this card called a 3v card which is a credit card you top up everytime you top up in selected shops you are given a reciept on this dare is all the information you need like cvv codes and exipiry dats and all that everytime you purchase a reciept your issued with new details i had 20 in my account bought a item off the icarbons for 13 euro so i had 7 left i said il purchase some apps for my ipod so i entred in all the details into my ipod i sucessfully bought items but now that the card is empty everytime i try and download a free app it says billing info wrong an rings me to the billing info page how can i fix this problem ?????
Part of the validation for credit cards is that they need to be registered to exactly the same name and address that you have on your iTunes account, which prepaid cards tend not to be. Do you have a proper credit card that you could use ? Or are iTunes gift cards available in your country so that you could try using them as your payment method ?
Until you have a valid payment method on your account and what you owe iTunes has been paid off then you won't be able to download any item from the store, including free apps (and updates to apps). -
My ipad2 isn't allowing me to download any apps. When I try to download a app it prompts me too update my billing info. I did that and it said invalid security code for my credit card. It just started this two days ago, before I had no problems. Please help my apple friends
See Here > http://support.apple.com/kb/TS1646
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my app store will not let me update or get any apps..they keep asking me for my billing info through my card and i enter my info and it says the security code is wrong when i know its right...how can i fix this? whats the problem?
Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store -
i created a new apple id and as my billing info i put in my itunes card number. i still have $18 dollars left in the account but it wont let me buy anything else because it constantly asks for my billing info and i now put none as my payment method. how can i buy stuff again?
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application. ...
Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. ... -
How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.
Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps. -
Im trying to update my billing info but apple wont accept my debit card
I spent 5 dollars on a app on my phone. It didnt ask me for anything about my debit card then. Now one of my apps needs to be updated. It asked me to sign in and update my billing info. I go i change my security code and the experation. I also made sure everything else was correct and it was. When i pressed done it said "your payment method was declined". I checked my bank to see if i have money and i do lol but it wont accept my new debit card and im about to do some stupid **** because im ******
Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards. But if you insist, you can contact the iTunes Store and ask if they can help:
http://www.apple.com/emea/support/itunes/contact.html
Regards. -
HT5622 HELP! MY IPHONE WILL NOT ALLOW ME TO UPDATE MY FREE APPS WITHOUT BILLING INFO?
Ok so my App Store hasn't let me update any of my apps because it's saying I need to put in proper billing info, when I do it never goes through? All my apps were FREE so why can't I update them & why is it asking this? i've been having this problem since I've updated to the ios7
Additional Info
I have a iPhone 4s
I've bought apps before but deleted them
All my apps are mostly Facebook and InstagramContact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
hello sir/madam
this is a very urgent and important question. i nedd your assinstance.
i have iphone 3g. i was working well. about 2 months earlier i bought an app of $2.99. after then every thing was okay. but last week i installed some free games and 2 days later itunes send me a reciept via email and you guyz charged me $34. now whenever i try to install free apps they want my billing info. please i need your help and want those money back.
$34 for free games , i will show u the reciept. if its not possible to get the money back i will forced to take proper action.
thank you sir /madam.The games might be free but I think you've clicked In-App purchase which cost money. You are warned before you accept the In-App purchase. You not that young and you can read so take action if you must. It's your own fault and all purchases are final. Good luck.
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My iphone won't let me update or download apps and it keeps asking me to sign in and give different billing info.
it declines it when u put in a different card that has $ available on it? have u updated the billing address to match the new card?
also, u can try using an itunes gift card instead. -
im in the military and im deployed right now i got n ipod touch but it wont let me download apps . i put all my billing info and address in but it keeps telling me that i need to contact the support to complete my transaction
it keeps telling me that i need to contact the support to complete my transaction
Then contact Support.
http://apple.com/support/itunes/contact/ -
iPad version 4.2.1 app problems it won't. Let me download apps.it says check billing info I check everything number by number letter by letter it still won't work everything on my billing is correct
If you had money in your account when you purchased a paid app and Apple didn't claim on the payment to your bank until after the download it maybe that there was insufficient balancce in your account to complete the purchase and therefore you'll need to wait until you have the funds to make the payment, when you have billing issues it won't even let you download free apps.
If that isn't the case then give iTunes store a call or email them and they can tell you exactly what is wrong with the account -
I cannot download apps anymore. Free apps. I used a card of mine that had a few dollars on it to purchase two games that were 99 cents. I had close to three dollars. But now I cannot update or download my apps thanks to a SEEMINGLY bad billing account. Thanks, but its not bad. There is enough for it to be taken out, and still have money left in there. I've done the math. But because of this issue, I can no longer download free apps, nor update the ones I have. Nor will my account allow me to REMOVE my billing info. Can someone help me out please?
If you were trying to use a debit card then they I don't think that they are still accepted in all countries,or your card issue may have declined the purchases. Do you have a different card that you could try so that what you owe can be paid, or are iTunes gift cards available in your country so that you can redeem one onto your account - if iTunes thinks that you owe money then you won't be able to download anything until what is owed is paid, or you've contacted iTunes Support and they've agreed that you don't owe anything
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iPhone has previously downloaded apps but go to do today and won't keeps asking for billing info which is in there and correct but then says plz update you payment there is a billing problem with your previous purchase it's done before to me so reset and erased everything and worked did that Again and still doesn't work info is all correct have to re enter Ccv number still doesn't work driving me nuts I want my apps
If you had money in your account when you purchased a paid app and Apple didn't claim on the payment to your bank until after the download it maybe that there was insufficient balancce in your account to complete the purchase and therefore you'll need to wait until you have the funds to make the payment, when you have billing issues it won't even let you download free apps.
If that isn't the case then give iTunes store a call or email them and they can tell you exactly what is wrong with the account
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