Billing information being asked for when purchasing free apps and signed in with apple id
Hi, I have the iPhone 5 a couple of months now and I have set up my apple id since the day I bought the phone. Only over the last week when I have to update my apps (free apps) or try to download free apps I am asked for my billing information. As this has never happened before the last week, I am wondering why this is? Thanks on advance. P.S. my card details are saved I only need to put in the security code and expiration date. I am told I have to verify my payment before I can make purchases, but there is no payment due.
Ask for assistance here
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
-
I had a mac and then switched to a windows computer. When i downloaded iTunes and signed in with my apple idea I do not see my music... Please Help!
Copy everything from your old computer or your backup copy of your old computer, to your new one
-
HT201303 What is this security code I am being asked for when paying by credit card?
I am asked for a security code when paying by credit card. What security code is this?
Do you mean the one on your credit card? That should be on the back of the card. It's either a three or four digit number. Generally displayed above where you sign the card.
-
HT204088 i am being charged for previous purchases... and being charged double
how do i get these charges taken off?
You should not be charged for previous purchases as long as you're redownloading on the same Apple ID. Definitely contact iTunes customer support about this. http://www.apple.com/support/itunes/contact/
-
when i'm useing my ipod and i'm useing the instagram app. I feel my ipod starting to get really hot. i am also having problems useing app and them all a sudden closing on me and ipod will return to the home screen
It is not unusual for the to get worm when using some apps.
For the app problem see:
iOS: Troubleshooting applications purchased from the App Store -
Want to remove the email address for renewing of 2 apps - and replace it with my email address
Want to remove the email address for renewal of 2 apps on my iPhone and replace it with my current email - how can I do this???
Changing the email address you use for your Apple ID -
http://support.apple.com/kb/HT5621 -
I keep being asked for my pop.mail password and I do not know what is meant. Can you help. I cannot receive or send messages on thunderbird. You say you have sent a reset message to me but it has not come through. I am searching messages on my ipad. I am on the verge of abandoning Thunderbird and continuing to use my ipad and yahoo account. Thank you for your help in advance.
Thunderbird has nothing to do with administering your email password and is not going to send you anything. I am not even sure where you requested that something be sent to you unless it is for the password to this forum which has nothing to do with your email.
Your email provider would have a link to reset your password on their email help page.
I would go to your providers web mail page and see if your username and password work thee. if they do then you might have incorrect server settings causing the password error. -
I tried downloading a free app and it asked for my billing information and when I entered it, it said that there was a billing problem with a previous purchase and I have to update it. I keep updating it and it wont let me verify it and I cant get any apps even if they are free, and I just Deleted some apps to make room for my new upate!
The message says: "The payment method has been denied, try another method"
I'm living in the same country and city since I was born, so I don't think the location is the problem.
And yes, I paid with the card a meal in Burguer King today. And nothing more. -
Why am i being asked for my billing information when i want to download a free app?
Why am I being asked for my billing information when i want to download a free app?
Because you have not entered billing information and it is required to confirm you are in the country which you are attempting to acquire content from.
-
I can no longer buy, download, or update apps/iTunes without being asked for apple ID and billing information. Even if apps are free or updating I'm asked for billing information. It's been like this for a couple of weeks after the purchase of a movie off iTunes and the purchase was successful but afterwards my App Store and iTunes stopped working properly. Help me please, thanks.
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance. -
Hi, If I do not have to pay for free installation, why am I being asked for billing details?
AaroniCloud backs up your iOS device (not your Mac) automatically. You can remove the backup:
http://help.apple.com/icloud/#/mm122d3ef202
and it will not back up again. This will not affect a backup made using iTunes. The notice you see refers to calendars, contacts, iWork documents and so on, which live on the server and are read from there by your Mac, and so will obviously disappear if you turn iCloud off altogether (which you don't need to do) or turn off Documents (which you don't need to do either). -
I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?
Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium -
Trying to purchase a game and being asked to verify information. Asking for security code. What is that?
Where exactly are you seeing it ? Messages about security codes usually refer to the 3 or 4 digit code on the credit card that you have on your account : http://support.apple.com/kb/HT3541
-
Why am I being asked for my credit card details to upgrade a Free app??
Why am I being asked for my credit card details to upgrade a Free app??
Howdy GaryFC,
Thanks for using the Apple Support Communities.
If you have a payment source associated with your Apple ID, it needs to be a vaild form of payment. To troubleshoot issues with your payment type being declined, please follow the steps below.
In most cases, this issue is caused by a formatting error in the billing address that you have provided. You can correct the issue by verifying that the information you have provided is correct, or by changing the format of your address to match the format that your credit card company has on file.
You can verify and/or modify your billing address by following these instructions:
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Take care,
Alex H. -
Ive downloaded some apps onto my pc yet only 1 has synced to my ipad, it says something about theres a problem with my billing, yet I purchased the 1 app I got for $20, but 1 free app and another paid, wont sync, i di have money in my account
Right click on your iPad's name in the iTunes app on your computer and choose to transfer purchases. That should transfer anything that you have bought with the App Store app on the iPad to the iTunes app on your computer.
Maybe you are looking for
-
Hi i reinstalled my itunes software after it refused ro reconise my ipod and now it won't open at all as it says the libary can't be opened as it could'nt be founf. need help please?
-
Crystal Reports export and print fails with SSL / https but works with http
Windows 2008 Server, 32-bit (IIS7) ASP.NET 2.0 Ajax 1.0 Crystal Reports version 10.5.3700.0 http: printing works, export works https: printing not working, only export to MS Excel and MS Word work. I am able to generate reports using both http and
-
How to chech table growth in SAP
hi i have a ECC6 on AIX plateform and database is oracle 10 i want to know how can i check which table is grow faster and what action i will take for smooth running of SAP system? Thanks Vikram
-
HP 860 Machine has dial tone but fax doesn't work
I have dial tone but cannot send or receive faxes. Get message on machine "unable to send or receive faxes".
-
giot a vorus and cannot get itunes to recognize my device now even after reinstalling program